I was given a 60 day trial of the Clover Station and an IBM Printer. Our rep, Greg Masood stated that if we wanted to end the trial to "let him know and he would get us out of it". A few days before the end of the "Trial" we notified him and he never responded until AFTER the trial had ended. We then were referred to First Data Merchant Services. After several calls over 60 days and 10+ reps involved we were told that they would let us out of the lease because of the situation. We were given shipping labels (call tags) to ship our items back. Then a few days later we were called by collections. I told them our lease had been terminated and they said that was not the case. I then was transferred to First Data Global Leasing who stated that First Data Merchant Services does not have the authority to terminate the lease. I was transferred to a supervisor after being hung up on by several rude associates. The supervisor could not help so she had her manager call me the next day. The manag
In February I spoke with this company about using their services.I gave them a bank account # but was told it was only preliminary in case I decided to use their services and that I would not be obligated in any way.A few months I was charged $by this company which I had reversed by my bank.Now the company wants $to 'close the account' that I never openedI feel that I owe them nothing
I was completely mislead on merchant contract, had fees that came out every month when the terminal was never in my possession I was mislead into signing onto a terminal machineThe terminal machine belonged to the owner of the businessI was signed up as an add on to the machine and was told by Albert Jimenez on 6/16/that I could add myself on to the machine with no commitment and absolutely no termination fee considering the machine was never in my possessionThe owner of the company let me know that she was not using the machine anymore and was returning it and that I needed to call and cancel with first data merchant servicesWhen I called the company to cancel in February I was told that I was under a contract and my penalty would be $to cancel or an annual fee of $a yearI was so upset, how was I still going to be charged for a service I had to option of using? I let them know I could not afford the $cancelation fee so they told me to just ke
Five Clover Mobiles are being triggered to stop working and nothing can be done Asking to have Clover Mobiles replaced for full price with no other Clover Mobiles Clover Flex Clover Bluetooth Printers
Company continued charging over $for equipment that we returnedMultiple calls and years later they are still charging and telling me I need to pay more money to buy equipmentThe reason we cancelled was that the equipment didn't work well and the charge for new equipment was too muchIt feels like extortion and is one of the most frustrating experiences of my life Product_Or_Service: Credit card processing
In February I filed a claim on behalf of my father for return of funds for my deceased brother After two years the claim has not been settled In February I filed a return/refund claim on behalf of my father for his son/my brother who died February I was asked to provide documents that included a letter of instruction, small estate affidavit, death certificate and identificationThis information was requested and sent times each time I confirmed the information had been received by first data only to be asked by each person I spoke with to resend itThis went back and forth for over a yearOn January 25,I called to inquire about the claim, confirmed all requested documents had been received and was told a check would be received within the next business daysWe received a letter from first data dated 04/19/requesting we again provide a copy of Government issued identification from the requester I contacted First Data and was provided a fax number
Contacted Tranzvia Aug,looking for a credit card machine for my choose & cut Xmas tree businessTold salesman I needed the machine the week before Thanksgiving and we would be closing DecNever received anything even after many callsFound another company and it worked out fine though I didn't have it for the first week we were openProblem is Tranzvia deducted money from my bank account starting in November and still is even to this month FebI have called and faxed many times but with no resultsI even have statements from them showing no activity for these last four monthsBut they are still taking money from my accountThe bank won't or can't do any thing Deductions have been Nov$Dec$Jan$and Feb $and they are going to keep taking out this moneyI can't find a way to stop them
I worked for Walmart over the summer to pay for college books and the pay check method was Money networkOn July 31, there was a charge for on my account for a hotel in Kentucky and I live in TennesseeI called the hotel and they said it was booked through a 3rd party and could not help meSo my mom told me to call the card companyAfter calls for them to send me a dispute form I still haven't gotten onethey sent me a new card because they said the other one had been compromised and in order to get my refund I had to have a new cardI need my money for booksThis seems to be practice for them after reading the reviews onlineI don't know what else to doit has been a month with no solution Product_Or_Service: hotel room
I have used this company for roughly years for credit card processingI stopped using them in September and closed the account in September I have called to cancel 2-times and they refunded me $once and told me it was canceled There is over $in fraudulent charges Since canceling in September Product_Or_Service: [redacted] Account_Number: Merchant ID # - ***
I have not used there machine they leased me in over years or there merchant company for services, I've tried canceling the lease and even sent back the machine but they say they didn't receive it and will not cancel the lease, they have been charging me for over 38months for $a month when I haven't used there services or there machine in over yearsI don't have your machine, its not worth $in a million yearsStop charging me for a service Im not even usingI've spoken to different people over week and they will not do anything to help you, they just give generic responses about how they will not cancel or help other than you pay them an enormous buy out fee
