Search results: holidays

• Orange County Register

  ...deliver a paper that satisfies you or your money back. We'll deliver the newspaper on time, in readable condition, or your money back. Delivery is guaranteed no later than 5:45 a.m. weekdays and by 7:00 a.m. on Saturdays, Sundays and holidays. If you have an inquiry, we will respond to you within 24 hours. We'll listen to your ideas on how to make our products and services better and will acknowledge them promptly. We'll publish your ad correctly the first time or your money back. If you...

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  Company rating 

  186
• Disneyland

  ...because then we were stuck in bumper-to-bumper traffic for an hour. We missed an hour and a half of prime Disneyland time in the morning which we all know is very valuable. Disney should've done a better job at communicating to their guests that the parking lots would be opening an hour later than usual. We are reconsidering returning for the holidays for our normal Disney tripDesired Settlement: I feel like Disney should provide complementary tickets. Business Response: September 17, 2015

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  Company rating 

  106
• Electropedic Adjustable Beds

  ...come out and install the new hinge on the bed when it was received. I called [redacted] the second week in January, 2014, to inquire about the status of the hinge delivery and his only comment was that the manufacturer had been busy with the holidays and were behind schedule in shipping the hinges. He assured me he would call when he received them. On Feb. 10, 2014, I sent an e-mail to [redacted] again requesting a status of the hinge delivery. Also, I explained in the email that I had just...

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  Company rating 

  13
• Reliable Appliance Service Inc

  ...times to check the status of the delivery or the still-needed repair. NO RESPONSE from the company. They have never returned any of my calls. I have NO OVEN and they still have my control board!! I PAID IN FULL ($49.95 + $245.00) for these repair visits and I still have no oven. MY HOLIDAYS are RUINED. TERRIBLE SERVICE!!Desired Settlement: Simple. Finish this job. Fix the oven. Apologize. OR REFUND! Business Response: We have already refunded this customer, the complaint was resolved

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  Company rating 

  251
• Oscar's Appliance Repair

  ...so that he can have the correct part. On 8/30 he install a new part, he told me not to turn the ice maker until the system reset an hour or so after he install the part, that he was going to give me the warranty and invoice once he returns from the holidays on 9/1 or 9/2. I call him on 9/2 as the repair did not work, if I turn the icemaker on the refrigerator starts shorting out, I call him several times and he keeps telling me tomorrow but never shows up. I loosed all the food on a fully...

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  Company rating 

  1
• Paul's TV LLC

  Review: On November 9, 2014, I purchased three items from Paul's TV: 1 - Samsung 75" 4K Smart 3D LED TV, 2 - Samsung 3D Blu-Ray player,3 - Yamaha Soundbar with Wireless Subwoofer. Complaint 1 - I was told on the phone that because of the holidays, I would get a smaller Samsung flatscreen TV (42" I think) for free. However, when I purchased the items above, the salesperson didn't mention the free TV. Later that day, I called back to inquiry about the TV and the salesperson said I could pick it...

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  Company rating 

  23
• Sevenly Inc

  ...think it is a scam company. I placed an order on December 6 and was notified that it would take 4 weeks to ship. That date came and went. I sent several messages with a response sometimes that said to have patience as they were back logged from the holidays. The other day I received 1 shirt (I ordered 2) and will be sending this back because for the price it is incredibly cheap cotton. I will never buy from this company again. You have to wonder with the way they are operating if this is a genuine company or a scam. I think the latter!

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  Company rating 

  575
• Sevenly Inc

  ...Sevenly said it was rushing my order because of the long wait time. Time went by... Still no shirt. On December 18 after I inquired, Sevenly said, "We are presently working hard to get all orders shipped (including Give Bags) prior to the holidays." No dice. After I inquired on 12/23, I received a response six days later on 12/29, saying they were so sorry and my order would absolutely ship 1/8 and I'd receive a tracking number on that date. The service rep said, "I know you're probably...

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  Company rating 

  575
• BREA Express Car Wash

  Review: After purchasing a month of unlimited car washes for $19.99 from the Brea Express Car Wash in November 2012, I was surprised to discover that after the month was over I was continuing to be charged.I didn't discover this until after the holidays. I went into the gas station that hosts the car wash and explained that I wanted to be dropped from the plan. No one knew what to do, so I left a message. I did this periodically for a few months. I never heard from anyone. It wasn't until March...

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  Company rating 

  1
• Mercury Insurance Group

  ...of the place where the loss to the motor vehicle occurs or the stolen vehicle is recovered. ”The time-lines, including those described above, were lengthened due to hidden damages, back orders from your auto manufacturer, and the timing of two holidays which exacerbated the issues. We feel the shop kept you updated and they documented those issues which prevented a more expedient repair. It was our intent and that of the shop, to complete the vehicle repairs in a timely manner, but without...

