June 8th my check was stolen off my debit card that I recieve through money network.The fradulent transaction was made in [redacted] I live in [redacted] ind.my card was in my possession entirely.There is proof through my employment that I was at work at the time the fraudulent transaction was madeThe transaction was discovered through money networkThey sent me another card and told me to send them information detailing what happenedI did so and was given the run aroundWas denied any credit to my account in the amount of my paycheck and never recieved any documentation until months later.In between time as I was calling every week they told me to appeal the first denial that was supposely sent on june which I didnt recieve until August 18thI sent the appeal for the first denial in the beginning of July and haven't heard anything to dateMoney network has done nothing to protect me as a customerThey have given me wrong dates no information and no docum
I have tried multiple times to resolve my issues with Clover support I am locked out of my web dashboard, they have been charging my account an extra dollars per month on top of their other chargesThey are actually stealing my money without any recourseI have been on the phone being transferred several times then they disconnect the line Product_Or_Service: Clover Services Account_Number: [redacted]
In February I filed a claim on behalf of my father for return of funds for my deceased brother After two years the claim has not been settled In February I filed a return/refund claim on behalf of my father for his son/my brother who died February I was asked to provide documents that included a letter of instruction, small estate affidavit, death certificate and identificationThis information was requested and sent times each time I confirmed the information had been received by first data only to be asked by each person I spoke with to resend itThis went back and forth for over a yearOn January 25,I called to inquire about the claim, confirmed all requested documents had been received and was told a check would be received within the next business daysWe received a letter from first data dated 04/19/requesting we again provide a copy of Government issued identification from the requester I contacted First Data and was provided a fax number
I was completely mislead on merchant contract, had fees that came out every month when the terminal was never in my possession I was mislead into signing onto a terminal machineThe terminal machine belonged to the owner of the businessI was signed up as an add on to the machine and was told by Albert Jimenez on 6/16/that I could add myself on to the machine with no commitment and absolutely no termination fee considering the machine was never in my possessionThe owner of the company let me know that she was not using the machine anymore and was returning it and that I needed to call and cancel with first data merchant servicesWhen I called the company to cancel in February I was told that I was under a contract and my penalty would be $to cancel or an annual fee of $a yearI was so upset, how was I still going to be charged for a service I had to option of using? I let them know I could not afford the $cancelation fee so they told me to just ke
Five Clover Mobiles are being triggered to stop working and nothing can be done Asking to have Clover Mobiles replaced for full price with no other Clover Mobiles Clover Flex Clover Bluetooth Printers
Company continued charging over $for equipment that we returnedMultiple calls and years later they are still charging and telling me I need to pay more money to buy equipmentThe reason we cancelled was that the equipment didn't work well and the charge for new equipment was too muchIt feels like extortion and is one of the most frustrating experiences of my life Product_Or_Service: Credit card processing
I have used this company for roughly years for credit card processingI stopped using them in September and closed the account in September I have called to cancel 2-times and they refunded me $once and told me it was canceled There is over $in fraudulent charges Since canceling in September Product_Or_Service: [redacted] Account_Number: Merchant ID # - ***
Contacted Tranzvia Aug,looking for a credit card machine for my choose & cut Xmas tree businessTold salesman I needed the machine the week before Thanksgiving and we would be closing DecNever received anything even after many callsFound another company and it worked out fine though I didn't have it for the first week we were openProblem is Tranzvia deducted money from my bank account starting in November and still is even to this month FebI have called and faxed many times but with no resultsI even have statements from them showing no activity for these last four monthsBut they are still taking money from my accountThe bank won't or can't do any thing Deductions have been Nov$Dec$Jan$and Feb $and they are going to keep taking out this moneyI can't find a way to stop them