In AugI frequent the Hardrockcasinotampa, I attemt to withdraw from my card, and the machine did not dispense the money, it does not recognize cards without a name, it was not able to dispense the money, it also printed a reciept stating it did not dispense yhe money This moneynet business took the money putting my account in a negative state, attempt to notify a Shannon no last name to the letter, to no avail, disregarding my calls This does effect my credit as well They should not be allowed to handle money fir clients Product_Or_Service: Request ATM for cash
Someone went on My xbox live account and my credit card is linked to my account and bought an 90$ game, I contacted money network and told about it on the 22 of January. It is now the 23rd of February and no one contacted or gave me a refund. I called for a week about it all they say is ? there isn't no update call back tomorrow ? once I get the refund I'm shredding this card Product_Or_Service: Call of duty ww2 Account_Number: Xbox live account
We initialed signed up for there services and they sent us the machine.We had to switch to another company for the POS system in our business.We never have had a card processed with the companyWhen we called them they said we could cancel the service but we could not get out of the lease.we sent the machine right back to themWe have been paying a monthly fee for over yearsWe have called and tried to stop the processing/ leasing feeThey keep giving us the run around and wont let us out.We have sold the business and closed all of the accountsthey are now sending bills and fee's, and threatening turning us in to the credit boroughI have very good credit and I do not want this effected.I am tired of the run around and being charged for a account I have never used and do not have the equipment! Account_Number: [redacted]
On November 9th my ADP total pay card through money network was compromised.The charges included where as follows at 10:pm a charge for $and $ $withdrawl fee for a Bank of America County [redacted] Then November 10th at 12:am $and at 12:am $from [redacted] for a grand total stolen out of my account of $This was what was left of my entire paycheckI made a few purchases approx between 4-pm on November at a Target store in Swansea Massachusetts and those were the last time I used my card for anythingI contacted the card immediately when I discovered my account was compromised in the morning as I logged in to my account the morning of November 10thI was informed with in business days this would be cleared up forms were being sent to me for a dispute ectI also was giving a email address [email protected] to send a hand written dispute to in which I did on November 10th as wellI
Clover Go credit card dipping issues with Samsung Mobile devices Bank of America merchant services also known as First Data Services LLC provided me with a Clover Go device for reading credit card purchases for my business I am now finding out that it cannot take credit card dips due to an issue they are aware of with Samsung Mobile devices I was not asked nor made aware by the merchant services representative of this As a result I can not take advantage of the added security associated with dipping as opposed to swiping This is at best a poor practice and at worst fraudulent
Money Network is not refunding my money in accordance to their policies and procedures On the 5th of June I tried to transfer money from one card to anotherBoth cards are provided by money networkWhen doing this it states any transfers after three will be available in hrsWhen I contacted them they told me I had to wait until the 8thOn the 8th they told me I entered my card number not the account numberThey told me my money would go back on the original card that Friday or MondayWhen I called Monday they told me I had to wait till WednesdayI asked for a supervisor because this is not what I was told, he told me I had to wait till Tuesday to file a disputeOn Tuesday morning I spoke with a supervisor because of all the different things I was toldHe told me my money would be available that dayI called later on because it was not thereI was then told they would mail me out a dispute paper that could take to business daysI asked why when I was just told my mon
I contracted with this company for credit card processing for years in ,I use their service for another years, after noticing high monthly fees I call customer service to speak with a supervisor and confirmed my contract ended in febToday march 5th I received a letter from first data about a lease agreement that I did not renew from a company that im trying to run fromI contacted the company to return equipment and was told I have months left on my lease, I requested a copy of the lease agreement with no assistance, this companies way of dealing with customers problems is to put you on hold until you hang up and will not call you back, several times I have called to speak with a supervisor with the same result from a company that made the mistake of doing business with Product_Or_Service: credit card processing
Tried to change bank account info three times and couldn't get doneI canceled my account but they are saying I have to pay months to buy out my lease on terminal that I cant use because they couldn't change my bank accountI signed up at Sams club Product_Or_Service: Credit card processing Order_Number: [redacted] Account_Number: [redacted]
We entered into an agreement for eca or check warranty in october with telecheck.On November 2,3,4,2016.My company batched transactions through our terminal for day ach payment.It is 11/09/and our account still has not been funded,despite repeated calls to customer service.Product_Or_Service: check guarantee [redacted]
First Data is holding closed to $6k plus of our funds and refunded to release the funds we have an online store skipfitness in which first data provider our gateway for online purchase because we had an increase in business and sales, the holding our funds with no reasoning and disabled our accounti haven't been able to speak with someone bc no one will help or call back
