Zillow Group, Inc.

In May of 2017, I provided Zillow information we are selling our home by owner and requested this info be reflected in their database It has been over weeks and to date Zillow has not shown our hme for sale on their database nor have they responded to th numeous messages as shown below First number is assigned ID Zillow number It appears Zillow is CONTROLLING what they decide to show on their website, factual or not
*** Zillow is not showing my *** *** *** ** *** *** Not responding
*** FSBO STILL NOT POSTED

I have emailed Zillow three times complaining about information posted on the website regarding our property we own it states we are foreclosed I am the owner of the property as well as my husband *** *** Zillow has not responded to this these are untrue facts and I asked repeatedly how they can falsify information and post that publicly we even called our local municipality to make sure there was no mistake on records we are correct we are very much living in our home and there is no pre-foreclosure foreclosure or foreclosed how can a business get away with not answering you and falsifying information and posting it publicly

Thank you for contacting usThe advertising contract for this agent was already canceled on

I did utilize the Zillow "Find Value for Your Home" calculation tool on the night of June 20, at Zillow.com just to obtain an idea of what my property is worthThe site was recommended by a family memberThe site was free and did not "specifically" inform the user that once a calculation was made, one's property and home would be listed on the Zillow site and given a Parcel# and Zillow Home ID and individual Zillow Internet Site Address regarding one's home site and propertyOur home and property numbers and site information off of the Zillow site are as follows: Parcel#: *** Zillow Home ID: *** Zillow Internet Site: *** After noticing this, I attempted to have the site removed because the home and property is not for saleAfter some much spent time, I was directed to a Zillow help site that was supposed to guide me on how to remove the listingTher

Complaint: ***I am rejecting this response because: What picture is an advertisement? The pictures show the overall property and there are no services being listed or sold Just simply a property tryng to be sold.Sincerely,*** ***

I signed up for Zillow's "lead" service last July for six monthsI paid over $1200/mo for a zip codeOut of the "leads" sent to me to follwith, were rental properties, were trailers, were not even on the market to sell, and only were bona fide addresses that were actually on the marketI called, e-mailed and spoke with SEVERAL reps there to voice my concern about the lack of quality of leads for what I was payingI even tried to cancel but they kept saying they would take down the rentals from their site and send better leadsThe rentals are not taken from their site, in fact, I'm still receiving the same ones over and over again (can provide specific addresses, but Zillow has this history already) I am disputing the all charges and plan to bring litigation against this company, for advertising if I am not provided restitutionThis company has a 100% negative rating, (to date) complaints, no positive reviews, listed multiple times in Revdex.com's scam tracker

My complaint related to the horrible lack of assistance by ZillowI listed my house as a For Sale By Owner several months agoA few weeks after creating the listing, I closed my Zillow accountThis did not close the listing as I had intendedI then contacted Zillow multiple times through email and phone over the course of several months to request their help in closing the listingEven though the listing was set to expire on May 9th, it is still showing as For Sale by OwnerI want this listing removed as soon as possible, but no one at Zillow is assisting meAny emails I do send are sent back with a boilerplate message that does nothingPhone calls have never been returned
I have been dealing with this nightmare for months now, and I would like that listing removed as soon as possible

In reviewing our records, this individual received a follresponse from the Zillow.com team todayWe let this individual know we've heard back from HotPads.com Customer Service and this profile was closed on their siteCorrespondence attachedThere is no further action we can take at this time

I used to be a real estate agent and both Zillow and Trulia are listing my personal information on their website without my permissionI have tried contacting their customer service departments but all of their numbers lead to a voicemail box that no one actually listens toI would like both profiles permanently deleted from their database as I am concerned with my privacy because of their advertising of my photo and phone number

Complaint: ***I am rejecting this response because:
The description for the home still reads
incorrectly:
Short SaleLarge fenced yard with large poolNewer roofHouse has been re-plumbedBeautifully remodeled bathroomsPlease note that some flooring has been ripped up and seller is in the process of replacing carpet in family room and hall
It's not a short sale- I bought itIt's not having carpet torn up- it has all hardwood flooring
Sincerely,*** ***