I have not used there machine they leased me in over years or there merchant company for services, I've tried canceling the lease and even sent back the machine but they say they didn't receive it and will not cancel the lease, they have been charging me for over 38months for $a month when I haven't used there services or there machine in over yearsI don't have your machine, its not worth $in a million yearsStop charging me for a service Im not even usingI've spoken to different people over week and they will not do anything to help you, they just give generic responses about how they will not cancel or help other than you pay them an enormous buy out fee
I worked for Walmart over the summer to pay for college books and the pay check method was Money networkOn July 31, there was a charge for on my account for a hotel in Kentucky and I live in TennesseeI called the hotel and they said it was booked through a 3rd party and could not help meSo my mom told me to call the card companyAfter calls for them to send me a dispute form I still haven't gotten onethey sent me a new card because they said the other one had been compromised and in order to get my refund I had to have a new cardI need my money for booksThis seems to be practice for them after reading the reviews onlineI don't know what else to doit has been a month with no solution Product_Or_Service: hotel room
In AugI frequent the Hardrockcasinotampa, I attemt to withdraw from my card, and the machine did not dispense the money, it does not recognize cards without a name, it was not able to dispense the money, it also printed a reciept stating it did not dispense yhe money This moneynet business took the money putting my account in a negative state, attempt to notify a Shannon no last name to the letter, to no avail, disregarding my calls This does effect my credit as well They should not be allowed to handle money fir clients Product_Or_Service: Request ATM for cash
Someone went on My xbox live account and my credit card is linked to my account and bought an 90$ game, I contacted money network and told about it on the 22 of January. It is now the 23rd of February and no one contacted or gave me a refund. I called for a week about it all they say is ? there isn't no update call back tomorrow ? once I get the refund I'm shredding this card Product_Or_Service: Call of duty ww2 Account_Number: Xbox live account
We initialed signed up for there services and they sent us the machine.We had to switch to another company for the POS system in our business.We never have had a card processed with the companyWhen we called them they said we could cancel the service but we could not get out of the lease.we sent the machine right back to themWe have been paying a monthly fee for over yearsWe have called and tried to stop the processing/ leasing feeThey keep giving us the run around and wont let us out.We have sold the business and closed all of the accountsthey are now sending bills and fee's, and threatening turning us in to the credit boroughI have very good credit and I do not want this effected.I am tired of the run around and being charged for a account I have never used and do not have the equipment! Account_Number: [redacted]
Clover Go credit card dipping issues with Samsung Mobile devices Bank of America merchant services also known as First Data Services LLC provided me with a Clover Go device for reading credit card purchases for my business I am now finding out that it cannot take credit card dips due to an issue they are aware of with Samsung Mobile devices I was not asked nor made aware by the merchant services representative of this As a result I can not take advantage of the added security associated with dipping as opposed to swiping This is at best a poor practice and at worst fraudulent
On November 9th my ADP total pay card through money network was compromised.The charges included where as follows at 10:pm a charge for $and $ $withdrawl fee for a Bank of America County [redacted] Then November 10th at 12:am $and at 12:am $from [redacted] for a grand total stolen out of my account of $This was what was left of my entire paycheckI made a few purchases approx between 4-pm on November at a Target store in Swansea Massachusetts and those were the last time I used my card for anythingI contacted the card immediately when I discovered my account was compromised in the morning as I logged in to my account the morning of November 10thI was informed with in business days this would be cleared up forms were being sent to me for a dispute ectI also was giving a email address [email protected] to send a hand written dispute to in which I did on November 10th as wellI
Money Network is not refunding my money in accordance to their policies and procedures On the 5th of June I tried to transfer money from one card to anotherBoth cards are provided by money networkWhen doing this it states any transfers after three will be available in hrsWhen I contacted them they told me I had to wait until the 8thOn the 8th they told me I entered my card number not the account numberThey told me my money would go back on the original card that Friday or MondayWhen I called Monday they told me I had to wait till WednesdayI asked for a supervisor because this is not what I was told, he told me I had to wait till Tuesday to file a disputeOn Tuesday morning I spoke with a supervisor because of all the different things I was toldHe told me my money would be available that dayI called later on because it was not thereI was then told they would mail me out a dispute paper that could take to business daysI asked why when I was just told my mon
