St Louis Car Accident Lawyer Reviews

• H R C Medical of St Louis, PLLC

  Added by Reporter4620

  I have asked for a refund of $500 that are due me according to the contract I signed with Renew Health and Wellness(HRC Medical of St Louis, PLLC) I first went to Renew Health and Wellness in Creve Coeur, Missouri on February 8,2013. I met with (NAME) and the treatment of hormone therapy was explained and the payment options. I returned February 11th, and went over the contract, signed it, paid $1,000, and had blood drawn. During the meeting with (NAME) I completed and signed a consent to...

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  Company rating 

  1
• L T D Ford

  Added by Reporter5534

  To Whom this may concern, We purchased our vehicle from Ford LTD in late March. In late April we brought the vehicle in for repairs for recovering of the vehicles rims ( this repair was agreed to by the dealer when they sold us the car ). Upon the sale of the vehicle it was found that the vehicle (2010 Ford Flex ) had some issues with the Rims flaking and chrome coming off the rims. When we took it back to Ford LTD they agreed to split the cost with us to have the Rims reconditioned through an...

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  Company rating 

  1
• J.R.J. Tara Corporation

  Added by Reporter22454

  Review: I have a number of complaints with this company. In February 2014 I purchased 3 UBox storage units to be moved from [redacted] to [redacted], **. When the pods arrived in [redacted], ** I received a voicemail from the warehouse manager at the time asking what I was going to do with the Pods there, even though prior to leaving I informed the agent that I would be planning to store my belongings on the property as their website states. I attempted to call the location at least 3 times to...

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  Company rating 

  1976
• J.R.J. Tara Corporation

  Added by Reporter23292

  Review: On Thursday June 29, 2012 in the A.M. I rented a U-Haul truck from this location at [redacted]. We were traveling from St. Louis, MO to [redacted], GA which is about a 785 mile drive. While on the highway, the truck had some type of oily pink fluid pouring into the cab's passenger side coming from under the hood of the truck and leaking out thru the door onto the steps to get in and out of the truck. There was a smell that came from this fluid that was very unpleasant and sickening. We...

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  Company rating 

  1976
• Amtrak

  Added by Reporter66320

  Review: Back in 2010 I purchased an auction item from [redacted] that included a gift certificate for $100 for Amtrak travel. On June 16, I made a reservation to travel on Amtrak. [redacted] @ Amtrak made the reservation. I was told to present certificate to Conductor and he would know what to do. I attempted to use the certificate but could not. When I got on the train they said I could not use the certificate on a train but had to go into an actual station. Since I was already on the train...

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  Company rating 

  359
• Ticket Software, LLC

  Added by Reporter88514

  Review: I purchased three [redacted] tickets for 10/11/14 through [redacted]. The charge went to my credit card and the tickets arrived electronically and were printed out. I flew out to St Louis with my two sons to see the game. Upon attempting to get into the game I was advised that the tickets were worthless! They directed me to the St Louis [redacted] Ticket Office - where I again was advised the tickets were "nothing but paper". The women in the ticket office advised me that these ticket...

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  Company rating 

  339
• Travelers Companies, Inc.

  Added by Reporter95426

  Review: Unfair business practices and financial bullying. Two years ago I was forced to prove my sub-contractors, where actually sub-contractors even though they had Insurance with that company. I then paid my policy for 2014. This year after insurance auditor found lapse in sub-contractors coverage, I received an invoice for $400. After I paid it I received an additional charge of $300 for what they called additional charges. I refused to pay and canceled my policy. 7/18/2013 I received an...

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  Company rating 

  241
• Travelers Companies, Inc.

  Added by Reporter95485

  Review: My business was due a refund of over $10,000 since Jan. 14, 2014. After countless voicemails, and only 2 returned voice mails, I was told to expect the refund check in the mail the following week. It has now been 3 weeks. My final contact was on Mar. 7, 2014, leaving yet another voice mail. All other representatives at Travelers continue to send me to the representative, S[redacted] who is the one who does not return my calls.Desired Settlement: A full refund sent to me by March 18...

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  Company rating 

  241
• Louis Christian & Wayne Robert Salon & Spa

  Added by Reporter110432

  Review: I got my hair done at Louis Christian Wayne Robert Salon and Spa on Friday, June 28th, 2014 by [redacted]. She did not provide me with the hair that we had discussed, fried my hair, and then refused to fix it. I paid $310 for the service and gave [redacted] a $60 tip. I did not realize what she had done to my hair until I walked outside to my car to further inspect it. After talking to a manager named [redacted], she voided my $310 payment, and charged me $150 instead. When I got home...

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  Company rating 

  1
• Shipco Transport

  Added by Reporter112666

  Review: Shipco violated transportation agreement between shipper [redacted] and transporter [redacted] , REF: House Bill of Lading [redacted] for FULLY prepaid delivery to Denver,CO terminal. Shipco charged us receiver [redacted] Design on 05/02 $710.16 and on 05/07 $50, total $760.16 for NY terminal handling and other NY charges in violation of freight prepaid to destination terminal agreement. Upon arrival the full container , which contained total 3 shipments including ours was put for EX...

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  Company rating 

  6
• Enterprise Rent-A-Car (North Jersey Locations)

  Added by Reporter112916

  Review: Rt 9 north in East Brunswick NJ I rented a car in Nov. 2014, I went through a toll and got a reciept. I was charged by ENTERPRISE for the toll and a service charge. I received a letter adviseing me of the charges to my credit card on 11/7/14. I called them on 11/7/14 and faxed them the letter and the reciept. I called them again on 12/16 and faxed the the letter and the reciept again and was told my claim would be processed and I would receive a check in the mail. I called them again...

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  Company rating 

  186
• Megabus.com

  Added by Reporter124854

  I was on a schedule trip from Rensselaer-Albany to NY,NY the bus was suppose to arrive at 10:50am. It didn't show up until well after 11am. The driver never stated that anything was wrg we started on the journey. He stopped again unscheduled at a rest stop never communicating as to what the issue was. This bus also stopped again in Rhinecliff NJ again unscheduled. Was not on the itinerary that I received from Megabus. Needless to say the bus was 45min late to the destination. This may not have...

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  Company rating 

  1193
• Standard Capital U.S.

  Added by Reporter136011

  Review: I was searching for apartments on craigslist and the information for this company came up Standard Capital US. We gave them a call and the rep on the phone explained to us that we would be able to find homes and rent them and buy it later. So I was given a username passcode and told to go online and find the templates to send the letters. I sent 30 letters, two envelopes came back vacant and never heard from anyone else. We waited for an answer for 4 months and heard nothing. I called...

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  Company rating 

  89
• San Diego Resort Rentals

  Added by Reporter148965

  Review: We contacted San Diego Resort Rentals in January 2015 for a short term vacation rental in St Louis, MO for July of 2015. We made an initial payment of $250 by credit card and then sent a check for $500 with the return of the rental contract. Due to health problems, we had to cancel this rental. We notified SDRR in late March. They immediately refunded the $250 that had been paid by credit card. We received no further refund even though we gave over 90 day notice of the cancellation...

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  Company rating 

  3
• Louis Vuitton

  Added by Reporter176680

  Review: Hello. The purse was purchased from Roseville Galleria Louis Vuitton store on August7th, 2015. I received it as birthday gift from my sister on August 18th 2015. Since I already have a Louis Vuitton clutch I wanted to return it to the store for a refund. On Friday, August 21st, I went to the Roseville Galleria Louis Vuitton store to request a refund with original sales receipt. Sales rep at the counter examined my purse and found it satisfactory and then called the second sales rep for...

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  Company rating 

  13
• Louis Vuitton

  Added by Reporter176681

  Review: To Whom It May Concern, The purpose of this letter is to express how disappointed we are with Louie Vuitton's TERRIBLE CUSTOMER SERVICE. Way back in August we notified your office of a customer service matter/dispute we had at the Roseville California Galleria LV store. To date we have nothad any response from you. To say we are disappointed is the least, we are surprised. We unwisely believed you cared about your customers. It is painfully clear that you do not. As you can see I am...

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  Company rating 

  13
• General Services Corporation

  Added by Reporter193200

  Review: Lease 1 (move from St Louis) Move in date 11/30/2013 12 months Lease 1 ended November 29, 2014. I received letter of renewal options. I went into the office prior to November 30th to sign a six month lease with the intentions of moving once the lease was up. Lease 2 ended June 29th 2015. I went into the office and spoke with someone by the name of Adriana John. My plan was to sign a 12 month lease. At the end of that least, I was going to move back to California. I learned that...

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  Company rating 

  147
• PUSH Marketing & Promotions

  Added by Reporter248857

  I was referred to PUSH Models through a mutual friend, after registering I was contacted immediately about assignments in my area. I confirmed my 1st assignment a few days later that had me hosting at 2 different Club Fitnesses 1 in St Peters, MO & the other in O'fallon, MO, please keep in mind that I live Downtown St Louis. My assignments were completed on Oct 13 & 14. The PUSH website states that they are on a net 30 term with there contracted employers and payment can take up to 30 day...

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  Company rating 

  6
• Touchstone Research Group LLC

  Added by Reporter271161

  Review: My wife and I attempted to obtain an expedited copy of my DD214 by purchasing Touchstones 3 day expedited service. We received electronic information immediately that [redacted] a researcher in the field office in St Louis Missouri would be assigned to the case. Our order # [redacted] was processed on October **, 2014. As of November *, 2014 we still have not yet received the document despite promises from Touchstone key personnel [redacted] and [redacted] that said document would be...

