Search results: holidays

• Pentagon Federal Credit Union

  ...from Pentagon Federal Credit Union as part of the loan for the vehicle. On December 23, 2013 I filed a claim for the GAP coverage to be paid. I called to check on the status of may claim 2 weeks later and I was told that they were behind due to the holidays and it would take up to four weeks to process. I called back in two weeks and they still had not filed the claim. I called back again approximately two weeks later and it still was not filed. I repeatedly called and the claim was finally...

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  Company rating 

  219
• Wholesale Travel Center, Inc

  ...response in no way addresses the aweful customer service who gave offered only the cancellation fee. They had no flight options, no new bookings, nothing, they only demanded a cancellation fee of $550. Keeping In mind this was for the new years holidays which were ruined. I understand that the terms and conditions say to check your visa, but common travel sense dictates that be checked for final destinations. I made 2 calls to your customer service reps during this period which both left me...

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  Company rating 

  198
• American Association of Collegiate Registrars and Admissions Officers

  Review: I sent my high school transcript to be evaluated by Aacrao in the last week of December 2012. During that week, Aacrao was closed for the holidays. I called the following week to ask them if everything was ok, if they had my paper, the payment, and if they needed something else from me. The gentleman on the phone(which needs a lesson about customer service), told me that they had received everything and no action was necessary on my part. I then asked how long was going to take to get...

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  Company rating 

  54
• Fashion Flair Cleaners

  ...through her records to see if someone else had cleaned a pink sweater during that time frame and to contact them and let me know what they found. I have not complained to you before, because I thought that I would give them extra time due to the holidays, but I have still not heard anything from them.Desired Settlement: The cleaners should check with other customers who picked up sweaters during that time frame and try to find my sweater. If they are unable to locate it, I believe that...

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  Company rating 

  1
• Ross-Tech, LLC

  ...the idea that we promise to process license orders "within 24 hours". We have never made any such claim because it would be unrealistic for us to do so. We are a small business (15 people total) and and do not have people working on weekends or holidays. Hence it has always been our written policy that we process orders "by the end of the next business day". In other words, **. [redacted]'s complaint is baseless. Sincerely, Owner, Ross-Tech LLC 881 Sumneytown Pike Lansdale, PA...

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  Company rating 

  1
• Dulles Glass and Mirror

  ...while initially hesitant they agreed. I provided my contact information, as specified that the new order was to go through me, as [redacted] was finished with their job and no longer involved. I was given an estimated completion date of before the holidays, but was told I would be emailed when they were ready. I was out of town most of November and December. When my fiancée went to pick them up in February figuring they had to be done by then, she was told first that they couldn't find the...

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  Company rating 

  14
• Hot Tint Speed and Sound

  ...took [redacted] at his word. For the next few weeks I inquired about the part and everyone with whom I spoke at Hot Tint Speed & Sound gave me a different excuse; [redacted] delivered the wrong part or it hadn't come in yet. I waited until the holidays had ended and gave [redacted] and [redacted] one last time to do the right thing and fix what they had destroyed. They finally said that the correct part was in stock and I originally had a date to install my vents in January 2014, I had a...

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  Company rating 

  5
• Misys Technologies Inc

  ...and signed by [redacted]. Called over 10 times and finally got [redacted] on the line and he assured me my refund had been processed. To date it has not. Now I am back to trying to contact them and all I'm getting is a recording that they are down for the holidays. This place ought to be investigated by the Virginia District attorneys office.Desired Settlement: I expect a full refund of my $200.00 still not provided and note that the purchased item is in their possesion as it was returned!

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  Company rating 

  16
• Ritz Camera & Image

  ...because it was being shipped from the manufacturer which made no sense to me. If the item hasn't shipped I should be able to be refunded. So I patiently waited 3 days later and began to contact them again I still have NO RESPONSES. This is the holidays and this is the worse experience I have ever had online shopping. It has been exactly 8 days now and I still don't know what the status of my order is and each time I CALL the CAMERA DEPARTMENT I get a voice mail. What type of unprofessional company is this??Desired Settlement: I want my ORDER CANCELED. I want my money refunded.

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  Company rating 

  7
• Marriott Corporation

  ...confirmations were sent for both reservations to [redacted]. There was no error in the way these rooms were charged. If there is anything else I can assist you with, please feel free to contact me at ###-###-#### or through this e-mail. Happy Holidays! Warm regards, ::: [redacted] 12/24/2013 10:06:18 AM - Resolution ___________________________ From: [redacted] Sent: Monday, December 23, 2013 8:47 PM To: [redacted] Cc: [redacted] Subject: 11/14/13 Good evening [redacted], I wanted...

