Search results: holidays

• Navient

  ...on my injuries from work on their basis being previous injuries from their doctors, not mine. I was also denied on my disability claim... so I'm still unable to work. Now this "Navient" and Sallie Mae are calling constantly, Monday-Sunday and holidays. I had a "Notice to Stop Communication" written up after consulting with legal assistance, I had it notarized and sent off on March 26th 2015 with a certified pay receipt so I will know they received the notification. as of yesterday the call...

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  Company rating 

  807
• Navient

  ...At this time, I had not finished school, due to its considerable expense, and was doing my best to find work. After expressing to [redacted] that I was unemployed and unable to afford any payment, they began harassing me day and night, and on holidays. So I provided proof that they required, but that didn’t stop the calls. I applied for Forbearances and was approved after I paid the fees, but still they harassed. My cheap prepaid phone did not allow me to block these calls, so I requested a...

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  Company rating 

  807
• Everest Cash Advance

  ...no one was available, I said by law if I ask to speak to one I should be given one, and the customer rep said that she could have one call me back within 48 hours, um my issue needs to be resolved now. I have not had any issues with this company as of yet and to have this happen has really just put a bad taste in my mouth .Desired Settlement: I need my billing cycle to be changed by Nov 29th. In the contractual agreement it states nothing of Holidays that fall mid week affecting this cycle.

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  Company rating 

  47
• Global Insurance Auction

  ...to look for another vehicle. [redacted] promised me that in a week will replace with another boat. Christmas and New Year passed and no communication received from this company. After sending several emails, Mr. [redacted] claim was that for the holidays everything was slow and suggested me to send more bids. Which I did and no luck.. bid price was too low etc , etc.. Then, in the middle of January I sensed that was phony this website and business so I started requesting a refund.Firs, I called...

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  Company rating 

  23
• Sallie Mae Bank

  ...to call immediately. I have called several times to have this interested written off since they had the money, but just hadn't posted it to my account yet. I have now put in 3 requests and all have been denied. Sallie Mae claims it was due to the holidays that they were behind, but that should not be my fault. When I pull up my account summary it shows that the last payment posted was December 17th when they received my check. When I talked to a representative they stated that the interest...

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  Company rating 

  266
• Colonial Home Warranty

  ...to reinstate the rental agreement but continued to take out for the home acccount. On a holiday weekend last year, our air cconditioning went out. We called Colonial Home Warranty and was informed by a recording that they were closed for the holidays and would not be in the office until the following Monday. There was no recourse (in 110 degree weather) for us as there was no other way to contact them. Finally, in May of this year, 2014, after calling to get repairs on a stove, we were...

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  Company rating 

  217
• Colonial Home Warranty

  Review: Over the holidays, I started getting oven alert codes. My oven was saying F0 and F9. I called my home warranty company and they arranged to have Fidelity repair company out to fix it. My adult son was home for the repairman, and he couldn't find anything wrong with it. My son said he turned on the oven, let it heat up, and measured the heat. He left and reported nothing wrong with it. Because I knew I was getting warning codes, I called GE, the maker of my oven and talked to a...

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  Company rating 

  217
• Colonial Home Warranty

  ...of their service agremeent to provide a contractor within 2 business days. Terms from contract "Colonial will contact an authorized service provider within two (2) business days following a request of service during normal business hours, excluding holidays. An approved service provider will contact you to schedule a convenient time during normal business hours. However, should you request to have service outside of normal business hours, you will be responsible for payment of additional fee...

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  Company rating 

  217
• J. Bonnie And Son Moving & Storage

  ...landscaping company was backed up on getting a salesman out to do an estimate for repair. Once completed they were trying to get out there but we have had a lot of rain and bad weather. Then they had to order in the materials to do work, also the holidays have been an issue. I have already paid them to go out to fix the sod. I have called this week to find out when they will be there and there office is closed till 1-6-14. As far as the repairs go my driver took the mirror not knowing that the...

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  Company rating 

  1
• Auto Equity Loans

  ...I was fine. I was giving a loan through this company. I paid extra towards my loan, I was never late and never missed a payment. I contacted the company to inquire about making a double payment around December 2014. I wanted to make sure during the holidays I didn't fall behind. Unfortunately, I was giving incorrect information by a company representative named of [redacted]. Around January 29 I was contacted by the manager named Jasmine Johnson stating that I needed to make a payment. Upset...

