G & B Excavating
Added on Apr 23, 2018, by Reviewer7961619
Dear [redacted], Thank you for trying to reach out to me and your concern based to a customer's complain. for the past 30 years my company has achieved an excellency, in customers satisfactory, with high standards, in services of interior and exterior remodeling. Unfortunately you can pick and...
choose your customers, neither no matter how hard you try to please them, they should thank you for it. Mr. [redacted] is an unusual type of customer, My company started renovating the basement as per contract. Our contract, was left with home owner for a period of time of two weeks for reviewing and signing, (if) agreed. Copy of Contract and deposit was dropped off. As the job startet, Home owner decided, to look for more prices , and argue the total of our contrack .Also asked the crew to leave, as he can continued work. Still no permits, as himself, and other friends, started,demo and remodel all the plumbing - heating-Electrical -Audio Video, among the framing of a new walls- Spackle- and floor tiles. I repeatedly remind home owner, that should get permits before job been stopped. Not to long after work was stopped by the Building inspector, and home owner ( Mr. [redacted]) received a fine. My Co. was forced to start another job, In [redacted] NJ, with another beautiful job done and a very happy home owner. six weeks went by, with no call or any updates to the status of the inspections, but asked, my Co. to call. plumber inspector, to complete inspections.Home owner request, for my Co. to leave the job I was on and start back, Was not possible, this is not what my Co's ensembles are all about. One customer at the time. As my Co, refused to do so, he created all type of stories between him and his lawyer. Not too long after, he visited my residence and start dropping all type of materials, except the ones he needed. Police made a report for that, a week after the he approach my residence, and threaten my wife that he will take the house away from her and my kids. Police made an additional report on file. Driving to work his lawyer called my cell and threaten me that its my job to pull a permit and he could let it go unless I pay $13,000.00. I will let you figure my expression (the public). Two days after as i was visiting my lawyer to go over all this I received an additional call from his lawyer informing me that his client is dropping from $13,000.00 to $9000.00 and he suggested that, that is the best that he could do, and again I am letting you the public to figure my expression. The update on this case for now is up to my lawyers which unfortunately I cannot expose to the public. Thank you for taking the time to read my story and I wish good luck to all the small business contractors out there. Alexios N, Varko Home Improvements, INC.