Search results: holidays

• Brother International Corporation

  ...on your wireless network. We are sorry to hear about the troubles youhave had in reaching our customer support in attempt to resolve your issue. We can arrangefor an in house software technician to contact you at convenient day and timeto help address this issue. It wouldhave be Monday through Friday from 9:00 am to 6:30 pm EST, excluding holidays. Please let us know what day and time we canarrange to have software technician contact you. Sincerely,Customer RelationsBrotherInternational

  ---

  Company rating 

  220
• Brother International Corporation

  ...support. We would like to have a Technical Support agent contact you directly fer to troubleshoot over the phone for the issues that you are experiencing (sic). Our hours of operation are 8 am-7:45 pm CST, Monday through Friday (excluding major Holidays). Please reply to this email and provide a telephone number (area code included) along with a date and time for us to call you. Please include your time zone as well. We will also need the model near you for troubleshooting. Regards," March 5...

  ---

  Company rating 

  220
• J & J International, Inc.

  ...My husband and I tried it on the right side of the door and if would not fit but it did fit on the left side. The second time around I ordered a right one and I got a left one again! It took me past the 30 days to call because of work travel and holidays. They are not wanting to take back the left bin because it's past the 30 days and are not willing to work with me on waving the right bin price. This has been awful to deal with since reps are mean and ugly on the phone. I just want the...

  ---

  Company rating 

  113
• Carol Wright Gifts

  ... 6-Piece BBQ Condiments Set Item# 24217here is an attached text copy of the CONFIRMAtion EMAIL I STILL HAVE THAT WAS EMAILED OT ME 1 $4.99$4.99ORDER SUMMARYMerchandise Total:$4.99Shop Smart Club Membership Fee:$9.99 EARLY HOLIDAYS SAVINGS! ($0.50) Standard Shipping Cost: FREE Handling Charge:$3.95 Priority Service Plus prompt free replacement for orders lost in transit $1.95 Order...

  ---

  Company rating 

  135
• Carol Wright Gifts

  ...[redacted] who said they could reduce the tat to less than 2 mos and apologized to which I told her this is going to hurt me because NO personal mail should be going to the library's address addressed to me and I am fearful with the upcoming holidays that there are going to be alot of catalogs/solicitations etc coming to this library. I have already had to explain this situation to the manager of the that branch library and I want assurance from UPPER management that the [redacted] address be...

  ---

  Company rating 

  135
• Haband Company

  ...matching item required for both free gifts. (3) Charged $8.97 for free shipping. Itemized Receipt does not specified the fee charged for shipping. Many Hand flyers items purchased were in Winter 2013 Catalog offering FREE SHIPPING during the Holidays. (4) One Linen Look Shirt was not listed on the Itemized Receipt. Representative informed me that the item is backordered. Rep did not know when the item is available to be shipped to me. The shirt cost $12.99 plus $3 for a larger size. I wa...

  ---

  Company rating 

  76
• Locus Telecommunications, Inc.

  ...Boltservice thru 02/11/15 as I do not want to give out my account number online.So, as of 12/23/14, their promise has not materialized and I am currentlystuck with paying double ($110.00) for only thirty days' service. Business Response: Happy Holidays All, Please note that my staff has attempted to contact Mrs. [redacted] at ###-###-#### to no avail. Without being able to speak with her to obtain the relevant H2O BOLT MAC ID we regretably (yet understandably) remain unable to fulfill the...

  ---

  Company rating 

  300
• Panasonic Corporation of North America

  ...are so disappointed.Desired Settlement: Reship the item I purchased and apologize for the bad service. Business Response: Per our E-commerce department, a Lost Shipment claim was filed for the customer on 12/27 and it takes 7-10 business days for the investigation to be completed. Please note that New Years Eve and New Years day are considered to be holidays so they will not count. Once the investigation has been completed we will advise of the outcome and how we will proceed.[redacted]

  ---

  Company rating 

  351
• Panasonic Corporation of North America

  ...send it to the servicer and have my TV back within a few days.' I asked the technician how long and he said 'Depends on how long Panasonic takes, they normally take 3-5 days to send the piece.' Since my in-laws were in town for the 'Thanksgiving' holidays I mentioned it would be great if it can be completed by the first week of December 2013, since I had the manpower to move the TV. So a few weeks went by and I did not hear a word from the Technician. Fast forward to December 19th, I decided to...

  ---

  Company rating 

  351
• 24/7 International, LLC

  ...responses. Regards, Business Response: Hi [redacted], no problem, I just respond to your email to honor your warranty again, please send the $15.00 check to our office and I will send out the replacment luggage to you. Thank you have a Happy Holidays. Consumer Response: [A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] I have reviewed the response made by the business in reference to...

