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Reviews Auto Appraiser AutoLoss.com

AutoLoss.com Reviews (638)

Back in February I hired Autoloss to appraise my to submit it to the other party`s insurance companyAfter hiring them, I recieved the demand letter and submitted to the insurance company and they denied my request and I submitted the rejected letter to autoloss in may and they acknowledge they recieved it and after that I havent got any emails about the caseat this point I want a full refund of the amount I paid

I contacted Monica at Autoloss to help me with a diminished value claim on my vehicle She guaranteed that I would receive at least dollars in diminished value claim or my money back I submitted the information they provided me to the insurance company who reviewed the case twice and turned down my claim She is not offering my refund back unless I keep pursuing the diminished value claim through the insurance company *** *** which has said they will not review another claim for the same incident again She also is requesting that I go to a dealership and have my vehicle appraised and not tell them that the vehicle has a wreck on it so I can get a value on it Which I am not comfortable being asked to deceive a business I followed all instructions from the company for applying for my diminished value claim and the company has not lived up to helping me receive any diminished value or living up to their refund claim All I want is my refund that they garuantee if I do

Total Scam And the Money back guarantee is a lieI never received what I paid for and was refused my money back guaranteeMonica F* Lied to me about getting a diminished value claim for my truck and then never followed through with the claimI feel as thought my money was stolenThey have left my complaint with the Revdex.com unanswered for over a month nowJust like they did with my diminished value claimLast response was on Nov

Refund approved, Not received
2/27/I Requested a Refund
2/28/Erik L** / Support Team Manager confirmed via email that he would pull my file for review and Submit to Owner, Monica F* for approval
4/20/I Requested an update via email
4/21/Monica replied directly that a refund would be issued within the day period / refund approved 4/
6/2/I sent a follto Monica confirming the date of refundShe replied it would be within the day period
7/27/I emailed Monica again to confirm the date the check was mailed as we are now outside of the day period (from Monica's approved refund date)
7/30/Monica replied asking for me to confirm my mailing address, they would mail a check ASAP
8/17/I emailed Monica to confirm the check was mailed
No Response To Date / No Refund To Date

Autoloss is a great place for DIMINISHED VALUEMonica and her team was great, professional, and had the resources that I neededI got what I wanted from the insurance company, thanks for the help of AutolossI highly recommend this company to all

Great company I cashed a check for $after paying themI spoke with a few appraisers and Monica knows her stuffThanks *** ***

Auto Loss made a very frustrating and stressfull time manageableIt is sad that our insurance companies are aloud to operate the way they doI was offered $29,for a vehicle that I had purchased just months earlier for $58,I argued with my insurance company for weeks until they said I could initiate the appraisal clause in my policyI did some online research and came across Auto LossThey were very helpful right from the beginningMonica was able to find several comparatives to use in valuing my vehicleThe rest of the process went very quicklyAt the end of the process my insurance company made me an offer of $47,Auto Loss also informed me that I could request a partial refund for the unused extended warranty which netted me an additional $bringing my total to $50,or nearly $22,differenceThis should be illegal what insurance companies try to get away withI'm very happy with the service and the results from Auto Loss but very disappointed that it was needed

I contacted Monica F* of Autoloss by phone in regards to an insurance claim for Diminished Value against USAA She assured me that a charge of (I think) $on my credit card would be returned if she was unable to succeed in getting USAA to pay me Diminished Value for damage to my car
This started in May of this year After several months of working closely with her, and following her instructions to the obtain a Deminished Value settlement, she wrote me that they had, in her words, “exhausted all avenues of attack” on 8/30/ I have requested a refund and while she has told me a variety of dates that a check would be mailed to me, the dates keep getting shifted out to the right, and I have no check
I believe she is using delaying tactics to abound refunding my payment

