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Walmart.com Reviews (2890)

Initial Business Response /* (1000, 11, 2014/11/04) */
Walmart is requesting an extension as more research is required. We will respond as soon as we have all pertinent information.

Initial Business Response /* (1000, 10, 2015/02/03) */
RE: [redacted]/Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms. [redacted]. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Ms. [redacted]'s complaint, we reviewed her account records and purchase history. We have confirmed that Ms. [redacted] was refunded as her order became lost in transit. On February 3, 2015, we spoke with Ms. [redacted] at (XXX) XXX-XXXX. We apologized for the inconvenience and issued Ms. [redacted] a courtesy $40 egift card to help her with her next purchase and give her another chance at receiving a perfect shopping experience. During our conversation, Ms. [redacted] advised she no longer needed assistance. In light of this, Walmart.com considers this case closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 5, 2016/02/02) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding her recent order. We thank you for the opportunity to address Ms. [redacted] concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Ms. [redacted] complaint, we reviewed her Walmart.com account and order history. Due to an error, Ms. [redacted] order for a Sims 3 Starter Pack (Digital Code) could not be processed. We contacted Ms. [redacted] apologized for any inconvience that this has caused, canceled her order and issued her a full refund. The error has been addressed. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] B.
Walmart.com

Initial Business Response /* (1000, 5, 2014/02/24) */
Walmart.com received a Revdex.com complaint from [redacted] regarding orders he placed for Lego sets. We thank you for the opportunity to address Mr. [redacted] concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted] complaint, we reviewed his Walmart.com account and order history. Mr. [redacted] advised us he is receiving his Lego orders with a shipping label affixed to the actual Lego box. We have escalated this issue to the distribution center. We apologized to Mr. [redacted] and advised him this should not happen anymore. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 10, 2014/12/16) */
[redacted] received a Revdex.com complaint from [redacted] regarding her order for an Igloo Chest Freezer. We thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback...

and comments.
After we received [redacted]'s complaint, we reviewed her [redacted] account and order history. We would like to apologize for the service [redacted] experienced at the store. We have escalated her issues to the appropriate department for review. Our records indicate [redacted] was issued a $44.28 refund to her order. We have also issued [redacted] a $25.00 eGift Card for her troubles. As such, [redacted] considers this matter closed.
Again, we thank [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted] between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
[redacted]
Initial Consumer Rebuttal /* (3000, 12, 2014/12/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Thank you for taking the time to respond however I would like to point out that the ONLY reason I got the $44.28 refund was because customer service canceled my online order and resubmitted my order so I was able to pick it up in the store. I had to purchase the item at full price and then they did a credit so I was able to have the item at the Black Friday price. Ultimately, it was not a refund. I paid the same amount I did as on Black Friday.
Final Business Response /* (4000, 14, 2014/12/23) */
[redacted] received [redacted]'s additional rebuttal arising from her original Revdex.com complaint. We appreciate her additional information. We are happy to hear she was able to purchase her item at the Black Friday price. She was issued a $25.00 eGift Card for the inconvenience she experienced. In light of these events, [redacted] considers this matter closed at this time. If either of you have any further questions or comments, please feel free to contact us.
Sincerely,
[redacted]
[redacted]
Final Consumer Response /* (2000, 16, 2014/12/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 10, 2014/09/12) */
RE: [redacted]/Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr. [redacted]. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and comments....


After reviewing Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. To protect our customers, each order must go through a normal billing verification process. Our records indicate that Mr. [redacted]'s payment account did not pass [redacted] verification. However, our billing group has updated his account to help his next orders process successfully. On September 12, 2014, we contacted Mr. [redacted] and explained the above details. In addition, we advised him to use the same computer and email he used for his most recent order to process successfully. We provided our direct number so he could contact us if he still needed assistance with this matter. In light of this, Walmart.com considers this case closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2014/09/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They did finally contact me, it was a couple of weeks late, but better late than never.
Thank You

Initial Business Response /* (1000, 5, 2015/12/22) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding a price match request. We thank you for the opportunity to address Mr. [redacted]' concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After Walmart.com received Mr. [redacted]' complaint, we reviewed his account and order history. On November 27th, Mr. [redacted] visited our site intending to purchase a Vizio TV that was advertised on sale. Unfortunately, he experienced site issues and was unable to complete his order. As a one-time courtesy, we have honored the advertised sale price. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted].
Walmart.com
Complaint Response Date bumped because: Holiday
Initial Consumer Rebuttal /* (2000, 7, 2015/12/24) */
EMAIL FROM CONSUMER:
Walmart promptly addressed this to my satisfaction and I thought I posted that this has been resolved. What do I need to do to close this?