We entered into an agreement for eca or check warranty in october with telecheck.On November 2,3,4,2016.My company batched transactions through our terminal for day ach payment.It is 11/09/and our account still has not been funded,despite repeated calls to customer service.Product_Or_Service: check guarantee [redacted]
I contracted with this company for credit card processing for years in ,I use their service for another years, after noticing high monthly fees I call customer service to speak with a supervisor and confirmed my contract ended in febToday march 5th I received a letter from first data about a lease agreement that I did not renew from a company that im trying to run fromI contacted the company to return equipment and was told I have months left on my lease, I requested a copy of the lease agreement with no assistance, this companies way of dealing with customers problems is to put you on hold until you hang up and will not call you back, several times I have called to speak with a supervisor with the same result from a company that made the mistake of doing business with Product_Or_Service: credit card processing
I had a month to month lease on a credit card terminal canceled it and returned in feb this year they are takeing moneys out every month.with no transactions being done.$in feb $in march $in april.I have made several attempts to resolve this was told I canceled my machine but the contract is still valid and if I want to cancel there is a $fee involved that I never was told of the contract or a early termination fee.It takes average min to speak to someone and its from india I think because too hard to understand ask for someone that speaks better english put on hold min same problem then they hang up.try again was told to go to a website to apply for refund no such site.they have taken $out of my checking account since feb this year with no terminal and no money submitted.I cannot afford to have them ignoring me and continue to take money I am handicapted and limited funds please help ! Product_Or_Service: credit card terminal
First Data is holding closed to $6k plus of our funds and refunded to release the funds we have an online store skipfitness in which first data provider our gateway for online purchase because we had an increase in business and sales, the holding our funds with no reasoning and disabled our accounti haven't been able to speak with someone bc no one will help or call back
June 8th my check was stolen off my debit card that I recieve through money network.The fradulent transaction was made in [redacted] I live in [redacted] ind.my card was in my possession entirely.There is proof through my employment that I was at work at the time the fraudulent transaction was madeThe transaction was discovered through money networkThey sent me another card and told me to send them information detailing what happenedI did so and was given the run aroundWas denied any credit to my account in the amount of my paycheck and never recieved any documentation until months later.In between time as I was calling every week they told me to appeal the first denial that was supposely sent on june which I didnt recieve until August 18thI sent the appeal for the first denial in the beginning of July and haven't heard anything to dateMoney network has done nothing to protect me as a customerThey have given me wrong dates no information and no docum
I have tried multiple times to resolve my issues with Clover support I am locked out of my web dashboard, they have been charging my account an extra dollars per month on top of their other chargesThey are actually stealing my money without any recourseI have been on the phone being transferred several times then they disconnect the line Product_Or_Service: Clover Services Account_Number: [redacted]
In February I filed a claim on behalf of my father for return of funds for my deceased brother After two years the claim has not been settled In February I filed a return/refund claim on behalf of my father for his son/my brother who died February I was asked to provide documents that included a letter of instruction, small estate affidavit, death certificate and identificationThis information was requested and sent times each time I confirmed the information had been received by first data only to be asked by each person I spoke with to resend itThis went back and forth for over a yearOn January 25,I called to inquire about the claim, confirmed all requested documents had been received and was told a check would be received within the next business daysWe received a letter from first data dated 04/19/requesting we again provide a copy of Government issued identification from the requester I contacted First Data and was provided a fax number
