Our records indicate that incident *** was resolved via direct email correspondence, and that an appropriate refund has already been madeOur apologies for any confusion or inconvenience
Best Regards,
Tommy A***
Customer Service Representative | Whitepages,
Inc
p: 206-973-
e: ***@whitepages.com
whitepagesinc.com/about
Per your request, we have removed this information from our websites and it will take effect immediatelyWhitepages strives to use data for good and to give each individual a real identity in the digital ageWe get our information for people search results from a broad variety of publicly
available information sources and third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage you to visit our website periodicallyThank you for contacting Whitepages
Hello ***, This is Steven with the Whitepages Customer Care CenterI wanted to follow up with the listing you reported.When searching for the information on Whitepages.com, we do not see that we have a profile for youIt appears that it may have already been removedIf you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the information so we may better assist you.Alternatively, if you do locate a listing containing your information that you would like to remove, you can use our self-service option, available here:https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit...⇄
The link http://www.411.com/ind/h-051-is for our names listingThat page is just showing a list of names that exist in the United StatesClicking on your name will not provide any results.The link http://www.whitepages.com/name/***-*** does not display any active profiles.
If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is purely a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThat information is only being displayed based on what is entered into the search field.You can test this by doing a search for “Sally User” in Seattle, WashingtonThe name and location will appear in the blue box, but clicking the box will not re-direct to any active profiles for Sally User in Seattle
If you are seeing an active profile, please send us a *direct link to that profile.* Thank you for contacting Whitepages
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** **
Complaint: ***I am rejecting this response because: Whitepages Premium has yet to
resolve the complaintThe company continues to deny my request to COMPLETELY remove me from their siteWhile a person cannot search under my name to find me, one can search others' names and find me listed as an associate or relativeI continue to receive the same response that they are researching a way to remove me completely
I am a victim of identity theft and have a right to privacy and safetyFor the owners of this site to claim they do not have a way to completely delete me is falseOther sites have done so, therefore I am aware that there are ways to complete the 100% removalThis company's repeated denial of the request demonstrates its inappropriate and unethical business practicesI am disheartened that the Revdex.com has them listed as a reputable company.
Sincerely,* ***
Looking at our records, we see that the most recent charge of for the renewal was refundedHowever, our terms of service do not allow us to make refunds for charges made outside of a thirty day period; in addition, our terms of service also state that we do not provide refunds for incorrect or incomplete dataPlease see our account terms of service for more informationOur apologies for any confusion or inconvenience
Your request to have these Data Profiles removed from Whitepages.com and Whitepages Premium has been successfully completedThese Data Profiles should **no longer appear on Whitepages.com or Whitepages Premium inside the next hours** as the removal process propagates throughout our systems
It is possible that your name would appear as a related individual on other profilesShould you locate any such profiles, please send those to us and we will remove them
**IMPORTANT**Please note that even though these Data Profiles have been removed from Whitepages.com and Whitepages Premium, we update our records frequently, with new public records and sourcesIt is possible for new information related to these Profiles to appear in these databases in the future.
While we make every effort possible to keep these Profiles suppressed, it's highly advised that you check back from time to time to verify that no **new information** has appeared to generate a new Data Profile
Thank you for contacting Whitepages
I don't see that we received an email from Ms*** requesting to remove her information from the siteI was able to find the listing for Ms*** on *** Ave in ***, ** and have removed it from Whitepages.comI am not sure what happened when she tried to follow the steps, but it is no
longer listed on Whitepages.com
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Complaint: ***I am rejecting this response because: I will repeat again that private and unlisted personal information including private home addresses is automatically collected without notification or consent and then re-added later on after it being requested to be removed before multiple timesBad unethical practices are just that and "We're sorry but this is how our website works" is a ridiculous response, not an acceptable excuse and not a defense; and until that is changed I will never accept that as resolving my complaint with the Revdex.com
What would be a reasonable response to this is ensuring that private unlisted information is not uploaded without prior notification and consent and that any information that is asked to be removed is not re-uploaded in mere weeks or months.Sincerely,*** ***
We have already removed all information that can be removed for *** ***; at this time there is no further service we can provide in regards to removing information.Our terms of service also prevent us from issuing any refunds beyond the most recent charge of Our apologies for any inconvenience
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