Initial Business Response /* (1000, 10, 2014/03/13) */
RE: Revdex.com Case # XXXXXXXX
Walmart.com received a Revdex.com complaint from Ms. [redacted] L [redacted] regarding order XXXXXXXXXXXXX. We thank you for the opportunity to address Ms. [redacted]' concerns and appreciate the time she has taken to provide us...

with her feedback and comments.
After we received Ms. [redacted]' complaint, we reviewed her Walmart.com account and order history. We have contacted FedEx to receive details of her order delivery. They have confirmed that it was delivered on February 21, 2014, at 11:24AM and signed for at her residence. Due to this information, we are unable to issue her a refund for her order. We attempted to call Ms. [redacted] at (XXX) XXX-XXXX, but we were unable to reach her. We also sent her an email under incident XXXXXX-XXXXXX and advised her to contact us if she still needed assistance. We have not heard back from her. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (3000, 13, 2014/03/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not got a phone call at all from them and I have not recieved any email. I am still very upset and this matter is not closed that is my $625.00 your messing with so I am mot happy with this response. They have my number and address send me a new one or give me my money back. Thanks [redacted] and again I never signed for it..
Final Business Response /* (4000, 15, 2014/03/28) */
RE: Revdex.com Case # XXXXXXXX
Walmart.com received Ms. [redacted]' rebuttal arising from her original Revdex.com complaint. We spoke with her on March 28, 2014 and explained that we did not receive new results from her order delivery that would require us to refund her. As a result, we are unable to issue her a refund for her order. In light of this, Walmart.com considers this matter closed. However, Ms. [redacted] is always welcome to contact us if she has any follow up questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Final Consumer Response /* (4200, 17, 2014/04/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Im still not satisfied I want my money back or my phone I was suppose to get a call from walmart.com on April 1,2014. Well I never got a call back so im pretty ill right now. So this case is not closed til I get my money or my phone. Thank you

Initial Business Response /* (1000, 7, 2014/12/09) */
We are still reviewing [redacted] request and would like to ask for an extension. We will post an official response when the issue is resolved.
Final Business Response /* (1000, 11, 2014/12/12) */
RE: [redacted] /...

Revdex.com Case
[redacted] received a Revdex.com complaint from [redacted]. We thank you for the opportunity to address [redacted] concerns and appreciate the time she has taken to provide us with her feedback and comments.
After we received [redacted] complaint, we reviewed her account records and purchase history. We have confirmed that she recently contacted our customer care department to resolve her issue. On December 10, 2014, and December 11, 2014, we notified [redacted] to contact us if she still needed assistance. We have not heard back from her. In light of this, [redacted] considers this matter closed. However, [redacted] is more than welcome to contact us back if she still needs assistance.
Again, we thank [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted] between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
[redacted]

Initial Business Response /* (1000, 10, 2014/11/24) */
Walmart.com received a Revdex.com complaint from [redacted] regarding her issue with placing orders. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her...