I was completely mislead on merchant contract, had fees that came out every month when the terminal was never in my possession I was mislead into signing onto a terminal machineThe terminal machine belonged to the owner of the businessI was signed up as an add on to the machine and was told by Albert Jimenez on 6/16/that I could add myself on to the machine with no commitment and absolutely no termination fee considering the machine was never in my possessionThe owner of the company let me know that she was not using the machine anymore and was returning it and that I needed to call and cancel with first data merchant servicesWhen I called the company to cancel in February I was told that I was under a contract and my penalty would be $to cancel or an annual fee of $a yearI was so upset, how was I still going to be charged for a service I had to option of using? I let them know I could not afford the $cancelation fee so they told me to just ke
Five Clover Mobiles are being triggered to stop working and nothing can be done Asking to have Clover Mobiles replaced for full price with no other Clover Mobiles Clover Flex Clover Bluetooth Printers
Company continued charging over $for equipment that we returnedMultiple calls and years later they are still charging and telling me I need to pay more money to buy equipmentThe reason we cancelled was that the equipment didn't work well and the charge for new equipment was too muchIt feels like extortion and is one of the most frustrating experiences of my life Product_Or_Service: Credit card processing
I have used this company for roughly years for credit card processingI stopped using them in September and closed the account in September I have called to cancel 2-times and they refunded me $once and told me it was canceled There is over $in fraudulent charges Since canceling in September Product_Or_Service: [redacted] Account_Number: Merchant ID # - ***
Contacted Tranzvia Aug,looking for a credit card machine for my choose & cut Xmas tree businessTold salesman I needed the machine the week before Thanksgiving and we would be closing DecNever received anything even after many callsFound another company and it worked out fine though I didn't have it for the first week we were openProblem is Tranzvia deducted money from my bank account starting in November and still is even to this month FebI have called and faxed many times but with no resultsI even have statements from them showing no activity for these last four monthsBut they are still taking money from my accountThe bank won't or can't do any thing Deductions have been Nov$Dec$Jan$and Feb $and they are going to keep taking out this moneyI can't find a way to stop them
I have not used there machine they leased me in over years or there merchant company for services, I've tried canceling the lease and even sent back the machine but they say they didn't receive it and will not cancel the lease, they have been charging me for over 38months for $a month when I haven't used there services or there machine in over yearsI don't have your machine, its not worth $in a million yearsStop charging me for a service Im not even usingI've spoken to different people over week and they will not do anything to help you, they just give generic responses about how they will not cancel or help other than you pay them an enormous buy out fee
I worked for Walmart over the summer to pay for college books and the pay check method was Money networkOn July 31, there was a charge for on my account for a hotel in Kentucky and I live in TennesseeI called the hotel and they said it was booked through a 3rd party and could not help meSo my mom told me to call the card companyAfter calls for them to send me a dispute form I still haven't gotten onethey sent me a new card because they said the other one had been compromised and in order to get my refund I had to have a new cardI need my money for booksThis seems to be practice for them after reading the reviews onlineI don't know what else to doit has been a month with no solution Product_Or_Service: hotel room
In AugI frequent the Hardrockcasinotampa, I attemt to withdraw from my card, and the machine did not dispense the money, it does not recognize cards without a name, it was not able to dispense the money, it also printed a reciept stating it did not dispense yhe money This moneynet business took the money putting my account in a negative state, attempt to notify a Shannon no last name to the letter, to no avail, disregarding my calls This does effect my credit as well They should not be allowed to handle money fir clients Product_Or_Service: Request ATM for cash
Someone went on My xbox live account and my credit card is linked to my account and bought an 90$ game, I contacted money network and told about it on the 22 of January. It is now the 23rd of February and no one contacted or gave me a refund. I called for a week about it all they say is ? there isn't no update call back tomorrow ? once I get the refund I'm shredding this card Product_Or_Service: Call of duty ww2 Account_Number: Xbox live account
We initialed signed up for there services and they sent us the machine.We had to switch to another company for the POS system in our business.We never have had a card processed with the companyWhen we called them they said we could cancel the service but we could not get out of the lease.we sent the machine right back to themWe have been paying a monthly fee for over yearsWe have called and tried to stop the processing/ leasing feeThey keep giving us the run around and wont let us out.We have sold the business and closed all of the accountsthey are now sending bills and fee's, and threatening turning us in to the credit boroughI have very good credit and I do not want this effected.I am tired of the run around and being charged for a account I have never used and do not have the equipment! Account_Number: [redacted]