This is Steven with the Whitepages Customer Care TeamI wanted to follow up with information regarding the listing you reported. When searching for the information on Whitepages.com, we do not see that we have a profile for youIt appears that it may have already been removedIf you
are seeing something on Whitepages, please provide the URL to the page or send a screenshot to [email protected] so that we may locate and remove the listing for you.Alternatively, if you do locate a listing containing your information that you would like to remove, you can use our self-service option, available here:https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit...⇄
I did a search for the data in regards to the image file that was attached (i.eresults for *** ***, in *** **)However, I do not see that we have any active profiles.Based on the image that was sent to us, it seems that though the name was removed, that name is lingering in a blue box on Whitepages.comIn that case, that is purely a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for *** *** in *** **That information is only being displayed based on what is entered into the search field.You can test this by doing a search for “Sally User” in Seattle, WashingtonThe name and location will appear in the blue box, but clicking the box will not re-direct to any active profiles for Sally User in Seattle.Our sincere apologies for any confusion or inconvenienceShould you find an active profile, please send us a direct URL to that profileThank you for contacting Whitepages Premium
Complaint: ***I am rejecting this response because:I provided the links for information I wanted removed and it has nothing to do with a name popularity siteI' have already followed the links you provided and done the opt out request. Sincerely,*** ***
Complaint: ***I am rejecting this response because: They charged
my card without my permissionI requested a full refund after I realized they overcharged me within a few minutesThey proceeded to charge my card twice more without my consentI had over held out of my account for over a hour period. Sincerely,*** ***
Complaint: ***I am rejecting this response because: I accept that they are removing the name of *** ** *** and I also want the name: *** ** *** removed as well.Sincerely,*** ***
Complaint: ***I am rejecting this response because:
Whitepages.com is still listing all my personal information on line at Whitepages.com (***) EVEN AFTER stating to you that they had permanently removed itWhen I search *** *** *** ***, **) via ***.com, Whitepages.com is still showing ALL my personal information, home address, *** map of my address, secondary home phone number etcAs well, my phone numbers have been unlisted for many yearsIt is a violation of my privacy for Whitepages.com to continue publicizing my information, even worse now since I have already filed this same exact complaint as of this past month (November 02, 2015)Their statement of compliance in the permanent removal and the discontinuation on publicizing my personal information without my consent was fraudulent.Sincerely,*** ***
Our records indicate that incident *** was resolved via direct email correspondence, and that an appropriate refund has already been madeOur apologies for any confusion or inconvenience
Best Regards,
Tommy A***
Customer Service Representative | Whitepages,
Inc
p: 206-973-
e: ***@whitepages.com
whitepagesinc.com/about
Per your request, we have removed this information from our websites and it will take effect immediatelyWhitepages strives to use data for good and to give each individual a real identity in the digital ageWe get our information for people search results from a broad variety of publicly
available information sources and third party data suppliersFor a description of our information sources, please visit our Help sectionIt is possible for new information to be added in the future, so we encourage you to visit our website periodicallyThank you for contacting Whitepages
Hello ***, This is Steven with the Whitepages Customer Care CenterI wanted to follow up with the listing you reported.When searching for the information on Whitepages.com, we do not see that we have a profile for youIt appears that it may have already been removedIf you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the information so we may better assist you.Alternatively, if you do locate a listing containing your information that you would like to remove, you can use our self-service option, available here:https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit...⇄
The link http://www.411.com/ind/h-051-is for our names listingThat page is just showing a list of names that exist in the United StatesClicking on your name will not provide any results.The link http://www.whitepages.com/name/***-*** does not display any active profiles.
If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is purely a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for yourselfThat information is only being displayed based on what is entered into the search field.You can test this by doing a search for “Sally User” in Seattle, WashingtonThe name and location will appear in the blue box, but clicking the box will not re-direct to any active profiles for Sally User in Seattle
If you are seeing an active profile, please send us a *direct link to that profile.* Thank you for contacting Whitepages
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** **
Complaint: ***I am rejecting this response because: Whitepages Premium has yet to
resolve the complaintThe company continues to deny my request to COMPLETELY remove me from their siteWhile a person cannot search under my name to find me, one can search others' names and find me listed as an associate or relativeI continue to receive the same response that they are researching a way to remove me completely
I am a victim of identity theft and have a right to privacy and safetyFor the owners of this site to claim they do not have a way to completely delete me is falseOther sites have done so, therefore I am aware that there are ways to complete the 100% removalThis company's repeated denial of the request demonstrates its inappropriate and unethical business practicesI am disheartened that the Revdex.com has them listed as a reputable company.