feedback and comments.
After we received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. Our billing team has review her account and suggests Ms. [redacted] place a new order using the same device/payment method and the order should go to our team for review. We apologize for the inconvenience this caused Ms. [redacted]. In light of these events, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted]'s for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 10, 2014/09/04) */
RE: [redacted]/ Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms. [redacted]. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After reviewing Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. We have confirmed that Ms. [redacted]'s order was returned back to our fulfillment center since it was damaged while in transit with the carrier. As a result, a refund for Ms. [redacted]'s damaged product was credited back to her original method of payment on September 3, 2014. On September 4, 2014, we spoke with Ms. [redacted] directly over the phone. We apologized for the inconvenience and assured her that her concerns regarding the order shipment and difficulty in reaching a [redacted] care agent was forwarded to the appropriate departments to be reviewed. We offered to send Ms. [redacted] a $30 egift to help her with a new order and she accepted. Additionally, we have confirmed in our conversation that she no longer needed assistance. In light of this, Walmart.com considers this matter closed. However, Ms. [redacted] is always welcome to contact us if she would like us to address any of her questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 10, 2014/11/18) */
RE: [redacted]/Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr. [redacted]. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Our records indicate Mr. [redacted]'s order was delivered to the shipping address he entered for his Walmart.com account. As a courtesy, we have issued Mr. [redacted] a refund for his order back to his original method of payment. The refund will be credited back into his original method of payment within 3-5 business days. On November 18, 2014, we attempted to call Mr. [redacted] at (XXX) XXX-XXXX, but he was not available. We left him a message along with sending him an email explaining these details and advised him to contact us if he still needed assistance. We have not heard back from him. As such, Walmart.com considers this matter closed. However, Mr. [redacted] is more than welcome to contact us if he still needs assistance.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2014/11/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They have issued a credit which is all I had asked for initially. This could have been resolved 4 months ago but better late than never. Thank you for your help.
Final Consumer Response /* (3000, 17, 2015/07/14) */
Company made another empty promise - promised a credit to my account which was never made. More of the same with this company. Empty promises.
Final Business Response /* (4000, 19, 2015/07/17) */
RE: David [redacted]/Revdex.com Case
Walmart.com received Mr. [redacted]'s rebuttal arising from his original Revdex.com compalint. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and comments. On July 17, 2015, we issued Mr. [redacted] a refund of $47.25 back to his original method of payment after learning he was not refunded. On this day, we attempted to call Mr. [redacted] at (XXX) XXX-XXXX and left him a message. We sent Mr. [redacted] an email explaining these details and advised him to contact us if he still needed assistance. We have not heard back from him. As such, Walmart.com considers this matter closed. However, Mr. [redacted] is more than welcome to contact us if he still needs assistance.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 10, 2014/03/26) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding the defective Haier 1.46-cu. ft. Capacity Portable Top-Load Clothes Washer he wanted to return. We thank you for the opportunity to address Mr. [redacted] concerns and...

appreciate the time he has taken to provide us with his feedback and comments.
After we received Mr. [redacted] complaint, we reviewed his Walmart.com account and order history. Mr. [redacted] purchased the defective Haier 1.46-cu. ft. Capacity Portable Top-Load Clothes Washer and suddenly stopped working. We contacted Mr. [redacted] and advised that we can issue a replacement to him. We issued a SEKO call tag to have his defective Haier 1.46-cu. ft. Capacity Portable Top-Load Clothes Washer picked up from his home. SEKO should be in contact with him to arrange the pick-up. As such, Walmart.com considers this matter closed.
Again, we thank Mr. ** for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (3000, 12, 2014/04/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
it took a long time for walmart to replace a new one for me. The whole process is painful. They promised they can replace it. After waiting for a long time, they said they cannot, ask me to call another walmart branch which has nothing to do with my washer. After a several conversation, finally they replace the washer for me.
I GOT THE NEW LAST FRIDAY. IT RANS WELL WHEN I SET UP IT AND IT DID RUN FOR THE FIRST TIME. WHEN I USE IT FOR THE SECOND TIME, IT DID NOT RUN. I CHECKED THE POWER AND PUSHED EVERY BUTTON, THE WASHER JUST GIVE ME NO ACTION.
I WANT TO KNOW IF WALMART SEND ME A REFURBISHED/BAD ONE TO ME. THE EXPERIENCE MAKE ME FEEL REALLY SAD.
Final Business Response /* (4000, 14, 2014/04/11) */
Walmart.com received Mr. [redacted] additional rebuttal arising from his original Revdex.com complaint. We do apologize that Mr. ** received another defective washer. We have escalated this over to the appropriate team to research. We have issued a refund to Mr. ** for the washer and issued a call tag to have UPS pick up his defective washer. For the inconvenience, we have issued a $120 Egift Card. In light of these events, Walmart.com considers this matter closed at this time. If either of you have any further questions or comments, please feel free to contact us.
Sincerely,
[redacted]
Walmart.com

Complaint: [redacted]I am rejecting this response because: A system issue? Really? If I had a nickel for every time I heard that! I'm sorry but this was a totally disgusting and unnecessary drama trying to get my refund. Worse of all was having to speak to "customer service" people that I could barely understand! What ever happened to real customer service given by English speaking Americans? Then to be lied to again and again. Wait 5-7 days, then wait for 5-7 days. Had I not escalated this I would probably have waited for months! No, I am a VERY unhappy consumer. Funny how payment is due when I buy something but when I return it ..... system issues. I wonder if I could walk out of Walmart with a TV and tell them I can't pay for 5-7 days because I have system issues. heh[redacted]