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  Company rating 

  82
• Louis Ferre

  Added by Reporter285085

  Review: Greetings. I have been purchasing Louis Ferre NRC001HM Natural Root Construction Hand Tied 14 Human Hair (18/22) wigs for many years. My consumer expectations are reasonable as I have purchased at least six of these wigs and am familiar with this product. The quality of the last wig I purchased did not compare with the quality of previous wigs. The hair on the current wig is much coarser and frizzier than previous wigs. This did not become apparent until the wig had been worn and...

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  Company rating 

  1
• Brussels Airlines NV

  Added by Reporter288387

  Review: On Nov **, I was booked on flight #1423 from ST Louis to Atlanta then connecting in Atlanta on to Harrisburg PA. My flight in St Louis was suppose to leave ST Louis at 1:04 pm. It didn't depart ST Louis until almost 2pm. I was on time in the terminal and on the flight when I was suppose to be there. When I landed in Atlanta I had to take a train/concourse to another location for my connecting flight. After much running and anxiety of trying to make my connecting flight I arrived at the...

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  Company rating 

  20
• Junior's Cheesecake Inc.

  Added by Reporter306390

  Review: while home on leave i visited the world famous junior cheese cake factory restaurant . we grew up on junior would travel from coney island to flatbush to get a cake and cookies from juniors . however this visit prove to be quite disappointing the 2 large strawberry cheesecake was less then stellar it appear to have disfris or dirty /foreign manner on crust and atop what a sad disgust. after return back to the usa from deployment i thought what a treat family and junior cheese cake...

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  Company rating 

  3
• Saks Fifth Avenue

  Added by Reporter307747

  Review: Hi, I'm emailing you because I have been on a roller coaster ride the last few weeks with Saks and after being able to take no more, I searched online for someone I could contact that could possibly help me. I hope you will be able to. I ordered a pair of shoes from Saks online that were on sale and final sale and when I received them they were damaged. They had chipping and peeling on the front and the inside looked dirty as if numerous people had been trying them on. I was mortified...

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  Company rating 

  308
• Verizon Communications

  Added by Reporter314095

  Review: Claimed to offer a less expensive contract and more services. Result: Much more expensive and loss of credits and no new/requested services. Sept **,2014 Order # [redacted] in St Louis Would not honor recorded conversation when order was place or the mistake made by Fios representative. We call within minutes of receiving the email outlining service and [redacted] said nothing could be done once the order was entered. We never saw the order or the cost until the email was receive...

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  Company rating 

  1383
• Global Staffing Solutions

  Added by Reporter323491

  Review: sir I have been working for global staffing in new Orleans at the convention center an ive put in 28 hrs about a month ago an did not receive any money yet they owe me 300 dollars now I gave them a bank account that wsa suoose to go straight to Kessler bank here in bay st Louis ms an it did not come I have called an called the human resource day in an day out an they keep telling me someone will call but no one calls iam getting frustrated with this matter can someone from the...

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  Company rating 

  1
• Enterprise Rent-A-Car Company, Inc.

  Added by Reporter327444

  Review: I feel I was mislead by [redacted] The rep into putting my initials on the sales contract as it was explained to me that insurance on the vehicle rented would be $3.00 per day just initial these boxes and leave a 25.00 deposit your credit card and all will be taken care of at time truck was returned as I was so upset because of my collision with light pole and just got off of work I initialed everything he pointed at without reading why would I take out any of the other insuranceAll...

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  Company rating 

  85
• American Family Insurance

  Added by Reporter330750

  Review: Myself and the homeowner contacted the adjuster pertaining to an issue that we were dealing with in finishing the interior of the property. We had to go back and forth with the adjuster in order to get this ladies house done right. They wanted us to install new drywall to her ceiling without adding texture to the entire ceiling. This wasn't an option for us as contractors since just putting texture on a small portion of the ceiling would have looked ridiculous! They finally agreed to...

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  Company rating 

  569
• Bennett Coachworks, LLC

  Added by Reporter343512

  I have a 1978, 280z, for which I purchased from the original owner in 1998. It was daily driver until stored in 2001. In 2008, I moved to Missouri, since the operations of the car diminished on each visit to four (4) different repair shops. By 2010, the car completely stopped running. Unable to find local qualified “z” mechanic shop, I extended my search outside of Missouri, which lead me to Bennett Coachwork, Milwaukee, WI. I shipped the car to Bennett Coachwork, within weeks, Bob...

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  Company rating 

  7
• 901 Towing and Recovery

  Added by Reporter351523

  I'm a cargo van driver out of St Louis, I recently had an altenator go out in the middle of rush hour in 98 degree heat on a busy Interstate in Memphis, TN. 901 Towing was dispatched after I called Progressive Insurance. A very friendly and polite gentleman named Larri responsed very quickly and had me off the Interstate and on my way to a repair facility. The place I chose wanted nearly $600 to fix a simple altenator swap. I refused and asked Larri if he knew anyone. He referred me to a place...

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  Company rating 

  3
• American Queen Steamboat

  Added by Reporter353571

  This was our 3rd AQ cruise and a major disappointment! The food was awful, not even truck stop quality. the pastries and bread were store bought instead of home made. the sauces/gravies were congealed in an unappetizing glue when served. they ran out of earl grey tea. most of the waiters were surly and inattentive at best. we came for lunch one day, waiters standing around, no one offered to seat us. one waiter was at the salad bar scooping up salad fixings into a plastic bag with no gloves on...

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  Company rating 

  8
• Flash Market, Inc.

  Added by Reporter354325

  On April 17, 2015 I was traveling from St Louis to Memphis. Gas was getting low so we stopped at flash Market #38 in [redacted] I used my debit card and paid for 30 dollars worth of gas and the [redacted] with [redacted] with [redacted] stated that her receipt machine was down. I went to fill up but the car only took $21 and some change. I went back into the gas station and told her it only took $21 and she stated that my debit card will be debited the amount I used for gas which was the $21. I...

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  Company rating 

  1
• Stash Memphis

  Added by Reporter355831

  I purchased a stock item that I should have recieved immediately or within two weeks, 9 weeks later with extremely poor service and care for my time. I walked into Stash home in St Louis on March 15th to order an in stock couch. Having none left at this store I Was promised one that was sitting in Memphis and going to "catch the next delivery truck to St.Louis". Two weeks had passed before I heard back (I had to call to follow up myself since I would have never recieved a call otherwise) that...

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  Company rating 

  3
• Law Offices of Mark Dean St Louis

  Added by jeffemo

  Mark Dean is a Personal Injury Attorney in St. Louis assisting area residents with injury matters including car accidents,medical malpractice,wrongful death, Workers Compensation and DWI defense. Law Offices of Mark Dean | 3000 S Jefferson Ave Suite 2009 St Louis, MO 63118 | (314) 872-2120

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  Company rating 

  1
• StoneCreek Veneer & Pavers

  Added by Reporter383406

  Review: I purchaed online what was to be a beautiful stone veneer. Asked the salesman twice if that was the exact product. It was shipped and i had it delivered to a business in our town [redacted] Upon arrival it was NOT the color ordered and appeared to have hand and fi nger prints and morter drips. I voiced my concerns with driver ...him stating he was nothing but a driver...and it was already billed to me that i needed to take it since he was heading back to st louis. As it was being...

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  Company rating 

  34
• Yulo Toys, Inc.

  Added by Reporter392450

  I placed my order on Yulo.US and while it has order confirmed with a tracking number for [redacted] confirmed, the message I see on my tracked item is as follow: "The [redacted] was electronically notified by the shipper on November 14, 2014 to expect your package for mailing. This does not indicate receipt by the [redacted] or the actual mailing date. Delivery status information will be provided if/when available. Information, if available, is updated periodically throughout the day. Please...

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  Company rating 

  26
• Home Sweet Legal

  Added by stsweetlegal

  Home Sweet Legal offers affordable legal protection for home buyers and sellers in the St Louis area. Home Sweet Legal 7733 Forsyth Blvd. Suite 1100 St. Louis, MO 63105 314-884-6058 https://homesweetlegal.com/

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  Company rating 

  1
• Star Kargo c/o Villamayor Enterprises

  Added by Gerald Holland

  On Jan 6 2017 we paid and delivered 3 boxes to St Louis to be ship to the Philippines. Its May 13 2017 and boxes are no where to be found. Called 800 and service person was ignorant of where boxes are and why so long. I ask to talk to a manager and was told he was busy. E-mailed company for refund information and received nothing. This is the worst shipping company ever.

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  Company rating 

  10
• Anthem Blue Cross Blue Shield in Missouri

  Added on Apr 11, 2018, by Reporter1707154

  October 17, 2017Revdex.comServing Eastern Missour & Southern... IllinioisDispute Resolution Department[redacted]St Louis MO 63102RE: Member Name : [redacted]Revdex.com Case No. : [redacted]Anthem Case No. : [redacted]Dear Dispute Resolution Department:This letter responds to your recent inquiry concerning the above case. Thank you forproviding the required HIPAA authorization.Ms. [redacted] is a participant under an Anthem Silver Pathway X 5300 S06 productpurchased through the...