Zillow claims it takes it's data feeds from the MLS Listing which is a lieOur listing clearly states Townhouse but Zillow changes it to CondoThe word Condo does not appear anywhere is our MLS ListingI have tried to get Zillow to correct this but they refuse and claim it's not their issueZillow displays INFORMATION

We have contacted Zillow times via phone message (they dont answer phone) and emailThey are continually labeling our listings as being in a different city than what they areThis is Advertising and in violation of local real estate lawsThey refuse to respond and correct issue

Zillow.com has posted a inaccurate review under my agent profile that was not verified by the person who filed the complaint*** ***, is the person who filed the complaintThis person who filed the complaint is currently being charged under court for physically abusing his wife who has agreed to be available to verify the review her husband left on Zillow was fake and inaccurateHe did that on purpose to continue his behavior of abusing people physically and emotionally I have attempted to inform Zillow to verify the information with both parties regarding that listing to which I withdrew due to verbal threats from *** *** after he agreed that I list his property.The address of the property is *** * *** *** ***
To justify my argument please reach out to *** *** who is *** ***'s wife who also owns that property at *** *** and the previous agent who experienced the same abuse that I went throughThe previous listing agent who also withdrew their

Zillow has continuously displayed incorrect and inaccurate information about my homeI have made numerous attempts to contact them with no return responseThe inaccurate information is hurting my attempts to sell my homeThis inaccurate information is being replicated through other websitesThese inaccuracies could cause Advertisement and fraudulent lawsuits against me the prpperty is advertised as acres instead of the it should bethis is just one of the errors published

Zillow had advertised our home on their website without our permission...we have never listed our home with Zillow or any other Real Estate Agency and to add insult to injury they have stated that our home is in foreclosure with is not trueThis has been brought to our attention by numerous people...It is a violation of our privacy and also a defamation of character...We want Zillow to remove our home completely from their websiteI hope you can help us since there is no way to get in touch with anyone at Zillow...I've tried calling the number several times but was never able to connect with a person...Thanking you in advanced...*** ***

To whom it may concern,
I have researched *** ***'s profile and listing syndication feed from ***, and it appears that we are receiving all the agents listings directly from the MLSThe agent doesn't need to manually upload their listings since their MLS feed will Trump their
manual posts, causing them to receive a listing denied emailI have checked the agents account log and it appears they received an email from our agent care team explaining the situationHave a great day

I signed up on Zillow years ago when I got my real estate licenseI had little to no communication from them for years until a few months agoI have been receiving marketing emails from them regularly now for the past few monthsI have followed the link and "unsubscribed from all zillow emails" at least a dozen timesI have even emailed them directly several times asking them to remove me from all email communications as I am no longer in real estateDespite my many attempts to unsubscribe from their emails over the past few months, I am still receiving regular emailsI would like this to stop immediately, and for the life of me cannot understand what the issue isThey do not seem to have any working system in place to unsubscribe from their emails

Complaint: ***I am rejecting this response because:Jamie T*** called this morning and I have tried calling her back and left a message for her to return my callI am waiting for response for a resolution to this messI have yet to receive anything from ZillowSincerely,*** ***

Dear Sir or Madfame
The purpose of my letter is to place a complaint against Zillow Group Incand TruliaI own three family home located at *** *** *** *** ** ***Zillow Group and Trulia advertise my property as bedrooms apartment and bathroomI didn't advertise my property Zillow Group, nor with Julia
They use my property to promote their businesses by doing blind advertising and to mislead people with fake properties information's
*** *** *** is not a bedrooms apt and one bathroom apt for rentI urge Zillow Group and Trulia to take my property off from their websiteOtherwise I will suit them for improper property value information

In Augof 2015, Zillow started taking money out of my bank account without my knowledge, consent and continued to do so until I was forced to cancel my charge cardThey stole $on Aug13, and stole $on Sept16, They actually stole more times but when I disputed it with my bank, my bank was able to recoup two of the theftsI did not have a contract with ZillowI did not authorize them taking money out of my accountI did not know they were doing this