Search results: holidays

• Lors Studio

  ...by now. When I demanded a refund, the supervisor accused me of never submitting payment for the pictures. She stated that that's the reason why I haven't received my pictures. However, she promised to send them out "rush delivery" in time for the Holidays. I questioned how they would send me my pictures “rush delivery” after accusing me of not paying. To which she had no response. I called Lors Studio customer service on December 22, 2014, and asked them if they need me to send proof of...

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  Company rating 

  6
• Fagor America Inc

  ...message. Here is it 1/12/15 and they have not called or emailed me back.Desired Settlement: I just want a new multi-cooker as promised, or total refund. Business Response: Good morning, We do apologize for the inconvenience. The volume over the Holidays has been extremely high and that has caused a delay in returning calls and emails. The Multicooker will be sent today to the address provided in the complaint. Thank you. [redacted] Consumer Response: [A default letter is provided here...

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  Company rating 

  34
• Idea Village

  ...a StepFX on 12/31/2015. I still have not received it. I have tried to call but no one ever answer the phone.Desired Settlement: Refund of $24.99 Business Response: [redacted] order was entered and is waiting to be shipped. Unfortunately with the holidays and an overwhelming response to the product it put us in a backorder situation. There was a production issue in the manufacturing plant. As soon as the product comes in her order will ship. Her credit card has not been charged and will not be charged until the order ships. We apologize for any inconvenience this may cause

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  Company rating 

  240
• My M&Ms Candies

  ...provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] You make high-priced, low-quality products, and purposely withhold product information in fear of reduced sales. Your customer service staff has a righteous attitude, but buckles as soon as a complaint is posted to Revdex.com. Shame on Mar’s. Your mugs and candy were donated to [redacted]. For now on, our family and friends will stay with [redacted] only. Happy Holidays.

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  Company rating 

  21
• Preferred Relocation, Inc.

  ...to get compensation for these items, I had to let it go. On November 24th, however, I received a letter from them with an offer for $200 if I waived my right to make any further claims and keep "This agreement confidential." Coming right before The holidays, it is clear the company was hoping to take advantage of the season and that I would take the paltry settlement without any qualms about its being, essentially, hush money. This company appears very underhanded, indeed, with its practice...

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  Company rating 

  49
• Home News Tribune

  Review: I started a newspaper subscription with the Homes News Tribune late in 2013 which was supposed to end after the Holidays of 2013. I have always had problems with this newspaper delivery being that I live in a house with 9 other units. They assured me that this would not happen again and I re-started the subscription. I have also always been very specific on where the paper needed to be left. Again they assured me the carrier would leave the paper where I told them it needed to be...

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  Company rating 

  4
• Suburban Propane, L.P.

  ...normally require 30 days written notice for removals. Even though we did not receive written notification and were experiencing one of the worst winters in recent memory, we managed to remove the tankwithin days of the customers call in between two holidays. When we removed the tank, the regulator we installed was missing. The signed contract states there would be costs associated with missing equipment and unused product would not be credited. If the equipment can be located, we would pick it up and be happy to reverse the bill for the missing item.

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  Company rating 

  243
• Tristar Products

  ...a better experience when calling. Business Response: To Whom It May Concern, The particular model parts are on a back order right now. For the inconvenience I will send customer a power juicer express. It will ship out on 1/4/2015 due to the holidays. Thank you Consumer Response: At this date, January 8th, I still have not received the replacement, just as I suspected Business Response: To Whom it MAy COncern:i went ahead and sent out a PJ deuxe which is a different model from the one...

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  Company rating 

  1383
• Tristar Products

  ...charge)and they said they would send a shipping label to return it for a new one. waited 2 weeks did not recieve so called again, they once again said they would send me a shipping label. After a couple of weeks I recieved the label. It was the holidays so waited until after to mail. Mailed the Power Pressure Cooker XL on 12/30/14. Never heard anything back from the co. about shipping me a new cooker. On 2/11/15 I called the co. again and was told they had recieved my original cooker but they...