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  Company rating 

  16
• Overhead Door Company of Shenandoah Valley

  Added on Apr 09, 2018, by Reporter1707243

  Awful awful awful experience with this company. I received a rental car from O'Fallon,IL location after I was in an accident that was not my fault. When the car was picked up it was filthy, that I can deal with. The car ended up being so loud like it has a bad tire or something severely wrong in the rear end along with leaving an oil spot on my driveway! We call the St Louis location as they are open 24 hours and it was a Sunday evening. I do not feel safe driving this car with my children in...

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  Company rating 

  39
• Mercedes Benz of St. Louis

  Added on Apr 14, 2018, by Reporter1713930

  Mr. [redacted] took brought his car to Mercedes-Benz of St Louis service facility to be evaluated after a independent repair facility and a body shop had attempted to repair the car on 03Mar17 at 32646 miles on the odometer and it is a 2006 Mercedes-Benz SL55. Customer complaint was the front end... suspension will drop overnight. Upon inspection we found no faults in the computer however the left front would drop. the left front strut was the suspected component and since the customer had...

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  Company rating 

  23
• British Airways

  Added on Apr 03, 2018, by Reporter1725272

  The following email was sent to [redacted] on **Oct16:[redacted]We've been contacted by the Revdex.com regarding the problems your son experienced when travelling from St Louis to Chicago on ** June.  Firstly please accept my apologies for the upset this has... clearly caused your family.As the operating carrier, American Airlines is responsible for any service related issues, either at the airport or on their aircraft.  As the service failure seems to have occurred at St Louis airport...

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  Company rating 

  324
• Helitech Waterproofing & Foundation Repair

  Added on Apr 16, 2018, by Reporter1734709

  Initial Business Response /* (1000, 5, 2015/07/10) */ July 6, 2015 Revdex.com 211 N. Broadway, Ste. 2060 St Louis, MO XXXXX RE - Complaint case # XXXXXXX To whom it may Concern, I would like to request for the Revdex.com to review the complaint that was... registered on 6/29/15, by Mr. [redacted] and then, after considering the facts surrounding this case, to respectfully remove this matter from our Bureau record. Helitech was contracted to install foundation support piers to...

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  Company rating 

  35
• American Databank, LLC

  Added on Apr 20, 2018, by Reporter1765427

  Dear Mr. [redacted],Thank you for notifying us of your customer service experience with American DataBank. I'm sorry we didn't meet your expectations.  American Databank makes every effort to ensure our customers receive their completed background checks in a timely manner. Unfortunately, the timing... of these reports is at the mercy of the State and County courts.  That being said, we do everything in our power to manage expectations along the way, for both the school and the student...

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  Company rating 

  11
• Krombholz Jewelers

  Added on Apr 05, 2018, by Reporter1776767

  Thank you for your concern for our customer Mr. [redacted], our Executive Assistant for our [redacted] regional office, followed up on the information Mr. [redacted] provided and sent him the following email in response:Mr. [redacted], Your communication to my corporate office has been... forwarded to my attention for review and resolution. Please accept my sincere apology for the service you described as receiving from at our u-haul centers. We expect our employees to provide every...

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  Company rating 

  516
• U S Van Lines Inc

  Added on Apr 21, 2018, by Reporter1785281

  They moved us from St Louis to Austin TX. The move went flawless. Great crew of people. I would give them an 11 on a 1 to 10 scale.

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  Company rating 

  21
• International Contractors

  Added on Mar 29, 2018, by Reporter1794801

  I have already attached all the documents in the Revdex.com.org website. Attached are the same documents I have uploaded for my case on Revdex.com.org for your consideration. [redacted] represented himself as a partner with [redacted]. [redacted] is the person who handle the money since [redacted] do not have bank account. All the contracts have Mr [redacted] signature. There is no executive authority as he claimed, all the signature repesent himself and Mr [redacted] as partner. Moreover, I...

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  Company rating 

  6
• AAA Minneapolis

  Added on Mar 31, 2018, by Reporter1799489

  Initial Business Response /* (1000, 5, 2015/10/27) */ Documentation as requested was sent to the consumer. In addition, I spoke with [redacted] directly and assigned her reservations to a new Travel Agent to assist going forward. [redacted] had lost trust in her agent Carol [redacted] at the... Galleria. Reservations are now being handled out of the HQ office of AAA Minneapolis in St Louis Park, MN. A credit of $500 for past issues was given to Ms. [redacted] from AAA. Initial Consumer...

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  Company rating 

  6
• Mercedes Benz of St. Louis

  Added on Apr 13, 2018, by Reporter1805384

  The original response is still my feelings. It is very hard to comment on a situation that happened almost one year ago. As stated the car came in with a battery draw and we located and remedied the largest draw of electrical power when sitting. I can not comment on what was said because I was not involved in the conversations I can only review the documents and notes pertaining to that visit. What I can say is as the Service Manager of this dealership for almost 20 years I was never contacted...

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  Company rating 

  23
• Frontier Airlines, Inc.

  Added on Mar 29, 2018, by Reporter1814144

  Hello [redacted], We have received your correspondence as submitted to the Revdex.com and appreciate the opportunity to respond. Our ApologiesI am sorry to hear about what happened at the ticket counter for xxxxx's and xxxxx's flight to St Louis. When a passenger misses their... flight, they are to present the card to the agent so that they can pay for the same day change fee. It does not sound like the airport handled their late arrival appropriately. It's really unfortunate that...

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  Company rating 

  1856
• H & H TV & Electronics

  Added on Mar 25, 2018, by Reporter1819714

  we talked to the customer the day in question and explained why the delays were taking place.  I gave them an estimate of how much it would cost, and they approved the estimate.  I will have to have the customer remove the complaint because a settlement was reached probably after the... complaint was made.   Jack [redacted] H&H TV Electronics and Appliance Repair[redacted]sT Louis Park mn 55426###-###-####

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  Company rating 

  2
• Elite Moving and Storage

  Added on Apr 06, 2018, by Reporter1822669

  Initial Business Response /* (1000, 5, 2014/11/26) */ we do apologize for any inconvenience with this move. after reviewing your file we seen that the total cost of your move was 1383.00 (not 2138 as stated in the complaint above). We also seen that your items were packed by owner and we... picked them up in a storage facility (that means that somebody else packed them in the house and moved them there) and we had no way to confirm the condition of the items that were in the boxes before...

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  Company rating 

  109
• KBAA LLC

  Added on Apr 12, 2018, by Reporter1822817

  Complaint: [redacted] I am rejecting this response because: I did not verbally abuse any repairman. He was an hour late, then he looked at the repair and said he needed supplies. He then did not return for 4 1/2 hours. He looked at everything again and said that he would have to come back the next day. I simply registered my disappointment that i was told it would be finished that day and now I would have to be inconvenienced yet another day. I was also told that simple floor tiles would be...

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  Company rating 

  4
• Frontier Airlines, Inc.

  Added on Apr 11, 2018, by Reporter1825311

  Initial Business Response /* (1000, 7, 2015/08/11) */ Dear Ms. [redacted], We have received your correspondence as submitted to the Revdex.com and appreciate the opportunity to address your concerns. I am sorry you and your family were not informed of the schedule change. With 3rd... party bookings such as yours when we have a change we notify them as your agent. They in turn contact you or accept a change on your behalf; most often we don't receive your contact information from the 3rd...

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  Company rating 

  1856
• Johnson's Waterfalls & Retaining Walls LLC

  Added on Apr 12, 2018, by Reporter1829920

  Initial Business Response /* (1000, 7, 2015/08/11) */ although [redacted] seems like a real good stand up gentleman he is not telling the truth about this I did go and look at a valve check valve as I was going back to get back with me that I have used on many of sprinkler systems around homesI noticed... that I now need it to be a certified plumber to do the sort of work so I spent the next three and a half to 4 hours that evening looking for someone to help him with his situation since...

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  Company rating 

  1
• Merchant Account Solutions

  Added on Apr 06, 2018, by Reporter1834132

  On 10/6/2015 at 11:32 PM PST merchant contacted our company, unsolicited and applied and completed application on 10/8/16 at 12:27 PM... PST for the services in question. Application requests pertinent information to be entered in prior to application submission, these steps include but are not limited to           Business Name Principal Owner Name Federal Tax ID # Social Security Number Expected Processing Volume Checking Account Number Bank Routing Number Our application...

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  Company rating 

  242
• Helitech Waterproofing & Foundation Repair

  Added on Apr 11, 2018, by Reporter1834341

  Initial Business Response /* (1000, 5, 2016/02/01) */ January 29th 2016 Revdex.com 211 N. Broadway, Ste. 2060 St Louis, MO XXXXX RE - Complaint case # XXXXXXX To whom it may Concern, I would like to request for the Revdex.com to review the complaint that was... registered on January 25th 2016 by Mr. [redacted] and consider removing it from our record, as we had received no complaint from our customer regarding any issues that he had with the work that we had previously completed at...

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  Company rating 

  35
• Sirness Services, Inc.

  Added on Apr 15, 2018, by Reporter1859754

  [redacted]  [redacted] * [redacted] **  [redacted]Daytime Phone: [redacted]E-mail: [redacted] Thank you,  Mr  Rohr for being a BEE customer since 1988.  I apologize for the confusion.  And for my "hanging up on you".  I was actually... in our warehouseI remember your call exactly.  The phone went dead, as often happens in the warehouse for one reason or another.I thought you would call back.   I apologize again--I should have pro acted and called when I returned to the office.BEE will...