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  Company rating 

  92
• GTS Performance

  ...pickup at the post office... These were scheduled to arrive two days after I was leaving town. Since, I was going to be gone two weeks I then paid an additional $22.60 to have them redirected from the post office to where I was going to be for the holidays. I sent him an email on 12/17 letting him know my frustrations with his customer service and asking that he make me a happy customer(a phone call with an apology would have made me happy at this point). I arrived back in town and was busy...

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  Company rating 

  8
• Govservices Corp.

  ...for client - Transaction receipt attached - Refund receipt attached - Client contacted us for a refund on 11/29/2013. Per request a full refund was issued. The funds post back on the account within 3-4 business days of the refund date. Holidays do not count as a business day. You will find attached regarding our Refund Policy: -A screenshot of the terms and conditions and refund policy accepted by the client at the time of the application. -Screenshot of privacy policies. Many...

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  Company rating 

  77
• Safe Home Automation, Inc.

  ...after entering into the agreement. Safe recognizes that equipment that was promised to the customer has yet to be installed. Safe is willing to install the missing sensors but the customer will not be released from their Alarm Services Contact and the requested refund will not be submitted. Because there was a significant amount of time between the customer 's installation and request for service, a technician will not be available to complete any service until after the upcoming holidays

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  Company rating 

  4
• Paul Campanella Auto & Tire Service

  ...chain, tune-up, water pump, which are very costly. I explained my car is a 2004 Hyundai XG350 with over 97,000 miles on it and I do not wish to put any money into the car for repair as I will be trading it in soon. I just wanted to get through the holidays and drive it into a dealer to trade it. If it is something simple, I would consider the repair, however just wanted the problem diagnosed. Over the phone, [redacted] explained replacing the radiator would get my car running and get me...

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  Company rating 

  4
• Healthy Smiles of Delaware, PA

  ...with work done on/to tooth #29 on March 20, 2013 be refunded: $1241.30 paid personally and $16.80 paid by Delta Dental on my behalf (for a total of $1258.10). Business Response: I spoke with [redacted] several times, and we agreed to meet in December. Due to Christmas and New Year's holidays, and then to January snowstorms, we rescheduled our meeting to January 9, 2014. We met, and amicably resolved our issue. [redacted] left my office in good spirits. Healthy Smiles of Delaware, PA

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  Company rating 

  1
• Peninsula

  ...is dispatched to there home. We did not get an answer, therefore we did not arrive at the original scheduled time. However, Peninsula does not charge after hours fees. Our pricing is the same at all times, including evenings, weekends and holidays. The customer was given our upfront pricing before any work was performed. At that time, the customer had the option to accept or deny the repairs. In this case, the customer authorized the repair, the repair was made, the customer again signed...

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  Company rating 

  25
• Barclays Bank Delaware

  ...regarding the cancelation. Turns out they mailed it to a previous address on file even thought the bank had my correct mailing address on file. I was very upset and embarrassed to find this out. I planned on using this credit cards through the holidays to purchase my children's gifts as usual every year. I read through my credit card contract and nowhere in it does it state the bank can cancel the card, nor should pull my credit again (without my consent), after the 24 month month period to...

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  Company rating 

  634
• P.J. Fitzpatrick, Inc.

  ...was the problem. he promptly responded and said Jeff will be out on 11/20/13 to make the repairs with the "special caulk". 11/20/13 jeff comes and makes the repairs. I asked if everything is good as I needed to finish the room renovations for the holidays. Jeff said "it should be ok but wait to see for sure". I felt uncomfortable with his doubt of a successful repair and the quality of the caulk job is elementary at best. Well the roof continued to leak as the attempt to repair wa...

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  Company rating 

  191
• R & D Construction Co. Heating & Air Conditioning

  ...12/3/2013, a technician came out, told us that the filter needed to be replaced, charged $99 and we immediately replaced the filter, however, the same problem happened- the heat pump stopped working. * Jan 6, 2014, I called again (after the holidays) and was told by the GM (not a technician) that the problem was with the thermostat. * That same day (1/6/2014), I signed up for a new Preventative Maintenance Program which cost $160 and was told that the $99 for the 12/3/13 service call would be...

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  Company rating 

  1
• Portfolio Photo Team

  Review: I joined the company on November 25th with complete understanding of the holidays and that they don't work on the weekends. I have submitted to every email they have sent me reasonable roles for and have only asked for One update (as directed) when I didn't receive one I called to get an update (again as directed to do so). The man that answered the phone was very rude from the moment he answered the phone before he ever even asked my name. I tried explaining why I was calling, and he...

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  Company rating 

  44

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