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  Company rating 

  1383
• PHH Mortgage Corporation

  ...I want the contract finish as it is stated in the contract again it clearly states the modification will be completed within 45 days! According to my counting that is on January 21, 2014 as my contract says nothing about excluding weekend holidays so on! now that is only a few days away and this company is not even close to finishing my modification already they have broken the terms & conditions on this fact alone! Don't believe me count the days, go ahead!!!!!!!! I am not going to be...

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  Company rating 

  164
• Grand Express Van Lines

  ...me with a delivery date for the second shipment. The driver did not contact me until December 24th. I was on standby to receive a call from the driver since December 15th. Waiting for the second shipment prevented me from making any plans for the holidays. 3. How do you brake a dining room table? I can accept the fact that certain things in boxes can be broken during a move but breaking a table is careless. I am attaching some photos of the condition of the boxes when they arrived at my house...

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  Company rating 

  21
• OnTel Products Corp.

  ...address but did not get a response. A replacement Tie Dye Bear Glow Pet was shipped from our Nevada facility on April 21, 2014 under order # [redacted] and is scheduled for delivery on April 23, 2014 via [redacted]. An email notification was sent to the customer on April 18, 2014 with tracking information. For further assistance on this matter, the customer can call the Glow Pets Customer Service at ###-###-#### Monday to Friday except holidays from 9 am to 5 pm ET.Thank you.Customer Service

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  Company rating 

  106
• OnTel Products Corp.

  ...Since she was still interested in the order, a new order was placed on 11/21 under new order # [redacted]. Then, we received another email from the customer asking to cancel the new order. The new order was cancelled on the same date and her credit card was not charged. For further assistance, the customer can call the Dream Lites Customer Service at ###-###-#### Monday to Friday form 9 am to 5 pm ET (except holidays) and choose the option to speak to a live representative. Thank you.

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  Company rating 

  106
• Sakkara Group

  Review: We asked for a transfer after our Tour ended in Rome so that we may go on our own to Sorrento to our dismay, we were taken from our guided tour with Central Holidays and switched to a Green Line tour bus for our transfer to Sorrento after the completion of our guided tour in Rome. The tour leader announced that we we would be making several stops including a Camio factory, Naples, and Pompeii. We had specifically requested a transfer to Sorrento, in which we wanted to explore on our own...

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  Company rating 

  1
• Von Rohr Equipment

  ...distributor, we are not authorized to repair all of their items. This is the reason why we sent it out which the customer was notified. During the Holiday season [redacted] and von Rohr like many other businesses were closed to observe the Holidays which also delayed this process. On 1/16/15, we received notification from [redacted] with a repair estimate and we contacted the customer for approval. On 1/19/15, we received a phone call back from [redacted] x [redacted] approving the repair of...

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  Company rating 

  3
• Choice Home Warranty

  ...our policy’s terms and conditions. Please see Section below:Section C. SERVICE CALLS # 2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service...

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  Company rating 

  1242
• Choice Home Warranty

  ...has 24 hours to contact you to schedule the appointment. Section C. SERVICE CALLS: Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. We will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If You...

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  Company rating 

  1242
• Choice Home Warranty

  ...we dispatched BMR Contracting to you the same day. Per our policy, C. SERVICE CALLS # 2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours. It is the customer’s responsibility to schedule the service call with that provider. If you had an issue with the time...

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  Company rating 

  1242
• Choice Home Warranty

  ...assigned within hours of your claim being placed. Please see section below:C SERVICE CALLS2. Upon request for service, We will contact an authorized Service Provider within two (2) days during normal business hours and four (4) days on weekends and holidays. The authorized Service Provider will contact You to schedule a mutually convenient appointment during normal business hours.We apologize for your inconvenience that has caused you to want to cancel your policy. Per CHW policy, you would be...

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  Company rating 

  1242
• Choice Home Warranty

  Review: My furnace stopped working on 12/31/2014.. Choice Home Warranty sent a repairman to look at furnace. He then diagnost the the induction fan motor had to be replaced. Because it was during holidays parts were not available until 1/1/2015. They came and installed the fan motor. A few hours later, the furnace quit again. I called the repairman and he came the next day. It was -1 outside during all of this. The repairman then diagnost that the secondary heat exchanger is clogged and the...

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  Company rating 

  1242

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