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  Company rating 

  17
• WCK LLC

  Added on Apr 20, 2018, by Reporter1861027

  MiniMoves transported an antique executive desk for me from San Antonio to St Louis. From pickup to delivery, the service was excellent. I am so pleased with MiniMoves and highly recommend them. Ursula [redacted]

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  Company rating 

  263
• Wall 2 Wall Cleaning Services

  Added on Apr 11, 2018, by Reporter1866982

  Wall to Wall did a great job cleaning the walls of our indoor riding arena. We will hire them again ! Lake St Louis Stables

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  Company rating 

  63
• York's Wild Kingdom

  Added on Apr 18, 2018, by Reporter1876455

  Initial Business Response /* (1000, 12, 2015/05/21) */ Dear [redacted] We have looked at this matter and find this hard to believe. Mr. [redacted] is a timeshare owner and we are sure he understood that he was making a purchase and not just buying show tickets. He spent four hours with the salesman and... went over the full program and signed a full set of documents for the purchase. On November 24th he sent a check to pay the contract in full. If Mr. [redacted] has questions or need...

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  Company rating 

  101
• Autos of Europe, Inc.

  Added on Apr 01, 2018, by Reporter1879215

  [redacted] (via [redacted]),Cc: Revdex.com St LouisYou are by now clearly in receipt of my certified letter.  I received notice on Thursday of last week.I continue to hear nothing from you.[redacted]...  You have not lived up to your part of our agreement.  I did you over $20,000 dollars to fix and resolve very straight forward items in my car.My car continues to leak oil.  My car has experienced significant body damage.  My car electrical is not resolved.Further issues have come up.  Brake...

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  Company rating 

  20
• Roden's Landscaping

  Added on Apr 15, 2018, by Reporter1888692

  Initial Business Response /* (1000, 5, 2015/10/07) */ Contact Name and Title: [redacted] President Contact Phone: XXX-XXX-XXXX I am the owner who spoke with the complainant the evening of the incident. I have investigated incident and reviewed operation and safety procedures with the employee. ... As I stated to the complainant," There were no chemicals of any kind being sprayed". Only potable water obtained from City of St Louis Water Division was being sprayed on the sod. My office...

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  Company rating 

  1
• Wengerd Construction

  Added on Apr 07, 2018, by Reporter1921585

  On 10/6/2015 at 11:32 PM PST merchant contacted our company, unsolicited and applied and completed application on 10/8/16 at 12:27 PM PST for the services... in question. Application requests pertinent information to be entered in prior to application submission, these steps include but are not limited to           Business Name Principal Owner Name Federal Tax ID # Social Security Number Expected Processing Volume Checking Account Number Bank Routing Number Our application...

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  Company rating 

  393
• St. Louis Countertops, LLC

  Added on Mar 27, 2018, by Reporter1931736

  I have called the customer after I received his email with the attachments. I am waiting the quote for repairing the damage from him cabinet maker and will honor reasonable quote.[redacted]st louis countertops llc[redacted]

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  Company rating 

  5
• Robert Automotive

  Added on Apr 11, 2018, by Reporter1942074

  [redacted] came to my shop to get a wheel alignment.  I told her she needed tire.  She returned with different tires used and not match.  The shake she has come from tires needing balancing.  Her traction bar was bent when she come so we straightened it out.  I gave her... money back and don't think I should buy more tires.  The place she brought the tires from don't sell new tires and she never returned for us to take a second look at car.   [redacted]DBARobert's Automotive[redacted]E. St Louis, IL 62205

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  Company rating 

  9
• D & K Boerboels, LLC

  Added on Apr 08, 2018, by Reporter1946914

  Mr. [redacted] deposit was received om 11/2/2017.  It is highlighted on the contract deposits are non refundable but can be moved to another litter.  Mr. [redacted] was informed of [redacted] and [redacted] litter did not take and per conversation was moved to [redacted] and [redacted] litter.  Mr. [redacted] wanted... a big dark red maleand there were not any big dark red males in that litter.  Therefore, Mr. [redacted] was contacted again about [redacted] and [redacted] litter Mr...

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  Company rating 

  9
• Ameren

  Added on Apr 12, 2018, by Reporter1949378

  March 2, 2018     Revdex.com                 Open Date:     02/21/2018       Complaint ID #:     [redacted] ...              Account #:     [redacted]     Customer Name:     [redacted]     Service Address:     [redacted]                                  E St Louis, IL 62207       The customer’s complaint is in regard to account balance.   Ameren Illinois Response Ameren Illinois conducted a thorough investigation of the subject complaint which revealed the following information.  ...

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  Company rating 

  361
• Prince & Pauper

  Added on Apr 17, 2018, by Reporter1961359

  [redacted] R [redacted] Jr.  / [redacted]Dates of Service: 06/09/2016 - PresentI spoke with Mr. [redacted] on 06/09/2016 at 4:00 PM. I let him know I wouldbe looking into his account and will try to have our Credit Departmentexpedite their investigation.He thanked me for calling.06/10/2016... 10:21:21 [redacted] W. [redacted] (BW[redacted])Mr. [redacted] called me on 06/10/2016 at 10:15 AM. I informed him we'recontinuing to look into his concern and I will contact him back with...

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  Company rating 

  120
• Capitol City Chrysler

  Added on Apr 19, 2018, by Reporter1977706

  On Friday September 22, 2017 around 5:15 pm I received a phone call from a dealer I believe was located in St Louis area. They stated that they had Ms. [redacted] vehicle in their shop with a brake squeak concern. Upon investigation they concluded that the rear brake pads were the cause of the noise. I... ask what type of brake pads were on the car only because that the parts themselves would carry a warranty. The service advisor told me they were parts that were purchased from [redacted]...

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  Company rating 

  10
• American Bottoms Regional

  Added on Apr 24, 2018, by Reporter1981304

  20 June 2017   Revdex.com 211 N Broadway Ste 2060 St Louis, MO  63102   RE:  [redacted] Complaint # [redacted]   I received your email on June 19, 2017, concerning the consumer complaint for the above referenced customer.  Mr. [redacted] is disputing the return... check fee of $25.00 that was placed on his account for a return check.  Mr. [redacted] made a check payment of $46.86 + service fee via our web payment system on 5/31/17 payment processed on 6/1/17.  On 6/1/17 another payment for...

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  Company rating 

  9
• Mercedes Benz of St. Louis

  Added on Apr 21, 2018, by Reporter1997134

  This vehicle had never been here prior to 23MAR17 at 137096 miles. Complaint was battery is dead every morning. Advisor [redacted] obtained approval for diagnosis and we proceeded with diagnosis. [redacted] received approval for the two devices that were draining the battery. We kept the car for two... extra days to check and recheck to be sure the problem was solved and it was free of any drain or warning lights. It was clear to see this car had poor repair attempts from many other...

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  Company rating 

  23
• Baumhoff Construction

  Added on Apr 12, 2018, by Reporter1997776

  I talked to the consumer about this. There was a windstorm that came in St Louis after about 4 months after we installed the roof. It is not a warranted item because it was caused by wind damage. It has nothing to do with workmanship or manufacturers defect. We are a roofing company so as far as her... siding coming off, that was nothing dealing with our work.  As a courtesy to her I will go up there myself and see if there is something I can do to repair the issues.

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  Company rating 

  7
• Callier & Thompson Kitchens & Baths

  Added on Mar 28, 2018, by Reporter2017826

  Initial Business Response /* (1000, 5, 2015/05/29) */ We were very disappointed when we received the call from Mrs. [redacted] regarding the water issue she is having in her basement. We were able to locate the job folder in our records and determine that we contracted the plumbing work out to... [redacted] Plumbing (licensed plumbing contractor). We were also able to identify that a plumbing permit was pulled and the work was inspected by the City of St Louis. It was stated by [redacted]...

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  Company rating 

  4
• International Contractors

  Added on Apr 10, 2018, by Reporter2028386

  To whom it may concern: Dear Sir/Madam,My name is [redacted] and my girlfriend is [redacted]. We are the owner of Nail Loft, a nail salon in St Louis. We have hired International Contractors, owners are [redacted] and [redacted] to build us a new salon. The contract was signed on June 2nd 2015, total cost of $25,000. Due to International Contractors lack of knowledge about St Louis County codes, it took them 2 months to obtain a building permit. [redacted] and [redacted] are the main...

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  Company rating 

  6
• Helitech Waterproofing & Foundation Repair

  Added on Apr 23, 2018, by Reporter2031518

  Initial Business Response /* (1000, 5, 2014/06/23) */ June 23, 2014 Revdex.com 211 N. Broadway, Ste. 2060 St Louis, MO XXXXX RE- Complaint Case # XXXXXXX To Whom It May Concern, Around July of 2006 Mr. [redacted] contracted Helitech to install 4 helical piers on the... right side of his walk out basement to stop the vertical settlement of this wall. This work was completed 6/27/2006. On around August 1st 2013 Mr. [redacted] called in stating that he was seeing some movement in...

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  Company rating 

  35
• International Autos, Inc.

  Added on Apr 19, 2018, by Reporter2040019

  We sold Mr. [redacted] a 2006 A4 which was inspected by our senior-most Audi and Porsche factory-trained technician.  This car was safety inspected on RO 502414, where we quoted new tires and rear springs. We replaced tires and springs and road tested the car. We also noted a leak in the... center muffler which was found during the safety inspection.  Sales department received a quote of to fix this issue.  We sold the car to this customer at his offer price of $10,000, and advised him of...