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  Company rating 

  162
• Mehak Restaurant

  ...included in the "Kings treat" dish (all of the food was served together, so there was no indication this was the case). Before we could resolve the issue, a woman (the owner, presumably) came over and said that there were NO [redacted]S allowed on holidays. The actual fine print terms of the [redacted] read: "Limit 1 per person, may buy 1 additional as gift. Limit 1 per table. Valid only for option purchased. Reservation recommended. Dine-in only. Not valid for happy hour specials. Must...

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  Company rating 

  3
• Washington Gas

  Review: The Washington Gas provided meter had a severe leak which was corrected by Washington Gas on 1 January 2014 by replacing the faulty meter. The repair personnel said the leak was significant and given the holidays there was no way to tell how long the leak had existed. This led to an excessive reading of natural gas usage compared to history and is out of line with the temperatures of the billing period (12/5 through 1/7). The bill claims a usage of 228.7 Therms while last year I used...

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  Company rating 

  563
• Internet Order LLC

  ...shipment anyway. I wasn't expecting any packages and didn't know what it was. I opened it, saw it was even more CD's and set it on my desk. I never used it and I didn't want to have to pay the postage to return it since I DIDN'T ORDER IT! Then the holidays came and I forgot all about it. But apparently they have been trying to charge my credit card several times for $275.20!! On Saturday January 25, 2014 I received an envelope that looked like a birthday card, with a hand written letter that...

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  Company rating 

  536
• Action Fabricators & Erectors Inc.

  ...that was exposed and not inserted. The green wire led to the safety eye, which explains why it wasn’t working properly. I was hesitant to contact Action Fabricators about this deficiency due to our previous experience with them. Through the holidays, and busy events, I kept delaying the inevitable in contacting Action Fabricators. After this technical glitch occurred, I added a keypad on the outside of my gate (unrelated to safety eye). I recently and finally contacted Action Fabricator...

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  Company rating 

  1
• LivingSocial, Inc

  ...would like us to process this refund, we ask that he contact our Customer Service team to initiate this request. In regards to the claim that the offer was misleading, LivingSocial offers numerous promo codes throughout the year, including holidays, to give our members extra discounts on our many offers. This promo code wasn’t specific to the [redacted] Zoo Safari Park vouchers and could be applied towards other offers on our site that were available to use during the holiday weekend...

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  Company rating 

  1202
• LivingSocial, Inc

  ...However, please feel free to contact us by email at [redacted].com or toll free at ###-###-#### during call hours of 9am to 4:30pm M-F EST. Most of our pieces are all handmade by us, please allow up to 21 business days (EXCLUDING ALL WEEKENDS AND HOLIDAYS) for your order to ship/deliver. If this is a time sensitive purchase you "must" notify us immediately to see if your order can be expedited. In addition, if you have purchased a voucher through a partner website, you are not paying [redacted]...

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  Company rating 

  1202
• LivingSocial, Inc

  ...with the time it took a product to be shipped to her. LivingSocial apologizes for any frustration surrounding this purchase. LivingSocial Shop items have an estimated delivery time of ten to twelve days. This can vary based on days UPS is open, holidays, or any natural events. We understand this situation is upsetting, so we have processed a full refund. $28.45 has been refunded to the credit card ending in [redacted]. This refund will show on the account within three to five busine...

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  Company rating 

  1202
• Michael Nash Custom Kitchens, Inc

  ...me know when you think you will finish itWe still don't have a door [redacted] and quite frankly, it's embarrassingI have had numerous house guests and family members lock themselves out because there is no doorknob to the screened in porchAs the holidays approach, this will become even more of an embarrassmentI had a coworker come over for lunch today, and he just started laughing when he saw it, and couldn't believe that it still wasn't doneThere also is the issue of the cabinet that i...

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  Company rating 

  40
• Hughes Network Systems, LLC

  ...with no penalty and that the company should buy back the equipment for which we have no use. I think [redacted] signed up for the service toward the middle of November. We have questioned the service a couple of times and with the rush of the holidays and company were distracted from following up. I called their service center to complain about three days ago and [redacted] called as well since she's the one on the contract and they wouldn't tell me anything else.Desired Settlement: A...

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  Company rating 

  2417
• Hughes Network Systems, LLC

  ...it should clear everything up and no more proble**. I thought I made it very clear that I used the internet a lot loading and downloading pictures of family and art to a art group I belong too. Well it did fix it for a few days. But just before the holidays my computer started running really slow again. I tried to call but was put on hold and my family told me to hang up we were expected for dinner with friends. Then I was out of town through the holidays and when I came home night before last...

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  Company rating 

  2417

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