AutoLoss.com

At first this company seems greatAfter you’ve been suckered by insurance companies and you no longer wish to deal with themThey write you up a detailed report only to find out the report was not specific to your vehicle (all information readily available online) then your claim is denied for those exact reasons and they tell you to get a dealer to write up a trade in quoteOnly you don’t have the vehicle because it is back in the shop for repairs from the accidentIt takes almost weeks just to hear back from them about your next steps when they claim sending proof the claim is denied they will provide a refundAll I want is for them to give me back my money as the report provided was subpar and not vehicle specific as advertisedI’ve provided them with documentation from the insurance company that the claim will not be paidNow I would just like a refund

My husband and I bought a new car and while shopping my car was hit.I had never heard of a Diminished Value claim until our car was fixed!
Our repair shop said we needed to file a claim with the oponits InsCo
I called them and they honestly made me feel like there was no such thing
I then called AutoLoss and they were awesome, from the receptionist to the owner!!
They helped us get so much more money back
Thanks Again AutoLoss.??

It was a pleasure using your Service I got $3,over the insurance offered valueGreat job Monica Thank you

The client has cashed the check for the refund last week. Instead of following our refund policy we rushed the refund check to her to help her. Please let me know if I can forward a copy of the cashed check to any prospective customer. We did everything we could to help this customer. We tried to help her and since the claim was denied we refunded the fee no problem at all. In the last years Autoloss has processed over 30,claims. We have a full time staff to help customers from start to finishThanks, Monica

 I was in a multi vehicle accident in Oct where my new Honda Crv was rear ended by a semi-truckI contacted Autoloss for a diminished value quoteThey considered my new vehicle status and provided me with a diminished value estimate of $8,
The semi’s insurance agency (let’s say XYZ due to confidentiality agreement) at first did not take responsibility for the entire auto damage and my case went into arbitrationAfter about months the panel ruled that the XYZ is responsible for the entire damage to my vehicleXYZ reimbursed Geico(my insurance) for all the repairs and I got back my deductible from GeicoAfter the ruling I called up XYZ’s adjuster regarding the diminished value and provided a detail estimate from AutolossXYZ initially came up with an offer for $3,and I contacted the support team at Autoloss who then gave me a demand letter with detailed questions to ask XYZAfter about a week I called up XYZ and told them that I was already tired of the games and if we don’t settle ASAP I will just go and file a claim in small claims court without any negotiationI also convinced them that I will charge for my time to prepare the court material and my time is very expensive :) The insurance adjuster came to terms and asked me to settle at $6,which I felt was reasonable and we settledBelow are some things one needs to keep in mind:
aIf you are at fault, getting paid is going to be impossible so don’t blame Autoloss for not doing anything if you are not winning a settlement
bUnderstand that Autoloss will support you with what to say but you are on your ownThat means that it is your responsibility to understand and research everything before talking with insurance adjustersIf you have any questions, you can always call up the support team and askYou would need to talk carefully with insurance adjusters and know all the tactics wellAsk them for written confirmation and if they tell you something don’t agree on spotAlways say you will get back once you are able to get a written note on what was discussed
cNegotiating is hard so you need to be convincing and credibleDon’t show that you are weak and always be respectful to the adjusterEven though my adjuster gave me weird answers I would always ask her to repeat what she saidFor example – I asked her why her quote was far from what Autoloss provided, she told me that if my car was totaled I would have got moreI was very frustrated with the answer but very patiently said , can you please repeat that sentence and I will see if it will be useful if at all this case proceeded to the small claims courtShe immediately apologized and said that she dint mean to say that
dIf the adjuster feels that you are not strong or you demonstrate lack of knowledge they have your hair in their hands
eMonica is the owner of the company doing many claims a day so understand that if you have a problem don’t call her directly , there is a whole support team and Erik on the support team was very much knowledgeable and provided timely support
fDon’t be too greedy, know that you will have to negotiate and you are not going to get 100% of what Autoloss told youBe reasonable and professional with the adjusters and provide them with questions and evidence behind your askFor example – I took additional evidence from CAR Max saying that my car value was diminished(luckily my car did not have as much diminished)
gDiminished value is not something which is defined and it is hard to put a $ value against it (similar to pain and suffering) so understand that
hKnow that the third party insurance is not responsible to pay for the $dollars you paid AutolossIt depends on your skill to negotiate for thisSo don’t come back and tell autoloss that they are responsible to pay you back that
iAutoloss is not your legal team and if they were to provide you with legal support they would need to charge you with more than $
Finally I would like to say that I loved working with Autoloss and they have been greatI would definitely refer them to my friends and don’t believe haters out thereEvery case is different and if you are having some fault in the accident you will not get anything

Fantastic company My car was crashed and the insurance company only wanted to give me about 60% of it's valueBased on a recommendation I hired autoloss Autoloss did everything I ended up getting $3,more than the insurance company wanted to give meIn short, I made a great choice to hire themI would recommend autoloss to anyone and have referred many people to themThe fee was $and safeco gave me back the feeIf you hire autoloss you will thrilled *** ***

Autoloss was fantastic The team was great and helped me thru a tough process *** continued to only offer me $for my diminished value claim After a few months my friend told me to give Autoloss a call Monica was very knowledge and explained the process thoroughly I approved the report to be sent into *** and after a few demand letters Carl K*** at *** wrote me a full check for the assigned amount of $5,Carl only wanted to pay me half the appraisal fee back but I can eat $ Good Job Lima

The insurance company offered $1,to settle my Diminshed Value claim With the help of Autoloss, I just received a check in the amount of $7,for my DV Unfortunately, my mother son's car was hit and damaged in an accident so I just hired Autoloss again! Hoping for another good result !