I searched a few dv companies but I did not find a company that matched Autoloss’s professional behaviorMy first contact was AmandaAmanda was very clear with what autoloss could do for me Monica, the owner created a killer report and the support staff was great with the high level of knowledge*** was impressed with the report Keep up the good work*** *** *** **

TO START, I WAS SMASHED IN AN AUTO ACCIDENT AND I HAD A NEAR-MINT CAR THE PROPERTY DAMAGE TO THE CAR WAS SO EXTENSIVE, THE CAR WAS LABELED BY THE OTHER PERSON'S INSURANCE AS "TOO EXPENSIVE TO FIX" THE CAR'S TRUE VALUE AT THE TIME OF THE ACCIDENT WAS IN THE 9,TO 12,DOLLAR RANGE AND A BELLEVUE, WASHBODY SHOP WANTED (IF THEY WERE GOING TO FIX IT) IN EXCESS OF $10,DOLLARS FOR REPAIRS HOWEVER, THEY RECOMMENDED THE CAR BE TOTALED BECAUSE EVEN IF FIXED, "IT WOULD BE UNSAFE TO DRIVE" THE OTHER PERSONS INSURANCE COMPANY (ONE OF THE MAJORS) MEANWHILE, PUT ME IN A RENTAL FOR WEEKS AND THEN IN THE LAST DAYS OF THE RENTAL, SUBMITTED TO ME A CHECK FOR $TO SIGN, WITH A BOOK ABOUT COMPARABLE VEHICLES JUSTIFYING THEIR CHECK AMOUNT IN VIEWING THE BOOKLET, I DISCOVERED VALUES WERE NOT PROPERLY CALCULATED SO I REFUSED THE $FOR EXAMPLE, THE CAR'S AUTO GLASS WAS ASSIGNED A "0" VALUE WHEN THE GLASS PANELS WERE MINT YET NO VALUE WAS ASSIGNED THEN POINTING OUT MORE IMPROPER CALCULATIONS, THE OTHER PERSONS INSURANCE CORAISED THEIR CHECK AMOUNT TO 6, THIS ALSO WAS NOT ACCEPTABLE I THEN EXAMINED FURTHER THE NEWER BOOK SENT TO ME AT THIS TIME, AND, ON PAGE OF THE "SUPPOSED" COMPARABLE VEHICLES PAGE, WAS A CAR LISTED FROM DEALER WITH YELP COMPLAINTS AGAINST IT: FOR HIS DEALERSHIP WAS SELLING CARS THAT DIDN'T WORK AFTER PEOPLE PURCHASED THEM! I ALSO NOTICED OTHER CARS LISTED IN THE BOOKLET HAD THE WRONG ENGINES, WHEELS, TRANSMISSIONS ETC MORE OVER, I WAS THEN TOLD IF THE $6,WAS NOT ACCEPTED THE CASE WOULD BE CLOSED THAT'S WHEN I CALLED MONICA FISHER AT AUTO-LOSS INSTANTLY I COULD SEE WHY MONICA WAS PRESIDENT OF THIS COMPANY WITHIN MOMENTS SHE HAD FOR ME THE PROPER VALUE OF MY CAR, AND WENT OVER WITH ME ALL THE DETAILS OF THE CAR TO MAKE SURE WE HAD THE TRUE VALUE MONICA THEN SUBMITTED A "TRUE-VALUE" REPORT TO ME, AND MORE SO, SHE STEPPED IN TO SETTLE THIS CASE PROFESSIONALLY AND PRO-ACTIVELYAND WITHIN SEEMINGLY A WEEK, A SETTLEMENT WAS REACHED FOR APPROX $9,BECAUSE OF MONICA'S HARD WORK AT AUTO-LOSS, AND THE REST OF HER TEAM AT AUTO-LOSS AS MONICA IS A SPECIAL PERSON, I WOULD LIKE TO TAKE THIS MOMENT TO THANK HER AND THE REST OF HER TEAM FOR THEIR "EXCELLENCE" IN A JOB WELL DONE! SINCERELY,***