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  Company rating 

  92
• Metro Pest Control

  Added on Apr 09, 2018, by Reporter2053158

  Initial Business Response /* (1000, 9, 2016/07/18) */ [redacted] and Pam [redacted] had Seal Smart seal their deck on 07/29/2009. On Sunday September 13th 2015, [redacted] sent in several pictures showing wood that he was concerned about. We responded back to [redacted] on Monday September 14th, 2015. We asked... for measurements to the boards in question. Once we received the measurements, we sent in a PO request to issue [redacted] and Pam a check for $150.00, for the replacement of the...

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  Company rating 

  53
• Sela Investments Ltd, LLP

  Added on Apr 12, 2018, by Reporter2063420

  Initial Business Response /* (1000, 8, 2014/08/21) */ We have had issues receiving this complaint. Please be advised that the records for this client were forwarded to the collection agency. This client has been directed a number of times to deal with the collection process. We are most... definitely no illegal or fraudulently are not illegal as they state. MCC Collection Agency (XXX) XXX-XXXX. Ask for Dawn Shimmer. The carpet was damaged and that is what the charge was for. We have yet...

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  Company rating 

  11
• U S Van Lines Inc

  Added on Apr 25, 2018, by Reporter2069975

  US Van Lines moved my house from Evansville IN to St Louis MO. Nothing was damaged or arrived broken from this move. This is the only mover I have used in five years that I did not have to file a claim due to damage. Both men were professional and great at their jobs. Thank you US Van Lines!!!

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  Company rating 

  21
• American Bottoms Regional

  Added on Apr 11, 2018, by Reporter2071206

  20 December 2016     Revdex.com 211 N Broadway Ste 2060 St Louis, MO  63102   RE:  [redacted] Complaint # [redacted]   *A similar letter was also mailed today to [redacted], Attorney General, State of Illinois Office, with all the pertinent documentation attached... relating to this case.  The same complaint was also issued to them* Documents too large to attach.   I received your email on December 7, 2016, concerning the consumer complaint for the above referenced customer.  M...

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  Company rating 

  9
• Gabbit

  Added on Apr 04, 2018, by Reporter2080831

  Response to the false claims of [redacted] Ware of F&R Services with regard to services offered and rendered by Gabbit Telecommunications:An initial meeting with [redacted] Ware of F&R Services was held on Saturday February 18th at 230p at their offices located at [redacted]... [redacted], Co-Founder, personally met with [redacted] and explained how Gabbit could provide phone services for F&R. As is standard and part of Gabbit’s sales process all costs were discussed for...

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  Company rating 

  3
• Winners Circle Auto Exchange

  Added on Apr 19, 2018, by Reporter2107035

  Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Thank you for providing additional information from EBTH.I do not accept their response because EBTh has not responded correctly to my previous comments and has provided...

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  Company rating 

  844
• U S Van Lines Inc

  Added on Mar 29, 2018, by Reporter2116478

  I would advise extreme caution to anyone contemplating using US Van Lines Inc out of St Louis, MO. We used their services to move from Troy, IL across country to Oakdale, CA in November of 2014. We purchased their in house insurance because the sales representative assured us that our antique furniture and valuable collections would be fully covered. The movers who came and packed up were efficient and pleasant. They packed up no problem, with some instruction from my husband as to how he...

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  Company rating 

  21
• California Nails

  Added on Apr 17, 2018, by Reporter2118596

  I will never use this company again and will continue to leave complaints everywhere on the internet, on social media, websites etc. My issue with Empire Today started Dec 2014 when the salesman showed up at my house. Went thru the estimate process...it was like buying a car, he kept calling someone to see "what he could do for us" So we finally agreed and he made us all kinds of promises such as warranty/guarantees,when the work would be finish etc. Non of that "fluff" was ever lived up to. So...

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  Company rating 

  975
• Coughlin Automotive of London

  Added on Apr 08, 2018, by Reporter2124054

  Mr. [redacted] did bring his vehicle into our shop overheating with a coolant leak. We found the water pump leaking and replaced the pump to get the customer back on the road. We are not sure how long the customer drove vehicle overheating.A week later the customer took the vehicle to a repair facility due to a coolant smell. They found a bleeder valve open and  leaking coolantm profusly. I spoke with the repair facility in St Louis and he agreed with me that it would be impossible to...

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  Company rating 

  12
• Hollywood Casino

  Added on Apr 05, 2018, by Reporter2126698

  Dear Sir/Madam, Re: Revdex.com Complaint ID: [redacted]On behalf of St Louis Gaming Ventures, LLC, d/b/a Hollywood Casino St Louis, I am writing to inform you that we received notice of complaint ID [redacted] filed with the Revdex.com.  Several members of management at Hollywood Casino... including the Hotel Director, Database Marketing Manager, and General Manager have been in contact with the customer, [redacted], in an attempt to address her concerns to no avail.  The hotel at...

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  Company rating 

  13
• The Crack Team

  Added on Apr 11, 2018, by Reporter2127537

  The customer in question was not able to produce the warranty. He hired another company and then found proof of payment that we had performed the original work. He then wanted his original payment back. Our warranty states that if the cracks that we repaired leak, we fix them free of charge. This... also happened when ST Louis was receiving record rainfall and we we inundated with work. We honored our warranty but it wasn't enough for that particular customers timetable.

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  Company rating 

  5
• L & R Construction & Design

  Added on Apr 12, 2018, by Reporter2131091

  Initial Business Response /* (1000, 5, 2015/10/21) */ Contact Name and Title: [redacted] coo Contact Phone: XXXXXXXXXX Contact Email: [redacted]@gmail.com In response to [redacted]'s complaint there is a lot of illegitimate information. First I went and gave [redacted] a bid several months ago.... Gave her a price she could not afford it at the time. Price was $2500 for tear down and rebuild of concrete /stone steps. Got more than 6 calls from her in between time of first bid and time...

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  Company rating 

  4
• Mercedes Benz of St. Louis

  Added on Apr 07, 2018, by Reporter2136636

  To Revdex.com. Mr. [redacted] purchased a car at another dealer on 11JUL15. On 02NOV15 Mr. [redacted] damaged a right front tire. The vehicle had 5081 miles and the tire had to be replaced. We are not a Pirelli dealer we are a new car dealer and can obtain most brand tires if needed. The tire was replaced... and the remaining tread was in question. Unfortunately Mr. [redacted] only contacted me on 07JUL16 with his request. By July the old tire had been disposed of however the remaining...

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  Company rating 

  23
• Lehmer's Concord Buick GMC

  Added on Mar 29, 2018, by Reporter2138615

  Working with St Louis Street Auto Body was a pleasure. The people are kind, reliable and efficient. From the moment they give you an estimate until you pick-up your vehicle, they are professional and pleasant. The work is top quality. You cannot go wrong trusting St Louis Street Auto Body with your vehicle.

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  Company rating 

  2
• Molly Maid of SE Louisville

  Added on Apr 06, 2018, by Reporter2140587

  REF: Complaint # [redacted] – Revdex.com Letter sent 3/2/2016  Upon receipt of the above referenced notification, a call was immediately made to the customer. The amount in question was fully refunded the day of the telephone call and all of the customers issues were addressed. I sincerely... apologized for the miscue on our end as all of us in the office had thought this refund was already made and obviously that was not the case.  The customer was thankful this got taken care-of and we...

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  Company rating 

  3
• WCK LLC

  Added on Mar 29, 2018, by Reporter2149349

  My team arrived on time and were very fast and friendly. They wrapped fragile items with great care and the pieces traveled from St Louis to CA with no damage. I found the paperwork a bit confusing, but as there were no problems, it was not an issue.

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  Company rating 

  263
• Seko Worldwide, Inc.

  Added on Apr 15, 2018, by Reporter2165504

  The store where I ordered my package was shipped using seko. Needless to say the town my package started is no more than 550 miles away from my house. I emailed seko they called me "sorry your package got misplaced(lost) at our facility in St Louis, MO.( I live in Missouri) We are gonna have it sent over to our facility in Kentucky(Scratches head). You package will be there next week. That week came and went and no luck. So now 20 days later in I figured I would complain on a business rating website. Worst I mean by far the worst experience I have had with a shipping company.

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  Company rating 

  14
• Rent a Vet Movers

  Added on Apr 09, 2018, by Reporter2170292

  My husband received a job offer out of the blue and we were left with little time to move from Ballwin MO to Denver CO. After researching local movers we decided to contact Rent A Vet as well as a few other Revdex.com rated companies. Frank came out to look at our house and our belongings and provided us with a competitive bid. He was very reassuring and we also like the fact that he was willing to handle the move himself. They actually arrived to the new home before we did and were ready...

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  Company rating 

  21
• Wallis Oil Company

  Added on Mar 31, 2018, by Reporter2183367

  Location [redacted]., St Louis, MO 63129

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  Company rating 

  6
• Crest Remodel LLC

  Added on Apr 17, 2018, by Reporter2187183

  Revdex.com 211 N.Broadway Suites 2060 St Louis, Mo 63102 Atten: [redacted]   We are in receipt of your correspondence ID #[redacted]. Crest Remodel LLC did contract with Mr. & Mrs. [redacted] on 2/15/16. It always in our interest to optain 100% customer... satisfaction, but unfortunately customer excepectation sometimes over come there judgment. With over 90% customer satisfaction rate we feel this customer falls into the other 10% that we cannot satisfy no matter what followup, or...