Sincerely,* ***
Looking at our records, we see that the most recent charge of for the renewal was refundedHowever, our terms of service do not allow us to make refunds for charges made outside of a thirty day period; in addition, our terms of service also state that we do not provide refunds for incorrect or incomplete dataPlease see our account terms of service for more informationOur apologies for any confusion or inconvenience
Your request to have these Data Profiles removed from Whitepages.com and Whitepages Premium has been successfully completedThese Data Profiles should **no longer appear on Whitepages.com or Whitepages Premium inside the next hours** as the removal process propagates throughout our systems
It is possible that your name would appear as a related individual on other profilesShould you locate any such profiles, please send those to us and we will remove them
**IMPORTANT**Please note that even though these Data Profiles have been removed from Whitepages.com and Whitepages Premium, we update our records frequently, with new public records and sourcesIt is possible for new information related to these Profiles to appear in these databases in the future.
While we make every effort possible to keep these Profiles suppressed, it's highly advised that you check back from time to time to verify that no **new information** has appeared to generate a new Data Profile
Thank you for contacting Whitepages
I don't see that we received an email from Ms*** requesting to remove her information from the siteI was able to find the listing for Ms*** on *** Ave in ***, ** and have removed it from Whitepages.comI am not sure what happened when she tried to follow the steps, but it is no
longer listed on Whitepages.com
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Complaint: ***I am rejecting this response because: I will repeat again that private and unlisted personal information including private home addresses is automatically collected without notification or consent and then re-added later on after it being requested to be removed before multiple timesBad unethical practices are just that and "We're sorry but this is how our website works" is a ridiculous response, not an acceptable excuse and not a defense; and until that is changed I will never accept that as resolving my complaint with the Revdex.com
What would be a reasonable response to this is ensuring that private unlisted information is not uploaded without prior notification and consent and that any information that is asked to be removed is not re-uploaded in mere weeks or months.Sincerely,*** ***
We have already removed all information that can be removed for *** ***; at this time there is no further service we can provide in regards to removing information.Our terms of service also prevent us from issuing any refunds beyond the most recent charge of Our apologies for any inconvenience
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
This is Steven with the Whitepages Customer Care TeamI wanted to follow up with information regarding the listing you reported. When searching for the information on Whitepages.com, we do not see that we have a profile for youIt appears that it may have already been removedIf you
are seeing something on Whitepages, please provide the URL to the page or send a screenshot to [email protected] so that we may locate and remove the listing for you.Alternatively, if you do locate a listing containing your information that you would like to remove, you can use our self-service option, available here:https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit...⇄
I am not see that we have a listing at *** ** *** Ave in Portland, ORIt appears that the information may have already been removed
I did a search for the data in regards to the image file that was attached (i.eresults for *** ***, in *** **)However, I do not see that we have any active profiles.Based on the image that was sent to us, it seems that though the name was removed, that name is lingering in a blue box on Whitepages.comIn that case, that is purely a search optimization feature that redirects to our sister service, Whitepages PremiumIf you click that box, you'll find that it does not link to any active profiles for *** *** in *** **That information is only being displayed based on what is entered into the search field.You can test this by doing a search for “Sally User” in Seattle, WashingtonThe name and location will appear in the blue box, but clicking the box will not re-direct to any active profiles for Sally User in Seattle.Our sincere apologies for any confusion or inconvenienceShould you find an active profile, please send us a direct URL to that profileThank you for contacting Whitepages Premium
Complaint: ***I am rejecting this response because:I provided the links for information I wanted removed and it has nothing to do with a name popularity siteI' have already followed the links you provided and done the opt out request. Sincerely,*** ***
Complaint: ***I am rejecting this response because: They charged
my card without my permissionI requested a full refund after I realized they overcharged me within a few minutesThey proceeded to charge my card twice more without my consentI had over held out of my account for over a hour period. Sincerely,*** ***
Complaint: ***I am rejecting this response because: I accept that they are removing the name of *** ** *** and I also want the name: *** ** *** removed as well.Sincerely,*** ***
Complaint: ***I am rejecting this response because:
Whitepages.com is still listing all my personal information on line at Whitepages.com (***) EVEN AFTER stating to you that they had permanently removed itWhen I search *** *** *** ***, **) via ***.com, Whitepages.com is still showing ALL my personal information, home address, *** map of my address, secondary home phone number etcAs well, my phone numbers have been unlisted for many yearsIt is a violation of my privacy for Whitepages.com to continue publicizing my information, even worse now since I have already filed this same exact complaint as of this past month (November 02, 2015)Their statement of compliance in the permanent removal and the discontinuation on publicizing my personal information without my consent was fraudulent.Sincerely,*** ***