At first this company seems greatAfter you’ve been suckered by insurance companies and you no longer wish to deal with themThey write you up a detailed report only to find out the report was not specific to your vehicle (all information readily available online) then your claim is denied for those exact reasons and they tell you to get a dealer to write up a trade in quoteOnly you don’t have the vehicle because it is back in the shop for repairs from the accidentIt takes almost weeks just to hear back from them about your next steps when they claim sending proof the claim is denied they will provide a refundAll I want is for them to give me back my money as the report provided was subpar and not vehicle specific as advertisedI’ve provided them with documentation from the insurance company that the claim will not be paidNow I would just like a refund

My claim was a small claim I had a diminished value auto claim I spoke with attorneys and public adjusters and they did not want to auto claim The fee was $with autolossMy claim was settled for the amount in the report I would recommend autoloss to any prospective customer Yong liu

Autoloss staff helped me tremendouslyAll I had to do was ask what I needed and Monica and her team took care of everythingMy settlement ended way better than the initial offer from the insurance company

I used AutoLoss for a claim against Allstate in TexasThey did an amazing jobThey always returned phone calls and emailsThey were absolutely professional, well prepared and detailed in everything they did for meI got an additional $3,on my claim thanks to their hard work

I was truly impressed with this companyDoug, and the whole staff went above and beyond to help me with my diminished value claim*** was going to give me $7,for my diminished value claim and Autoloss took the claim further to help me receive over $9,for my diminished value claimDoug, with Autoloss sent ***  demand letters and was very easy to work with I am impressed that this company was as good as it advertisesI even got my $appraisal fee back

Thank you for getting ahold of us. Please forward us the refund approval by our company to ***. Once we get that we will make sure the refund is mailed out ASAP. Also, how much did you pay? I asked our employees and looked at our phone
logs and emails and do not see any call or emails from this client in monthsThanks, Monica F*

I have used autoloss many times Monica always spends time with me looking at all the cases Sometimes we decide to go with the claim and sometimes Monica says to go with the insurance company’s offer I always get thousands of dollars more after working with autolossAfter everything I probably have cashed checks of over $10,because of autoloss Thanks, Alex ***

Auto loss has terriable customer service never answers the phone of responds to email
They have not gotten me a dime and not called to check the status of my issues
I've asked for a refund but they told me I had file a complaint with the NYS insurance commissionWhich I had to do not them
dollars is what I spentI just want it back from them

Absolutely entirely a SCAMQuick to take your moneyTheir poor skills show no resultsNot worth you moneyCommunication is non existent at bestCustomer service poorHuge SCAM
They created a new Facebook page because of their star rating and all the 100% truthful honest bad reviews on their other pageMonica is a scam artist along with her I knowledgeable “staff”
Called the Revdex.com and supposedly this is a common problem with her
BEWARE!!!!!!!!

My experience with Autoloss has been a positive one - even when I called from FL at 9am which was 6am in OR and Monica actually answered the phone! Once the initial contact was made and I received an extremely comprehensive appraisal, further communications were with Amanda at their Help Desk Yes, there were times were it took a day or two for an email reply, but always a professional and helpful one I truly did not know where to start - the insurance company stated that for a diminished value claim I needed to find 3-vehicles that were the same make & model as mine, with the same approximate mileage and same amount of damage Andhad been sold or tradand received a lesser value because of the damage, although repairedResearching that scenario seemed dauntless but they did not give me any other options Taking a chance on spending $verses just walking away seemed worth trying After two of their suggested letters, which I sent on to the insurance company, I was offered under $yet the repairs exceeded $7,- disappointing at best Amanda encouraged me not to give up In the end, I did contact the insurance commission's office (at Autoloss suggestion) and was then offered times the $fee The process took almost months until I received a check A good investment with a great return - well worth the money

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Address: Happy Valley, Oregon, United States, 97086-6954

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