I was given a 60 day trial of the Clover Station and an IBM Printer. Our rep, Greg Masood stated that if we wanted to end the trial to "let him know and he would get us out of it". A few days before the end of the "Trial" we notified him and he never responded until AFTER the trial had ended. We then were referred to First Data Merchant Services. After several calls over 60 days and 10+ reps involved we were told that they would let us out of the lease because of the situation. We were given shipping labels (call tags) to ship our items back. Then a few days later we were called by collections. I told them our lease had been terminated and they said that was not the case. I then was transferred to First Data Global Leasing who stated that First Data Merchant Services does not have the authority to terminate the lease. I was transferred to a supervisor after being hung up on by several rude associates. The supervisor could not help so she had her manager call me the next day. The manag
In February I spoke with this company about using their services.I gave them a bank account # but was told it was only preliminary in case I decided to use their services and that I would not be obligated in any way.A few months I was charged $by this company which I had reversed by my bank.Now the company wants $to 'close the account' that I never openedI feel that I owe them nothing
I was completely mislead on merchant contract, had fees that came out every month when the terminal was never in my possession I was mislead into signing onto a terminal machineThe terminal machine belonged to the owner of the businessI was signed up as an add on to the machine and was told by Albert Jimenez on 6/16/that I could add myself on to the machine with no commitment and absolutely no termination fee considering the machine was never in my possessionThe owner of the company let me know that she was not using the machine anymore and was returning it and that I needed to call and cancel with first data merchant servicesWhen I called the company to cancel in February I was told that I was under a contract and my penalty would be $to cancel or an annual fee of $a yearI was so upset, how was I still going to be charged for a service I had to option of using? I let them know I could not afford the $cancelation fee so they told me to just ke
Five Clover Mobiles are being triggered to stop working and nothing can be done Asking to have Clover Mobiles replaced for full price with no other Clover Mobiles Clover Flex Clover Bluetooth Printers
Company continued charging over $for equipment that we returnedMultiple calls and years later they are still charging and telling me I need to pay more money to buy equipmentThe reason we cancelled was that the equipment didn't work well and the charge for new equipment was too muchIt feels like extortion and is one of the most frustrating experiences of my life Product_Or_Service: Credit card processing
In February I filed a claim on behalf of my father for return of funds for my deceased brother After two years the claim has not been settled In February I filed a return/refund claim on behalf of my father for his son/my brother who died February I was asked to provide documents that included a letter of instruction, small estate affidavit, death certificate and identificationThis information was requested and sent times each time I confirmed the information had been received by first data only to be asked by each person I spoke with to resend itThis went back and forth for over a yearOn January 25,I called to inquire about the claim, confirmed all requested documents had been received and was told a check would be received within the next business daysWe received a letter from first data dated 04/19/requesting we again provide a copy of Government issued identification from the requester I contacted First Data and was provided a fax number
Contacted Tranzvia Aug,looking for a credit card machine for my choose & cut Xmas tree businessTold salesman I needed the machine the week before Thanksgiving and we would be closing DecNever received anything even after many callsFound another company and it worked out fine though I didn't have it for the first week we were openProblem is Tranzvia deducted money from my bank account starting in November and still is even to this month FebI have called and faxed many times but with no resultsI even have statements from them showing no activity for these last four monthsBut they are still taking money from my accountThe bank won't or can't do any thing Deductions have been Nov$Dec$Jan$and Feb $and they are going to keep taking out this moneyI can't find a way to stop them
I worked for Walmart over the summer to pay for college books and the pay check method was Money networkOn July 31, there was a charge for on my account for a hotel in Kentucky and I live in TennesseeI called the hotel and they said it was booked through a 3rd party and could not help meSo my mom told me to call the card companyAfter calls for them to send me a dispute form I still haven't gotten onethey sent me a new card because they said the other one had been compromised and in order to get my refund I had to have a new cardI need my money for booksThis seems to be practice for them after reading the reviews onlineI don't know what else to doit has been a month with no solution Product_Or_Service: hotel room
I have used this company for roughly years for credit card processingI stopped using them in September and closed the account in September I have called to cancel 2-times and they refunded me $once and told me it was canceled There is over $in fraudulent charges Since canceling in September Product_Or_Service: [redacted] Account_Number: Merchant ID # - ***
I have not used there machine they leased me in over years or there merchant company for services, I've tried canceling the lease and even sent back the machine but they say they didn't receive it and will not cancel the lease, they have been charging me for over 38months for $a month when I haven't used there services or there machine in over yearsI don't have your machine, its not worth $in a million yearsStop charging me for a service Im not even usingI've spoken to different people over week and they will not do anything to help you, they just give generic responses about how they will not cancel or help other than you pay them an enormous buy out fee
