AutoLoss.com

First of all Monica overcharged me compared to othersSecond of all, she over promised and right after she took the payment, she under deliveredAfter many emails and calls, after many promises I would get my reports, I had to dispute the charge with my credit card company and worse, my insurance adjuster is still waiting for me to provide the necessary docs to support my claimI wasted too much time with no resultsI forgot to mention, Monica literally disconnected on me TWICE

My claim was a small claim I had a diminished value auto claim I spoke with attorneys and public adjusters and they did not want to auto claim The fee was $with autolossMy claim was settled for the amount in the report I would recommend autoloss to any prospective customer Yong liu

I was very skeptical when looking at diminished value company's onlineI was worried the company would run off with my money or it was a scamI emailed Autoloss and Monica returned my call very quickly Monica walked me through the whole process and made the process seem very easy and quickMy claim was through State Farm and the process had not gone well with State Farm Initially Autoloss walked me through the process as well as sent me numerous demand letters specific to my case I was able to get a settlement three times as much as I could have done on my own

Honestly, I found this company on google search and was’nt sure how/if they can helpMy car was hit by someone and their insurer’s initial offer against Diminished value loss was barely meeting my expectationI am totally impressed with the kind of professional support Autoloss ( Monica's team ) extended at every step of my negotiation with the other Insurer , at every step they helped me with the required artifacts and documents , it is only with their help and perseverance I could get an unbelievable times of the original offer , I am so happy I found them and Strongly recommend them to anyone who needs this kind of professional help

My opinion this service is nothing but a scam! After Monica continued telling me what a great claim I had (although didn't provide any specific documentation helping, just copied and pasted word docs) nothing changed on my claimI asked for a refund, was told to refer to a vague handbook over and over and finally after doing what they said was told no I wouldn't get a refund! I told them I would post my feedback and Monica threatened me in email! I will never use this company again!

I contacted autoloss to try and get diminished value on car involved in accidentThey told me they would give me my money back if they couldn't get me any moneyI have been trying for about months to get refund with no luck

I got $offer for my diminished car from insurance company before I hired AutolossMonica (Owner) generated automated computer report, charged me $for thatWhen I sent that report to insurance company they laughed at the reportI went to insurance commissioner and insurance company increased the offer to $This whole thing took almost monthsNow, when I asked for my $refund Monica and Autoloss told me that I can not get refund as you got $more because of usThat $I never got but Autoloss made that $using meSo, I wasted my time and energy to earn money for AutolossI want my $back as they did nothing to give me more money and I ended up getting same amount of money in my pocket

Monica from AutoLoss was professional and helpful during our entire experienceShe advised on what benefit we could obtain from their service according to the details on our insurance claimThe report AutLoss provided was detailed and informativeUnfortunately, in the state of IL claims for depreciated value do not need to be honored by insurance providers and we did not receive compensation for the depreciation from damage on our vehicle involved in the accidentFortunately, AutoLoss honored their money back guarantee and refunded us the full amount of their service

Autoloss got me $4,more then my first offer from the insurance company! Talk to Monica! She will take care of you!

I paid AutoLoss.com $to help me receive diminished value from State Farm Insurance for an accident, that was not my fault, in my Chevrolet MalibuI chose AutoLoss.com because of their 100% money back guaranteeThe owner, Monica F*, estimated the diminished value for my vehicle would result to $3, I sent the Diminished Value Report that I got from AutoLoss.com to State Farm to receive my diminished value which the report was fully deniedI requested to get a refund from AutoLoss.com for the $because I did not receive the guaranteed amount of at least $from the insurance companyI emailed the results to Monica and requested a refund which I have yet to receive

Do not trust this company with your diminished value claim They will tell you nothing but lies and Monica F*, the owner, will be quick to take your money and pump you full of statements like, "you have a great claim" or "we have a strong case here" From the beginning, I directly told Monica that my car is a leased vehicle and asked her if that would be an issue with the diminished value claim and Monica said that wouldn't be an issue
For a company that has been in the industry for years, Monica should know that diminished value claims on leased vehicles can only be made through the car manufactureI even found replies from Monica on other negative reviews regarding this point about DV claims on leased cars but she had no issue straight LYING to me and charging my card for a claim that my insurance company would never take due to my vehicle being leased
Then they will lie to you about the refund coming in 30-days, which is totally a jokeIf you ever want to get your refund from this truly scam of a service you have to continue to follow up countless timeTheir customer service is only good at the beginning when they first take your money and then after that it turns into a dismal effort and response times
Do yourself a favor and DO NOT USE THIS COMPANYAVOID THEM AT ALL COSTSThey may have been in business for "years" but they will lie to you in order to get your money and then take forever to refund your money in hopes that you forget about it I have emails of all the conversations to prove that Monica and this company are a bunch of liars

Im just writing this complaint as a security blanket that I will receive my refund of in the mailI don't want to be played out of my money

The insurance company offered $1,to settle my Diminshed Value claim With the help of Autoloss, I just received a check in the amount of $7,for my DV Unfortunately, my mother son's car was hit and damaged in an accident so I just hired Autoloss again! Hoping for another good result !

Autoloss is the best The insurance company sent me a check for the full amount in the Autoloss report I am very happy with the results

I had been working in the automotive field forever I managed to get in a place where I needed some help I was cheated by someone in a different state Monica and her team were critical in establishing a diminished value case Monica saved me a lot of time and money She works with an attorney and has a great network of professionals she works with Monica knows cars and did a bunch of research before I hired herShe really helped out

If you want your best interests looked after, hire AutolossMonica and her team are patient, professional and extremely well versed in their professionThe process was smooth and painless, in fact it was incredibly enlighteningMonica and her crew slam dunked a staggering price which was double what the insurance company was offering
Take my advice and go with a company that truly cares, not to mention they are the elite of the elite in their industry, Autoloss!

I hired AutoLoss after a discussion with Monica where she stated that the AutoLoss company could provide me with a report to file with the insurance company of the gentlemen that hit my vehicleThis report is supposed to prove the value between what my vehicle was worth pre-accident and post-accidentAutoloss has satisfactorily proven the pre-loss value of the vehicle but is not able to prove the post-loss valueWhen I have asked for further details "proving" the post-loss value, I was confronted and berated in a personal telephone conversation with Monica, the owner of the companyThe insurance company has denied my claim and they have denied my appeal based on the "lack of proof by AutoLoss to substantiate the diminished value." It is important to note that these are the words of *** *** *** insurance company and not my ownMonica has taken particular offence to the word "proof" and accosted me personally for the verbiage

I knew my vehicle had suffered diminished value and that I was entitled to a benefit I'm the kind of person who has trouble asking for what is rightfully his Knowing that Autoloss was there to support me gave me extra confidence and I was able to easily negotiate a settlement of $5, Initially, *** *** had only offered me $*** *** ***

I contacted Monica F* on May 10th 2018, about retrieving diminished value on my carShe was polite and responsive until she received paymentThey basically collect off of you, and you never hear backThey sent me one letter immediately to send to my adjusterI then received a new offer which I forward to Monica F* and her team immediatelyAfter sending her the information, I hadn't heard back from them for weeksI called and emailed and finally, Douglas responded to meHe sent me a demand letter I forward it immediately to my adjuster and he didn't budgeSame offerI told Monica and her team and they said they would get back to meIt's been weeks, and haven't heard from themI sent Monica an email about the situation, and she wanted to make it right and for me to call her on Monday June 11th, over a month laterI did and no response so I left her a messageCalled her again on Wednesday, June 13th and left her another messageto call me IMMEDIATELYand what doe

Reliable company, delivered what was promised