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  Company rating 

  1
• O'Brien Kia of Bloomington

  Added on Apr 02, 2018, by Reporter2188359

  Initial Business Response /* (1000, 5, 2016/07/12) */ I have contacted the customer. He lives in St Louis and states it may be a few weeks until he makes it back to the Bloomington area. I will be personally looking at the seat damage when the customer arrives.

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  Company rating 

  4
• Gravois Detail & Window Tinting, LLC

  Added on Apr 24, 2018, by Reporter2189984

  Initial Business Response /* (1000, 5, 2015/06/30) */ Contact Name and Title: [redacted] A [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted]@att.net Mr.[redacted] came in to my business Saturday 6-27- about : pm requesting to have him front WINDSHIELD tinted which is illegal in the... state of Missouri , but we did it anyways and in the process this tint is applied to the inside of the front windshield and how we apply this is with a solution not water and when we do thi...

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  Company rating 

  3
• Mercedes Benz of St. Louis

  Added on Apr 07, 2018, by Reporter2196271

  Mr. [redacted] brought his car in for repairs on 15NOV2014 (Inv#[redacted]). Repairs and maintenance were performed per Mr. [redacted]'s instructions when he signed the work order. A free loaner car was provided and the work was completed and the cus[redacted]er picked up the vehicle on 05DEC2014. The first... documented call from Mr. [redacted] was on 03MAY2017 asking for a full refund of work provided nearly 2.5 years ago. At no time prior did Mr. [redacted] mention there was any...

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  Company rating 

  23
• Pegues - Hurst Ford

  Added on Mar 30, 2018, by Reporter2200010

  I am from Northwest Louisiana and have been car shopping for a month or so now. I have been unable to find a dealer in my area that was willing to work with me and my budget to get in into a vehicle of my choice and package. All the other places have tried to get me to settle for something I didn't want to make the sale. As a last ditch effort, I looked up dealers in Northeast Texas and found Pegues-Hurst. I sent in an online inquiry and received a response back within just a couple minutes by...

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  Company rating 

  2
• IKEA US, LLC

  Added on Apr 13, 2018, by Reporter2203360

  The St Louis store has contacted [redacted] regarding her assembly.  Our assembly team will need to remove baseboards in order to secure the unit to the wall.  The customer does not want to remove the baseboards.   There was no resolution during this call as the customer stated... she could not talk any longer.  The day phone number provided was used to contact her.   The case is being left open in case [redacted] would like to move forward with closure.   IKEA case [redacted]

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  Company rating 

  137
• Fields Data Recovery USA, LLC

  Added on Apr 13, 2018, by Reporter2205955

  Complaint: [redacted] I am rejecting this response because:This response is incomplete and misleading.  Mr [redacted] is fully aware of my absence from my residence related to my work interviewing harmed patients around the country.  We discussed this in my cell phone conversations on May 25 when I arranged to have the new retail drive sent overnight to his business while I was on the first leg of my trip from Dayton-St Louis-Oklahoma City-Alamogordo-Tucson-Palm Springs-Lo...

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  Company rating 

  145
• St. Louis Driveway, LLC

  Added on Apr 19, 2018, by Reporter2210091

  I hired St Louis Driveway over the summer to add on to my driveway and porch. At first I was a little discouraged because it took several weeks after I approved and signed the quote but once they got started, everything was completed fast and the quality of work was great. There was a couple of things that weren't done due to a miscommunication but Derrick was great and took care of it. They cleaned up and hauled away the debris when they completed the job.

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  Company rating 

  3
• Star Tribune Media Company, LLC

  Added on Apr 02, 2018, by Reporter2239127

  December 4, 2017       [redacted] [redacted] St Louis Park, MN 55416   Re:      Revdex.com Minnesota Case No:  [redacted]             Star Tribune Acct:  #... [redacted]   Dear Ms. [redacted]:   As discussed by telephone today, I’m very sorry about the poor results with Thanksgiving service in recent years.  Your frustration expressed in your complaint with the Revdex.com was understandable.   In addition to the credit you received for the missed paper on 11/23, I have...

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  Company rating 

  367
• Aqua Systems

  Added on Apr 24, 2018, by Reporter2246368

  Initial Business Response /* (1000, 11, 2015/11/30) */ This customer has been a long time customer of our products. She called questioning the amount of money she owed for water delivered to her home. I went through each of the 3 or 4 transactions (invoices and payments) with her over the phone.... She agreed with each invoice concerning the number of bottles dropped off and picked up; however, she did not agree with the overall total. I went through it several more times and we could not...

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  Company rating 

  4
• Champion Window Co of St Louis

  Added on Apr 16, 2018, by Reporter2265593

  Revdex.comFax- [redacted]Re: Complaint# [redacted]To Whom It May Concern:We installed a window for the customer on 1/22/09.  We offer a life time warranty, however after the first two years a service fee applies. The customer called us on 1/4/10 because the glass cracked.  We... replaced it free of charge on 5/11/10.  The customer called again on 10/26/10 and stated the window was delamination.  We ordered a replacement.  We tried calling the customer several times to schedule an...

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  Company rating 

  52
• Ameren

  Added on Apr 26, 2018, by Reporter2266714

  In reviewing the information, the customer called to establish new service in November 2015.  At that time, an unpaid balance was transferred from a previous account in the same name.  Per the St Louis County Recorder of Deeds website, the customer was listed as a joint owner of the... property where the unpaid balance accrued.  This appears to be a family situation; therefore, the customer will need to work out responsibility with the relative he feels is responsible as Ameren will not get involved.  This issue is also being investigated by the Missouri Public Service Commission.

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  Company rating 

  361
• St Louis Post-Dispatch

  Added on Apr 11, 2018, by Reporter2282937

  Complaint: [redacted] I am... rejecting this response because: they have not said that they will be working on a solution to fix the problem. They are simply telling me that there is a problem, and "this time" they will give me a credit. But, there will be more missed deliveries -- probably tomorrow and the day after that etc. I want to know what are they going to do to address the root cause and fix the problem?  Are they working on getting a regular carrier for the route? What is the...

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  Company rating 

  382
• BBW Homes

  Added on Apr 14, 2018, by Reporter2298771

  Initial Business Response /* (1000, 11, 2015/12/13) */ Tenant has occupied the property since July 2011. We feel we have resolved all of her maintenance requests in a timely manner. The most recent complaint of the roof leaking was reported to us on 11/2/15. It rained for several days straight... but on 11/6/15 a roofer spent the day on the roof. He went back a couple weeks later when the tenant reported he had not fixed the problem. Now that the roof is fixed, we have begun work on the...

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  Company rating 

  21
• Enterprise Car Sales

  Added on Apr 07, 2018, by Reporter2301907

  Revdex.com 211 N. Broadway, Suite 2060 St Louis, MO  63102 Dear Revdex.com, I am writing you in response to the complaint ID #[redacted].  Enterprise Car Sales has issued the refunds to the appropriate parties and consider this matter closed.  The checks have... been sent to our Glen Carbon Location so that the customer can come in and pick up.  Sincerely, [redacted] Controller Enterprise Car Sales of St Louis [redacted]                                                                                                                                       St. Louis, MO 63132

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  Company rating 

  33
• Lost Valley Lake Resort

  Added on Apr 29, 2018, by Reporter2325017

  02/08/17     Revdex.com 211 N. Broadway, Suite 2060 St Louis Mo. 63102   RE: Lost Valley Lake Resort Account #[redacted]        [redacted]        ID # [redacted]     To Whom It May Concern;   I am... responding to a complaint regarding dues increase and transfer of ownership in hopes of resolving this matter.   The Board of Directors, also owners, meet each year to discuss the annual maintenance fee. At this board meeting it is voted to see if the dues will increase or remain the same for...

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  Company rating 

  61
• S & J Auto Sales, Inc.

  Added on Apr 28, 2018, by Reporter2325966

  This letter is in response to a complaint from [redacted] against S&J Autos LLC. [redacted] approached myself at my business and said he was in desperate need of help in purchasing a car.  He stated, "My wife left me and let my two cars be repossessed." He said, "I only have... [redacted] dollars to put down on a car and my credit is ruined." I, was at first hesitant, but he insisted for me to try to help him get a car because, "Everyone else turned him down." He even said that he...

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  Company rating 

  6
• Zen Windows of St. Louis, LLC

  Added on Apr 16, 2018, by Reporter2343870

  My wife and I own a home in Missouri that had 30 year old windows. They no longer opened easily and replacement parts were hard to find. In the spring of 2016 we decided to replace all 18 double hung windows. The choice of windows to purchase came down to price, quality, and color. We looked at several brands and found they did not offer many colors for vinyl and wood is not only expensive but we would have to be stain them. The windows being replaced are cherry (dark wood color). While...

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  Company rating 

  15
• Overhead Door Company of Shenandoah Valley

  Added on Apr 26, 2018, by Reporter2345536

  I picked up a car at the St Louis International Airport on 12/15/16. The car was rented to us with beer cans under the seat and the smell of beer in the car. We didnt find out where the smell was coming from for several days. Calling the manager he stated that he could not say whether this occurred without talking to the service technician. We dont drink and its been proven time and time again that people lie when they make a mistake at work. It was a 2 hour drive there and and another...

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  Company rating 

  39
• Account Resolution Corp

  Added on Apr 28, 2018, by Reporter2354499

  Initial Business Response /* (1000, 5, 2016/02/04) */ Account Resolution Corporation (ARC) received this complaint XXXXXXX on 1/29/16. The consumer indicates in the complaint that ARC is attempting to collect an account that was discharged in a bankruptcy from 2010. The consumer indicates this... information has been sent to ARC several times over the last 6 years. The consumer's desired resolution is for the account to be removed from credit reporting and collection attempts stopped...