Clover Go credit card dipping issues with Samsung Mobile devices Bank of America merchant services also known as First Data Services LLC provided me with a Clover Go device for reading credit card purchases for my business I am now finding out that it cannot take credit card dips due to an issue they are aware of with Samsung Mobile devices I was not asked nor made aware by the merchant services representative of this As a result I can not take advantage of the added security associated with dipping as opposed to swiping This is at best a poor practice and at worst fraudulent
On November 9th my ADP total pay card through money network was compromised.The charges included where as follows at 10:pm a charge for $and $ $withdrawl fee for a Bank of America County [redacted] Then November 10th at 12:am $and at 12:am $from [redacted] for a grand total stolen out of my account of $This was what was left of my entire paycheckI made a few purchases approx between 4-pm on November at a Target store in Swansea Massachusetts and those were the last time I used my card for anythingI contacted the card immediately when I discovered my account was compromised in the morning as I logged in to my account the morning of November 10thI was informed with in business days this would be cleared up forms were being sent to me for a dispute ectI also was giving a email address [email protected] to send a hand written dispute to in which I did on November 10th as wellI
Money Network is not refunding my money in accordance to their policies and procedures On the 5th of June I tried to transfer money from one card to anotherBoth cards are provided by money networkWhen doing this it states any transfers after three will be available in hrsWhen I contacted them they told me I had to wait until the 8thOn the 8th they told me I entered my card number not the account numberThey told me my money would go back on the original card that Friday or MondayWhen I called Monday they told me I had to wait till WednesdayI asked for a supervisor because this is not what I was told, he told me I had to wait till Tuesday to file a disputeOn Tuesday morning I spoke with a supervisor because of all the different things I was toldHe told me my money would be available that dayI called later on because it was not thereI was then told they would mail me out a dispute paper that could take to business daysI asked why when I was just told my mon
We entered into an agreement for eca or check warranty in october with telecheck.On November 2,3,4,2016.My company batched transactions through our terminal for day ach payment.It is 11/09/and our account still has not been funded,despite repeated calls to customer service.Product_Or_Service: check guarantee [redacted]
I contracted with this company for credit card processing for years in ,I use their service for another years, after noticing high monthly fees I call customer service to speak with a supervisor and confirmed my contract ended in febToday march 5th I received a letter from first data about a lease agreement that I did not renew from a company that im trying to run fromI contacted the company to return equipment and was told I have months left on my lease, I requested a copy of the lease agreement with no assistance, this companies way of dealing with customers problems is to put you on hold until you hang up and will not call you back, several times I have called to speak with a supervisor with the same result from a company that made the mistake of doing business with Product_Or_Service: credit card processing
I had a month to month lease on a credit card terminal canceled it and returned in feb this year they are takeing moneys out every month.with no transactions being done.$in feb $in march $in april.I have made several attempts to resolve this was told I canceled my machine but the contract is still valid and if I want to cancel there is a $fee involved that I never was told of the contract or a early termination fee.It takes average min to speak to someone and its from india I think because too hard to understand ask for someone that speaks better english put on hold min same problem then they hang up.try again was told to go to a website to apply for refund no such site.they have taken $out of my checking account since feb this year with no terminal and no money submitted.I cannot afford to have them ignoring me and continue to take money I am handicapted and limited funds please help ! Product_Or_Service: credit card terminal
First Data is holding closed to $6k plus of our funds and refunded to release the funds we have an online store skipfitness in which first data provider our gateway for online purchase because we had an increase in business and sales, the holding our funds with no reasoning and disabled our accounti haven't been able to speak with someone bc no one will help or call back