Initial Business Response /* (1000, 10, 2015/12/07) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his recent order. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. October 29, 2015 Mr. [redacted] placed order XXXXXXX-XXXXXX for an Evenflo Advanced Harnessed Booster Car Seat to be shipped to his local Walmart store. Typically, when an item is shipped to the store, the [redacted] has 7 days to pick up their order. If the order is not picked up, it is cancelled and a refund is issued. Due to a system issue, When Mr. [redacted]'s order was cancelled, the refund was not automatically processed. Once we were made aware of this issue, we immediately processed the refund. Mr. [redacted] has been fully refunded for the items and was issued a $20.00 eGift card for his inconvenience. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] B.
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2015/12/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 10, 2014/08/22) */
RE: [redacted]/Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms. [redacted]. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After reviewing Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. We have confirmed that she received her camera on July 16, 2014 and contacted our Customer Care department on August 8, 2014 to process a return. Unfortunately, Ms. [redacted]'s camera was over the15 day return window when she called our Customer Care department. However, as a one-time courtesy, we have issued her a refund for her camera. On August XX XXXX, we attempted to reach Ms. [redacted] at (XXX) XXX-XXXX, but she was not available. In regards to the issue she experienced with the online survey, we may have been experiencing server issues or running maintenance during that time. We can assure Ms. [redacted] that the online survey feature is working correctly. We left her a message with these details and provided our direct number so she could contact us if she has any follow up questions or concerns. In light of this, Walmart.com considers this case closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 10, 2014/09/08) */
RE: [redacted] Brand/Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms. [redacted]. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After reviewing Ms. [redacted]'s complaint, we reviewed her account and order history. We have confirmed that Ms. [redacted]'s marketplace order from The Poster Corp was delivered back to their shipping facility. On September 8, 2014, we spoke with Ms. [redacted] directly over the phone. We apologized for the inconvenience and assured her concerns regarding her marketplace order was communicated with the management group for The Poster Corp. We were able to work with the support team for The Poster Corp to contact Ms. [redacted] directly and resolve her issue. In light of this, Walmart.com considers this matter closed. However, Ms. [redacted] is always welcome to contact us if she has any follow up questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 6, 2015/05/26) */
RE: [redacted]/Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr. [redacted]. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and comments.
On May 14,...

2015, we communicated with Mr. [redacted] via email. We offered to price match the price Mr. [redacted] originally paid for the same model of the iPad Air. Mr. [redacted] accepted our offer and we will issue a price adjustment after he places a new order. In light of this, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

I already filed a complaint case number [redacted]. It has to due with Wal-Mart ripping me off 134 dollars. I received a letter from the Revdex.com stating that they where reaching out to the company for a response but I have not heard anything except Wal-Mart corporate...

escalations team calling me and leaving me a very rude voicemail and telling me they don't Care [redacted]
[redacted]
[redacted]   Hello, it is 8:25pm and I have received a voicemail by someone from Wal-Mart that was not very friendly and they do not want to help me receive the refund that I should have and I was told this would be handled and I was told the refund would be processed and sent to me but I am having issues with them harassing me and I do NOT have the gift cards any longer. I just want to move on from this experience

Initial Business Response /* (1000, 10, 2014/10/13) */
Monday, October 13, 2014,
Filed Electronically
Revdex.com of Arkansas,[redacted]
XXXXX Kanis Road
Little Rock, AR XXXXX
RE: Revdex.com Complaint Case# 19057470 [redacted] Ticket No. XXXXXXXX
Dear...

Janna,
Thank you for notifying us of [redacted] complaint. This is to notify your agency that the above referenced complaint has been received and determined that this is an issue for Walmart Dotcom escalation team. Please be informed that this concern has been forwarded to their attention and they will respond directly to your agency with a response.
If you have any questions or need to provide further information regarding this complaint, you can either fax to my attention at (XXX)XXX-XXXX or call Walmart Dotcom at XXX-XXX-XXXX or by email them at [redacted]@walmart.com.
Thank you,
[redacted]
Resolution Specialist
Walmart Stores,[redacted]
Initial Consumer Rebuttal /* (3000, 27, 2014/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The business known as Frontier Airlines has asked for an extension of time. I will agree to an extension of time and I will forego filing a lawsuit at this time. I will await Frontier's response and then act accordingly based on the response.
Final Consumer Response /* (2000, 29, 2014/11/14) */
MATTER WAS RESOLVED BY WALMART TO MY SATISFACTION. PLEASE CLOSE THIS FILE.

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Address: San Bruno, California, United States, 94066

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