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  Company rating 

  43
• Megabus.com

  Added on Apr 27, 2018, by Reporter2358329

  I was on a schedule trip from Rensselaer-Albany to NY,NY the bus was suppose to arrive at 10:50am. It didn't show up until well after 11am. The driver never stated that anything was wrg we started on the journey. He stopped again unscheduled at a rest stop never communicating as to what the issue was. This bus also stopped again in Rhinecliff NJ again unscheduled. Was not on the itinerary that I received from Megabus. Needless to say the bus was 45min late to the destination. This may...

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  Company rating 

  1193
• Rural King Supply

  Added on Apr 30, 2018, by Reporter2361584

  November 2, 2017 Dispute Resolution Department Revdex.com [redacted] St Louis, MO  63102     Complaint ID:  [redacted] Customer:  [redacted]      According to our rebate department, Mr. [redacted]’s rebate has been... corrected. Please see message received 11/2/2017 at 11:59 am from the Rural King Rebate Department.   “This was declined incorrectly by the system. I show the rebate should have been approved for $46.08. I have manually processed it and will be emailing this to the customer...

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  Company rating 

  86
• Hire A Helper LLC

  Added on Apr 13, 2018, by Reporter2374996

  Ms [redacted] originally hired Relo Pro, a moving labor company based in St Louis, for May 30th 2014. She left them a review that wasn't positive but wasn't exactly "scathing" either:   ???: They did a good job, but dismantled my dining table, sectional, and part of bed frame that didn't need to be dismantled. I have to pay someone to put the sectional, now in eight peices, back together. The dining table legs were very tedious and time consuming to take off after which there was plenty of...

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  Company rating 

  39
• Louisville Web Group

  Added on Apr 04, 2018, by Reporter2400916

  Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Regards,   [redacted]     Fortunately with regard to this complaint, everything is verifiable that I have said which I'm grateful for as not only are these people incompetent, they are also liars. To address their lies point by point -  1. Contrary to...

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  Company rating 

  6
• Special Touch Cleaning and Pressure Washing

  Added on Apr 26, 2018, by Reporter2402696

  Monday March 12, 2018Dispute Resolution DepartmentRevdex.com[redacted]St Louis, MO 63102ID: [redacted]Springfield, MO 65806To Whom It May Concern,We experienced a furnace outage at [redacted] Springfield MO 65806 on Thursday January... 11, 2018. An email was sent to all residents on Friday January 12 2018 notifying residents the repair was to be completed no later than Monday January 15, 2018. The repair completion was expedited and was completed on Saturday January 13, 2018 so that...

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  Company rating 

  3
• Stanley Steemer Carpet Cleaner

  Added on May 01, 2018, by Reporter2418765

  Initial Business Response /* (1000, 5, 2015/12/28) */ Our records indicate that the job was completed on 12/21/15. We cleaned and applied the live enzyme deodorizer. Please let us know if there are any additional concerns. Please contact the office manager at the St Louis main office. I did... leave you a voicemail with my contact information if you need to contact me. Thank you.

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  Company rating 

  69
• Sanchez Roofing

  Added on Apr 11, 2018, by Reporter2429311

  Initial Business Response /* (1000, 10, 2015/06/24) */ I will be going to her and personally speak with her. I would like to fix whatever issue she has. I am not in St Louis right now, but I am in Kansas City doing some work. Next week I would like to stop by her house and do whatever she would... like me to do to fix the roof. I would like to care of whatever she needs done.

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  Company rating 

  4
• Septic Solutions

  Added on Apr 26, 2018, by Reporter2442111

  The owner of the property did hire a.e.s.inc. to do the soils and engineering work in order to obtain a permit and do the installation . Once the same person and the new buyer did not want to wait till the work was completed before they closed on the deal, the seller broke his word to us doing the... work in order to make the deal after getting me to come out to the site several times without compensation and came up with some different ways that a,.e.s. inc. only could do this work and...

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  Company rating 

  19
• Anderson Building Co LLC

  Added on Apr 13, 2018, by Reporter2450269

  My wife and I have had a lot of construction done on our house and have dealt with several different contractors since we bought our first house in 2010. Anderson building company is by far the best contractor we ever hired and we haven't had any reason to look beyond them for any service or repair since. Anderson Building Company has completed two projects for us, and we recently hired them for two more. All of our projects have been major renovations involving multiple system...

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  Company rating 

  16
• San Diego RV & Jet Ski Rentals

  Added on Apr 29, 2018, by Reporter2468050

  First off I don't even know where to begin with [redacted] In our business it is very hard to predict whether or not a unit will be returned from a rental without damage. In this case the RV being rented came back with a huge break in the windshield that I had deemed as unsafe to drive with. The... crack was huge and directly in front of the drivers vision. This new windshield that I had ordered was going to take 4 days to get and would interrupt [redacted] vacation. I let them know that...

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  Company rating 

  8
• B & K Enterprises

  Added on Apr 24, 2018, by Reporter2470577

  First Hawaiian Bank has taken over a month to send a title after an auto loan was paid off, and has lied on multiple occasions about timeliness and when the title was sent. I still do not have the title, we cannot afford to pay off another loan since our original buyer backed out after a... month,  and it will be difficult for me to find another buyer since I am a full time student and my husband is deployed.Background: My husband was attempting to sell his truck prior to deployment...

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  Company rating 

  64
• Rural King Supply

  Added on Apr 13, 2018, by Reporter2484751

  October 17, 2017 Dispute Resolution Department Revdex.com 211 N. Broadway, Suite 2060 St St Louis, MO  63102 Order:  [redacted]  Order date and time:  Sep 14, 2017 7:38:15 PM Customer:  [redacted]    I spoke with our department that handles PayPal order. Our policy is to refund only the amount that was indicated on the transaction. “If PayPal took it upon them self to refund the customer before we had processed the refund then I’m sure that PayPal kept the refund that we sent.” The customer...

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  Company rating 

  86
• Olympia Moving & Storage, Inc.

  Added on Apr 07, 2018, by Reporter2485504

  Hired these folks to move a few things to St Louis for my son who is at school. Generally smooth, some communication glitches that were frustrating and one item damaged (allegedly will repair) and one item not put on truck which now they have promised to mail to him. I would say overall OK but could work on their communication line with customers, I had to chase down the status of the move and dispatcher was frazzled telling me she had "no clue" - kinda scary

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  Company rating 

  55
• Dodge Moving & Storage Co Inc

  Added on Apr 09, 2018, by Reporter2492742

  Initial Business Response /* (1000, 6, 2015/11/17) */ Contact Name and Title: [redacted] vic presiden Contact Phone: XXX-XXX-XXXX Contact Email: [redacted]@dodgemoving.com (In order to clearly respond to the complaint I have copy pasted the complaint here and I will add my response directly... into the text of the complaint, my responses will be in parentheses) My Mothers name is [redacted] MD. My mother moved into [redacted] House in July 2014 just a few weeks after my Dad died. A...

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  Company rating 

  27
• Globester LLC

  Added on Apr 29, 2018, by Reporter2500866

  Hi,Please be advised that we have investigated this case and found that Globester LLC charged the same amount which was being offered to customer by the time of reservation.   On 22nd Jan 2015 [redacted] booked the travel plans from our website directly. Customer booked the reservation with provided card information ,personal details, travel dates etc .   The Total quoted amount of $3280.40  was charged Including Airline Ticket Fare, Taxes and Booking service fees . Globester LLC ha...

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  Company rating 

  93
• Bommarito Buick - GMC

  Added on Apr 25, 2018, by Reporter2510623

  Initial Business Response /* (1000, 6, 2015/06/09) */ The vehicle belonging to [redacted] was in a hail storm that affected a wide swath of St Louis County.Our bodyshop has to follow rules set by the customers own insurance company. We suggested the roof replacement and the customers insurance... protocols recommended paintless dent repair. We attempted the repair but the roof metal was too damaged and had to be replaced. That means that we had to order parts we did not have instock and...

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  Company rating 

  30
• Expedia Inc

  Added on Apr 28, 2018, by Reporter2517499

  April 30, 2015 Revdex.com Alaska, Oregon & Western Washington Complaint Department RE:  Expedia Case O-[redacted]   Dear Revdex.com, Thank you for taking the time to contact Expedia regarding an issue from our customer. We appreciate the Better Business... Bureau allowing us time to address the comments and concerns which have been brought to our attention. Expedia is disheartened the customer felt their concerns were not resolved adequately by our company prior to seeking...

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  Company rating 

  2550
• Midas Auto Service Experts

  Added on Apr 25, 2018, by Reporter2517753

  My name is [redacted] General Manager for the St Louis area. As Mr [redacted] stated we did an oil change and a Right front axle. We estimated other services with are in the attachment. We strive for excellence in Quality Control. It appears as Mr [redacted] stated that the right front wheel was causing... his issue after picking up his vehicle. I believe he had another shop tighten the lug nuts and this corrected the issue. I am willing to Install the bearing at no cost parts and labor...