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  Company rating 

  351
• Super Green Coffee

  ...only received one trial bottle....and now one I didn't order. Please advise them I want the two charges on 1-8-14 removed and they should removed one of the initial $4.95 charges from November. I should have caught the error sooner, but with the holidays and a husband and mother with medical problems, I just neglected to check. Business Response: Dear Revdex.com Team, Thank you for contacting us and providing the opportunity to respond to the customer’s concern. We do always strive to...

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  Company rating 

  12
• Flowers by Amy

  ...dragons in place of the orchids. The color scheme of the arrangement was completely different than advertised. The quality of the flowers did not come close to what was advertised. The substitution policy on their website mentions peak seasons or holidays could possibly affect availability of certain types of flowers in the are but it also states that flowers of equal value would be used. I do not consider snap dragons to equal the value of orchids! I have been trying to contact the company to...

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  Company rating 

  182
• Flowers by Amy

  ...4 roses, 2 or 3 white lilies, several carnations, a lot of baby daisies and greeneryhardly worth the $50.95 charged, much less anything remotely resembling the flowers advertised. The substitution policy on their website mentions peak seasons or holidays possibly affecting availability of certain types of flowers in the area but it also states that flowers of equal value would be used. I hardly consider carnations and daisies of equal value to roses and lilies. On the back of the card that wa...

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  Company rating 

  182
• Auto Processing Center

  ...for cancellation which I sent in October 2014. They received my letter on 14 October 2014, I called a couple days later to inquire as to how long it would take to process my request and was told 6-8 weeks. I waited 8 weeks, which was now the holidays, so I waited until after the holidays to call and inquire about the status of my refund. I was told on two different occasions that it was being processed, and another told me my refund amount and that I should be receiving it shortly. NO REFUND. I...

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  Company rating 

  204
• Anchor General Insurance Company

  ...When I call Anchor General all they tell me is that I must wait until an adjuster calls me about my car but they will not tell me who my adjuster is or their extension so I may call them. I am extremely upset as I am home visiting my family for the holidays and approximately 400 miles away from where I am stationed in the Marine Corps. The job is only 1-3 hours of work and I would like to get it done prior to my drive back home. My complaint is that my Insurance has failed to contact me or the...

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  Company rating 

  168
• Quantum Group Inc

  ...replaced. I received an RMA #[redacted] and then mailed the unit to the company on December 12, 2013. After receiving no response I called on January 14, 2014 and was told my RMA had not been dealt with yet as they had 3 weeks off during the holidays ! I emailed on Jan 20 and Jan 23 without a response. I have now had to purchase a replacement unit for my RV trailer, as we are living in it full time. I can't understand such incompetence in dealing with warranty isues.Desired Settlement: Send me the money that I had to put out for the replacement, ie. a check for $30.00USD

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  Company rating 

  6
• State Trust Legal Inc

  ...go through the process, but they would update me along the way. And they did, until the end of December. They had just cashed the third check and I hadn't heard anything for awhile, so I thought I'd give them a call. No one answered the phone. The holidays came and I waited until the new year. Then, I sent emails and they were returned with "no such name" and all the phone numbers I had were disconnected numbers. I was also contacted by my mortgage company that they requiered additonal...

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  Company rating 

  16
• Hay House Inc

  Review: On Dec. 16, I ordered Xmas gifts. The gifts were not delivered before Xmas, on Dec. 26 and thereafter, I made numerous phone calls to the company, left messages on the answering machines, (they said they would not be back until after the holidays) I sent emails on the (contact us) sight on their website, stating that I would like to get a refund , I didn't receive my gifts in time for Xmas or to give out as a new year's present. On January 2, I got through to a male representative, who...

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  Company rating 

  5
• Hay House Inc

  ...that he has two pallets of orders on the dock that UPS has not picked up. I asked him if my order has, at least, been packed for shipping. He proceeds to search for my order and tells me it was packed for shipping on Dec. 23, but it is still the holidays and they are on a skeleton staff with only three people handling 100's of calls and orders. First of all, it is not "still the holidays." Second, Hay House needs to operate like a valid publishing house where there are customer service reps to...

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  Company rating 

  5
• American Home Loan Services Inc

  ...my loan going into review. On Nov. 19th I received a call from Mr. [redacted] of American Home Loan Services saying that my loan had been assigned to a case manager at Bank of American and I should here back within 5 to 7 business days. Due to the holidays and some other delays I didn't hear from BOA so I called them on Dec. 26th to check on the status of the loan review process. They stated the loan was not in review and if I wanted to start the process I would need to send ALL the information...

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  Company rating 

  18

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