  ---

  Company rating 

  44
• Smart Tuition

  ...must be mailed. Bank of America suggests their customers set the "Deliver By Date" to be 5 business days before the actual due date. Once payments are delivered to our lock box we will process them the same day (Monday-Friday - excluding Federal Holidays). I have waived the late fees on your account, please note we offer several other immediate payment options via automatic debit, phone, web, and our mobile app. If you have any questions about these other payment methods or have more concern...

  ---

  Company rating 

  136
• Smart Tuition

  ...before your due date. Our process for receiving mailed payments has not changed. I would like to take a moment to clarify how Smart Tuition processes payments received in the mail. Smart Tuition processes payments Monday-Friday (excluding federal holidays). Mail is collected at our lock box five times a day to ensure payments are processed the day we receive them in the mail. With over 10,000 payments processed each day, I can assure you there is a streamlined process in place and Smart...

  ---

  Company rating 

  136
• CardCash.com LLC

  ...to her manager and that she will be sure to let her manager know to call me ASAP; this happened maybe about 5 or 6 times. Again, FINALLY I hear back from [redacted] saying, Im sorry for this inconvenience. The office has been backed up due to the Holidays. Your card is being sent back as soon as possible. I responded with, You told me you couldn't accept my gift card December 16th and therefor my card should have been ALREADY in the process of being sent back. I want my gift card being sent out...

  ---

  Company rating 

  291
• CardCash.com LLC

  ...response for the full refund. Their customer service is terrible. The purchase order number is [redacted]Desired Settlement: Refund $340 to my [redacted] account. Business Response: Hi,Our refunds department has been a bit backed up due to the holidays. The refund has been made for the purchase price of the gift card. Consumer Response: [A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] I have...

  ---

  Company rating 

  291
• CardCash.com LLC

  ...the tracking has been updated and counting. 6 postal days past delivery and counting. For a 2-3 day Priority Mail package to travel from NJ to CT (a mere 180 miles from the postal facility it was accepted at to my local post office). Weather and Holidays are NOT a factor as I have made purchases online before, on the same day and after I purchased the gift card, and all my other purchases have been delivered and the gift card still has not. Seems as if they are ignoring my requests for a refund...

  ---

  Company rating 

  291
• Flagship Resort

  ...$100.00. I waited until the 12th day and contacted the hotel again. I told them there was no hold on my account and the money was not released. I was told, it is there practice to hold those funds for a minimum of 14 days not including weekends and holidays and that I could expect my funds maybe the first week of March which would 1 month later. I do not believe it is lawful to not include weekends and holidays in the calculation of a security deposit and think this practice should...

  ---

  Company rating 

  130
• Beach Trading Co. Inc.

  ...policy states all packages require a signature on delivery. When the package came [redacted] left the package on the steps and didn't request a signature. The package was stolen. I used beach camera because this policy was used and during the holidays packages are more likely to be stolen in my area of [redacted]. I requested a refund because Beach camera didn't follow their policy for signatures on every delivery. I had to purchase the item again from [redacted].Desired Settlement: I would...

  ---

  Company rating 

  66
• buydig.com

  ...reps I spoke with always told me that he is away from his desk and they will get him to respond/get with me by end of day which never happened and this has happened more than 6 times . It is more than 5 weeks since I ordered hard drive and my whole holidays went by without it where I had time to organize my stuff around. I finally got hold of supervisor and he has no understanding of a consumer and he doesn't have basic courtesy. All he says gemme the suitcase back and I will then address Hard...

  ---

  Company rating 

  145
• buydig.com

  I purchased a printer from BuyDig during the Christmas holidays. By the time I got the printer connected and realized it was defective, I was past BuyDig's return policy so I was left to deal with HP. I submitted the serial number to HP and found out that this was an old printer, out of warranty. BuyDig had presented this as a new item when it was really an old, defective printer and they knew that when they sold it to me. BuyDig also doesn't put a date anywhere on their receipt so that it makes it even more difficult to provide date of purchase when trying to get warranty issues figured out.

  ---

  Company rating 

  145
• Crest Furniture Inc.

  ...impossible to get answers from them and call backs. It took them a month to get back to us to let us know they were not doing nothing for us. I have furniture which I am still paying for for 5 years and it didn't even last 5 months. Now what? The holidays are coming up and family comes in where am I supposed to sit them? Value City is taking advantage of customers. I work very hard for my money and to pay for damaged and poorly made furniture is unacceptable. By the way. the dining room table...

  ---

  Company rating 

  316

Empty reviews don't really do much!

Increase visibility and credibility of your review by

adding a photo

Reply

Close