AutoLoss.com

I was the victim of a car wreck at the negligence of the other person which was handled by his carrier AAA I was also in another non-fault wreck in November which was handled by her carrier State Farm
I had questions so I called Autoloss and they told me their fee was $and made it sound as if they would do all the work and all I had to do was forward the denial letters to them as I received them Triple AAA did not respond to my request for diminished value settlement because they wanted State Farm to pay firstAll the while Monica F* with Autoloss sent me several follow up emails telling me I had a good claim and she could help me I told her I would try to come up with the $which she told me was refundable I eventually used my credit card and paid Autoloss $ Autoloss sent out the first letters to both carriers, State Farm and Triple A The instructions were for me to followup and send Autoloss the denial letters or counter offers.State Farm denie

I was promised a refund by the company's money back guarantee which states if you do not receive at least the charge of 250$ ftom the insurance company for the deminished value claimThen you will receive the 250$ charge as a refund in accordance with the company's money back guaranteeI have contacted the CEO Monica f* times and she finally responded saying that I received more than my deminished value claim from the insurance company and I would not be receiving a refund of my money.I did not receive any reimbursement from the insurance company.0$ it clearly states in their money back guarantee that I am well within the perimeters of receiving a full refund of my money back

I have used autoloss many times Monica always spends time with me looking at all the cases Sometimes we decide to go with the claim and sometimes Monica says to go with the insurance company’s offer I always get thousands of dollars more after working with autolossAfter everything I probably have cashed checks of over $10,because of autoloss Thanks, Alex ***

My vehicle had extensive hail damageI am new to Colorado and did not realize the weather was nuts*** totaled out my vehicle and wanted to pay me thousands of dollars less then I owedAfter days *** paid everything plus thousands of dollars more then I was asking for Any consumer should always ask about the appraisal clause in their policy* * ***

Thank you for getting ahold of us. Please forward us the refund approval by our company to ***. Once we get that we will make sure the refund is mailed out ASAP. Also, how much did you pay? I asked our employees and looked at our phone
logs and emails and do not see any call or emails from this client in monthsThanks, Monica F*

Auto loss has terriable customer service never answers the phone of responds to email
They have not gotten me a dime and not called to check the status of my issues
I've asked for a refund but they told me I had file a complaint with the NYS insurance commissionWhich I had to do not them
dollars is what I spentI just want it back from them

Per the contract, if AUTOLOSS is unable to secure any money for my claim with *** *** then I am to receive my $refundI have provided them the denial letter, mailing address and was told I would receive my money, however no refund has been received to date

I contacted Monica F* of Autoloss by phone in regards to an insurance claim for Diminished Value against USAA She assured me that a charge of (I think) $on my credit card would be returned if she was unable to succeed in getting USAA to pay me Diminished Value for damage to my car
This started in May of this year After several months of working closely with her, and following her instructions to the obtain a Deminished Value settlement, she wrote me that they had, in her words, “exhausted all avenues of attack” on 8/30/ I have requested a refund and while she has told me a variety of dates that a check would be mailed to me, the dates keep getting shifted out to the right, and I have no check
I believe she is using delaying tactics to abound refunding my payment

I had a truly great experience with auto loss I never knew anything about diminished value I gave autoloss a call they walked me through the whole process and they did everything they said they were going to do and got me my diminished value It was a little scary coming into the situation not knowing anything, Monica and her team took great care of usAutoloss got the at fault Insurance Company to pay us a little over $5K I highly recommend autoloss
*** Knoxville TN

Autoloss exceeded my expectationsI was worried the claim was too high and would get turned down I was wrong You have to try Autoloss you can't miss because you can always get your money back *** ***

Per the contract, if they are unable to secure any money for my claim with *** Insurance then I am to receive my $returned I have provided them the denial letter and was told I would receive my money, however no refund has been received to date

Monica and her Autoloss team are amazing The case took a few months but Autoloss hung in with me the whole time Autoloss must have sent me demand letter with case law specifically for my state I would ask for a demand letter and in days the letter would show up in my inbox My friend, *** *** told me to call Autoloss *** had referred a few of his friends to Autoloss with great success I am very happy with the outcomeI cashed the check today for the full amount of $5, Sincerely, *** ***

Autoloss is amazing My vehicle was in a wreck and State Farm told me that Oregon was not a diminished value state I googled Diminished Value and was amazed and the laws for diminished valueAutoloss wrote a comprehensive appraisalI was very impressed with everything My case settled in a few weeks and I was given the full amount in the appraisal I am very grateful to Autoloss for the help and honesty Every time I called Autoloss it was an excellent experienceI thank God for Autoloss Sincerely, *** *** 

I had a truly great experience with auto loss I never knew anything about diminished value I gave autoloss a call they walked me through the whole process and they did everything they said they were going to do and got me my diminished value It was a little scary coming into the situation not knowing anything, Monica and her team took great care of usAutoloss got the at fault Insurance Company to pay us a little over $5K I highly recommend autoloss
*** Knoxville TN

My autoloss.com experience went smoothly and perfectly I would highly recommend them for anyone needing an appraiser for a total loss situation The people at autoloss.com were prompt, professional and courteous Most importantly, I received a great appraisal award, which was almost 30% higher than the insurer's total loss valuation The objective was to make a good recovery and autoloss.com helped me meet that objective

Im just writing this complaint as a security blanket that I will receive my refund of in the mailI don't want to be played out of my money

I was distinctly under the impression that when I submitted my complaint and resolution that the Diminished Value assessment by Auto Loss was for either a purchased or leased vehicle
After three (MONTHS) August - October 2016) I was lastly informed by Auto Loss that insurance companies do not settled for DV assessments for LEASED vehicles - if that would have been clearly explained to me up front I would not have wasted my valuable time back and forth with Liberty Mutual Insurance company or the California Insurance Commission..Beware of this time wasting pitfall!!!!

I'm very pleased with the service I have received working AutolossThe staff is very experience and reliableThey work with you from start to finish of your claim

Complaint: ***I am rejecting this response because:
I still have not received my
refund check from Auto lossThey said back on September that they would issue a refundI followed up in October giving them my mailing address after they stated they did not have it even suggesting that they certify the letter and have not seen anythingHere is my mailing address for your records:
*** *** *** *** ***, ** ***
Thank you again for your help
*** *** ***
Sincerely,*** *** ***

Erik and Monica did a great job on my Diminished Value ClaimI would use again*** ** -Camry for $4,settlement