Choosefireplacesandstoves.com
...a very fast, obvious leak in the pipes. I contacted customer service and their single technician again and left a message. Eventually, after no answers or returns, the online salesperson informed me that the office was closed for two weeks for the holidays (note, the sales team is always available, but they know nothing...which gives you a good idea of where this company puts its money). Later I realize that the base of the unit is now full of water and submerging the pumps and another cold...