In AugI frequent the Hardrockcasinotampa, I attemt to withdraw from my card, and the machine did not dispense the money, it does not recognize cards without a name, it was not able to dispense the money, it also printed a reciept stating it did not dispense yhe money This moneynet business took the money putting my account in a negative state, attempt to notify a Shannon no last name to the letter, to no avail, disregarding my calls This does effect my credit as well They should not be allowed to handle money fir clients Product_Or_Service: Request ATM for cash
Someone went on My xbox live account and my credit card is linked to my account and bought an 90$ game, I contacted money network and told about it on the 22 of January. It is now the 23rd of February and no one contacted or gave me a refund. I called for a week about it all they say is ? there isn't no update call back tomorrow ? once I get the refund I'm shredding this card Product_Or_Service: Call of duty ww2 Account_Number: Xbox live account
We initialed signed up for there services and they sent us the machine.We had to switch to another company for the POS system in our business.We never have had a card processed with the companyWhen we called them they said we could cancel the service but we could not get out of the lease.we sent the machine right back to themWe have been paying a monthly fee for over yearsWe have called and tried to stop the processing/ leasing feeThey keep giving us the run around and wont let us out.We have sold the business and closed all of the accountsthey are now sending bills and fee's, and threatening turning us in to the credit boroughI have very good credit and I do not want this effected.I am tired of the run around and being charged for a account I have never used and do not have the equipment! Account_Number: [redacted]
On November 9th my ADP total pay card through money network was compromised.The charges included where as follows at 10:pm a charge for $and $ $withdrawl fee for a Bank of America County [redacted] Then November 10th at 12:am $and at 12:am $from [redacted] for a grand total stolen out of my account of $This was what was left of my entire paycheckI made a few purchases approx between 4-pm on November at a Target store in Swansea Massachusetts and those were the last time I used my card for anythingI contacted the card immediately when I discovered my account was compromised in the morning as I logged in to my account the morning of November 10thI was informed with in business days this would be cleared up forms were being sent to me for a dispute ectI also was giving a email address [email protected] to send a hand written dispute to in which I did on November 10th as wellI
Clover Go credit card dipping issues with Samsung Mobile devices Bank of America merchant services also known as First Data Services LLC provided me with a Clover Go device for reading credit card purchases for my business I am now finding out that it cannot take credit card dips due to an issue they are aware of with Samsung Mobile devices I was not asked nor made aware by the merchant services representative of this As a result I can not take advantage of the added security associated with dipping as opposed to swiping This is at best a poor practice and at worst fraudulent
Money Network is not refunding my money in accordance to their policies and procedures On the 5th of June I tried to transfer money from one card to anotherBoth cards are provided by money networkWhen doing this it states any transfers after three will be available in hrsWhen I contacted them they told me I had to wait until the 8thOn the 8th they told me I entered my card number not the account numberThey told me my money would go back on the original card that Friday or MondayWhen I called Monday they told me I had to wait till WednesdayI asked for a supervisor because this is not what I was told, he told me I had to wait till Tuesday to file a disputeOn Tuesday morning I spoke with a supervisor because of all the different things I was toldHe told me my money would be available that dayI called later on because it was not thereI was then told they would mail me out a dispute paper that could take to business daysI asked why when I was just told my mon
I contracted with this company for credit card processing for years in ,I use their service for another years, after noticing high monthly fees I call customer service to speak with a supervisor and confirmed my contract ended in febToday march 5th I received a letter from first data about a lease agreement that I did not renew from a company that im trying to run fromI contacted the company to return equipment and was told I have months left on my lease, I requested a copy of the lease agreement with no assistance, this companies way of dealing with customers problems is to put you on hold until you hang up and will not call you back, several times I have called to speak with a supervisor with the same result from a company that made the mistake of doing business with Product_Or_Service: credit card processing
Tried to change bank account info three times and couldn't get doneI canceled my account but they are saying I have to pay months to buy out my lease on terminal that I cant use because they couldn't change my bank accountI signed up at Sams club Product_Or_Service: Credit card processing Order_Number: [redacted] Account_Number: [redacted]
We entered into an agreement for eca or check warranty in october with telecheck.On November 2,3,4,2016.My company batched transactions through our terminal for day ach payment.It is 11/09/and our account still has not been funded,despite repeated calls to customer service.Product_Or_Service: check guarantee [redacted]
First Data is holding closed to $6k plus of our funds and refunded to release the funds we have an online store skipfitness in which first data provider our gateway for online purchase because we had an increase in business and sales, the holding our funds with no reasoning and disabled our accounti haven't been able to speak with someone bc no one will help or call back