I am really glad to had be a client of Autoloss.com
They were right on the money in their claim to collect most of the money that their clients deserve
Thanks for a good job

OK HERE IT IS, VERY PLEASE WITH THE OUT COME WORKING WITH MONICA AT AUTOLOSSIF YOU EXPECT TO GET A NEW CAR OUT OF A USED CAR NOT GOING TO HAPPENYOU CAN EXPECT TO GET A TRIRD PARTY SALE PRICE ONLY IF YOU’RE INSURANCE LOW BALLING YOU AUTOLOSS WILL BE ABLE TO HELPYOU NEED TO DO RESEACH YOUR SELF ON SITE LIKE KELLY BLUE BOOK TO GET AN IDEAL WHAT YOU SHOULD BE EXPECTING TO GET FOR YOUR CAR SHOULD BE THE THIRD PARTY PRICETHE INSURANE LIKE TO GIVE YOU ONLY TRADE IN VALUEIF YOU DONE UPGRADES TO YOUR CAR YOU WITH NEED RECEIPT AND WITH NOT GET DOLLAR FOR DOLLARIF YOU GETTING A GOOD THIRD PARTY PRICE FOR TOTAL LOSS VEHICLE FROM YOUR INSURANCE YOU MAY NOT NEED AUTOLOSS, BUT IF IT BEING REPAIR STILL MIGHT WANT TO CALL TO SEE IF THEY CAN GET MORE FOR YOU DIMINISHED VALUE
MONICA WAS UP FRONT WITH ME ABOUT WHAT SHE COULD GET FOR MESHE TOLD ME AT LEAST MOREI ENDING UP AT 2,WELL WORTH THE MONEYI ALSO COMPLAIN TO MY INSURANCE MANAGER AND THEY GAVE TOWARD HIRING THIRD PARTYSO OUT POCKET ONLY

Complete scamInsurance companies do not even look at theseDo yourself a favor and before you pay the fee for this, ask the insurance company to send you their own diminution value paperworkIt is very easy to complete and they will only pay you off of this anywaysDONT USE AUTOLOSS

This review is a long time comingMonica and the staff are very professional and great at what they doGeico came in very low on the value of my veheilce I was not able to get my down payment back which was thousands of dollarsIf you are looking for someone to assert the appraisal clause and get you you the money for your vehicle call Autoloss Thank you Monica I am sorry it took so long for me to complete it

I selected AutoLoss.com for a Diminished Value claim, after I had a bad experience with *** Insurance for my Audi repair claim It was a great experience and excellent coordination from them - Monica and Amanda - in solving my DV claim in a positive wayEngaging with the appropriate expertise, such as AutoLoss.Com represents the best possible chance of keeping the insurance companies honest, and you receiving a check that is ultimately fair for youAutoLoss.com acted professionally throughout the claim process, were knowledgeable and secured a market-based result that met our expectations Definitely, I recommend AutoLoss company for your Diminished Value claimIt doesn't work if you try to do it by yourself

Amazing company! Monica’s professionalism and customer service is AMy claim was settled in a weeks for every cent she wrote in the reportThank you!

I understand that filing for a diminished value on a wrecked vehicle can take a while, but I also understand that if Auto Loss is unsuccessful that I would get my $back I have been corresponding with the customer service at Auto Loss with the emails between myself and the insurance and they have not only stopped responding to me, but they don't return my calls, namely Monica F* who is supposed to be taking care of my diminished value service Not only were they unable to get the money that I was supposed to get from the auto insurance company, but they have ignored me so long that Texas Farm Review closed my complaint Nothing is worse than for a big company like Auto Loss to take advantage of an African American who is currently serving this country

I took their service and they sent me a good appraisal report, which insurance company did not honormultiple demand letter were sent but insurance company does not care what autoloss.com is saying about my car's diminished value
I requested them to at-least give me a partial refund, since then follow up email sentbut they do not respondtheir claim of Money Back guarantee is not correct, the policy were disclosed to me and I am 100% sure if I had seen that policy before I would have never took AutoLoss.com service

I used AotuLoss to support my diminished value claim against an insurance coTheir appraisal played an important role in my lawsuit against the insurance companyI believe it helped me to reach a settlementMy local dealers would not give me a written appraisal because they were afraid of be subpoenaedWithout the AutoLoss appraisal I would have had nothing to prove the loss of value to my vehicle

Complaint: ***I am rejecting this response because
I would like a check number and a tracking numberThe business told me days ago that they would be issuing a check and I haven't seen it yetLike I stated previously, its another stall tactic from a shady business owner
Sincerely,*** *** ***

Autoloss.com has not done what they have promised for the money paidThey do not deliver in a timely manor the reports are faulty when you finally do get oneUsually takes a month to receive one when they promise them in to hrsbut took email reminders between Augand Sept20th to receiveThey guarantee a diminished value or your money back and they are not delivering in a timely manor their unprofessional and untimely manor leaves me more frustrated from the wreck than any other aspect of itthe person that hit me was honest and owned up to ithis insurance company has repaired my truck, and danced around Autoloss.com for the last months which isn't hard as it only takes the insurance company to 48hrs to deny the diminished value claim and it takes Autoloss.com about month to answer(It's been months this last time)Their has not been a diminished value claim received and it now appears to me that Autoloss.com business plan it to promise responses until you

The business offers vehicle diminished value appraisal with money back guaranteeIf I don't have at least the appraisal fee plus the offer of $2,000, I will be able to get my appraisal fee back, which is $After negotiation with insurance company, they have offered me a vehicle diminished value compensation of only $1,000, which is less than $2,000, let alone $2,plus the appraisal feeI am eligible to get my money back but the merchant refused to give my money back after weeks' debate
And also the merchant hasn't renewed their registration since April 2018, I am not sure whether they are able to provide me this kind of service given they don't have a valid registration