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  Company rating 

  106
• Helitech Waterproofing & Foundation Repair

  Added on Apr 17, 2018, by Reporter2519150

  Initial Business Response /* (1000, 7, 2015/07/29) */ July 23, 2015 Revdex.com 211 N, Broadway, Ste. 2060 St Louis, Mo XXXXX RE - Complaint case # XXXXXXX To whom it may concern, We would like to request that the Revdex.com close this complaint as we are... confident that once the facts surrounding this matter are reviewed and understood, it will be confirmed that we have acted according to the standards, as set forth by the Revdex.com, in the actions we have taken with the...

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  Company rating 

  35
• New Concepts Management Group, Inc.

  Added on Apr 07, 2018, by Reporter2527239

  Initial Business Response /* (1000, 5, 2015/03/10) */ Case#[redacted]: In response to the consumer's complaint regarding a "returned stop payment" fee of $20.00. The first check (#8461) was received at the associations' bank lockbox on January 12th, 2015 which is located in Los Angeles, CA. The... bank processes checks the day they are received and New Concepts get the file the following business day. Therefore when the homeowner had her first conversation with Shannon on the 12th we...

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  Company rating 

  2
• Premier Auto Service, Inc

  Added on Apr 15, 2018, by Reporter2544455

  Hi my name is [redacted] I am the General Manager of the Travers Auto Group. As we are sadden by the news that you are experiencing issues with your 2006 Mercedes CLS500 and we understand how costly / frustrating it can be to maintain a high end luxury vehicle. Ms.[redacted] is correct she... purchased her vehicle from St Louis [redacted] on 3-19-15  with 110,694 St louis [redacted] Provides a 30 day 1000 mile powertrain, drivetrain, transmission warranty at no charge to the customer...

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  Company rating 

  13
• M.A. Williams Auctions & Appraisals

  Added on May 03, 2018, by Reporter2544604

  Initial Business Response /* (1000, 5, 2015/06/22) */ This consumer filed a dispute regarding the merchandise he purchased with American Express. He lost the dispute. He came into my shop after the dispute was resolved shaking a paper at me and demanding his money back in a loud, threatening... fashion. My employees and several customers who were in the shop at the time asked him to leave. It took a lot of coaxing but finally an employee accompanied him outside. The next morning we called...

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  Company rating 

  1
• Lost Valley Lake Resort

  Added on Apr 26, 2018, by Reporter2550275

  10/24/16     Revdex.com 211 N. Broadway, Suite 2060 St Louis Mo. 63102     RE: Lost Valley Lake Resort Account # [redacted]        [redacted] and [redacted]     To Whom It... May Concern;   I am responding to a complaint dated October 21st, 2016, regarding the [redacted]’s Lost Valley Lake Resort ownership, in hopes of resolving this matter.   The [redacted]’s have been Lost Valley Lake Resort owners since June of 1997. When they first became owners, purchasing a...

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  Company rating 

  61
• JM Marschuetz Construction Company

  Added on Apr 17, 2018, by Reporter2556938

  Initial Business Response /* (1000, 10, 2015/07/14) */ There was a chip or crack that occurred on a portion of their driveway. From what I understand it is very small. It is questionable if this is on their driveway or on a part of the St Louis County. They paid to have this replaced when we did... their driveway. With that being said we did a couple attempts to please them and stated we would do a whole replacement. They are under the misunderstanding that we were going to replace their...

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  Company rating 

  2
• Primerica Financial Services

  Added on Apr 18, 2018, by Reporter2565423

  Mr. [redacted] did bring his vehicle into our shop overheating with a coolant leak. We found the water pump leaking and replaced the pump to get the customer back on the road. We are not sure how long the customer drove vehicle overheating.A week later the customer took the vehicle to a repair facility due to a coolant smell. They found a bleeder valve open and  leaking coolantm profusly. I spoke with the repair facility in St Louis and he agreed with me that it would be impossible to...

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  Company rating 

  65
• Orbitz

  Added on Apr 30, 2018, by Reporter2589445

  i purchased a ticket in Feb 2015 for a fight from St Louis to Fort Lenordwood . Had to cancel and am trying to use that ticket now. Its been 9 days and no "open" ticket. I have talked with 12 customer service and spent a min of 3 hours on the phone so far and still have no ticket. I leave in 3 weeks. They keep giving me the run around about the owner of the airline has to "open" the ticket and they wont contact us. Well I have called them 3 times and they say Orbitz has not contacted them. i...

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  Company rating 

  2427
• Stanley Steemer Carpet Cleaner

  Added on Apr 19, 2018, by Reporter2589767

  Initial Business Response /* (1000, 5, 2016/01/12) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted]@steemer.com Mrs. [redacted], I spoke with you on a few of the occasions when you called in asking about your placement on the... waitlist. As was explained to you when you called in on the 28th, and then again each time you called in asking about your placement on the waitlist, we had a waitlist of over 200 people and had actually stopped...

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  Company rating 

  69
• Aim Carpet & Air Duct Cleaning LLC

  Added on Apr 18, 2018, by Reporter2592348

  I had never hired a professional carpet cleaning service before, but the apartment I was moving out of required us to have the carpets professionally cleaned. When I called to schedule an appointment with Aim Carpet Cleaning, Jim was professional and friendly, honest and courteous. He booked me in at my convenience and explained what I could expect. His services went above my expectations and I am just so very pleased. He even went the extra step for us to try to remove a very stubborn stain I...

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  Company rating 

  10
• K & B Truck Repair

  Added on Apr 08, 2018, by Reporter2603122

  March 29, 2016Revdex.com211 N Broadway Ste 2060St Louis, MO 63102RE: [redacted]Dear Dispute Resolution Department, In response to complaint ID# [redacted].  This issue was due to a miscommunication between our shop manager and the customer.  This issue has since been resolved and... the customer has picked up their truck.  Sincerely, [redacted]PresidentKB Truck Repair, Inc

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  Company rating 

  1
• Jack In The Box Inc

  Added on May 03, 2018, by Reporter2604273

  June 16, 2014 0pt;" class="MsoNormal"> [redacted]           Revdex.com 5050 Murphy Canyon Rd., Ste. 150 San Diego, CA 92123 Dear [redacted]: Thank you for contacting us regarding Revdex.com complaint ID: [redacted].  Prior to receiving this complaint, we had not been notified of the concerns of the complainant, [redacted] of St Louis, MO, regarding his experience at the Jack in the Box on 4500 Lemay Ferry Rd in St Louis. We have since followed up with the restaurant management...

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  Company rating 

  97
• Bradley Gutter Co LLC

  Added on May 06, 2018, by Reporter2625846

  After researching this issue in detail, I tried to contact the customer, making 11 calls in 6 days, every time I got a message that voicemail has not been setup. I was finally able to talk to her on Sunday 11/12/17. She explained that she had storm damage and her gutters had fallen off. I explained to her that we installed the gutters in December 2012 with a 2 year workmanship warranty. I explained that her gutters are out of warranty and that storm damage was not covered as part of the...

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  Company rating 

  4
• The Embassy Suites- Downtown

  Added on May 09, 2018, by Reporter2626521

  Here is the info we have comfirming [redacted] was going to refund us.  We are getting passed around between Embassy suites, [redacted] and [redacted].[redacted] and [redacted]---------- Original Message ----------From: [redacted] <[redacted].[redacted]@Hilton.com>To: "[redacted]@cox.net"... <[redacted]@cox.net>Date: November 17, 2017 at 2:10 PMSubject: RE: Embassy Suites St Louis DowntownPlease see below.....     Called [redacted] again.. the guest booked through an affiliate...

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  Company rating 

  5
• LKQ Keystone

  Added on May 05, 2018, by Reporter2635743

  [redacted]  [redacted] * [redacted] **  [redacted]Daytime Phone: [redacted]E-mail: [redacted] Thank you,  Mr  Rohr for being a BEE customer since 1988.  I apologize for the confusion.  And for my "hanging up on you".  I was actually... in our warehouseI remember your call exactly.  The phone went dead, as often happens in the warehouse for one reason or another.I thought you would call back.   I apologize again--I should have pro acted and called when I returned to the office.BEE will...

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  Company rating 

  31
• St Louis Limousine Inc.

  Added on Apr 15, 2018, by Reporter2645672

  To whom it may concern: St Louis Limousine Inc. shows the reservation cancelled. A full refund in the amount of $150.00 DEPOSIT has been credited to the customers credit card, The balance was never paid by customer which may have contributed to the cancellation. No other information is... available at this time. St Louis Limousine Inc. will not be paying a $500.00 fee to the customer as indicated the customer wished to receive. Any and all funds collected on behalf of St Louis Limousine...

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  Company rating 

  10
• Mid America Rebath & Remodeling

  Added on Apr 27, 2018, by Reporter2651366

  Initial Business Response /* (1000, 5, 2016/03/10) */ Case # XXXXXXX Mr [redacted] says in his Revdex.com filed complaint: "In 2014 we had re Bath redo our bathroom. When the job was finished we discovered that we would run out of hot water during a shower. They came out on two occasions, once in... 2014 and once in 2015. Both times I told them it was the Moen valve was the problem, and both time we were told the problem was the hot eater heater. Last month I had an independent plumber...

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  Company rating 

  5
• Red Key Realty Leaders

  Added on Apr 21, 2018, by Reporter2673080

  Initial Business Response /* (1000, 5, 2015/06/22) */ Contact Name and Title: [redacted] Broker Contact Phone: XXXXXXXXXX Contact Email: [redacted]@redkeystl.com I appreciate this matter being brought to our attention. I have reviewed our file and spoken with the Red Key Agent involved in this... transaction. Red Key represented the seller in this transaction and the Buyer had representation from an agent other than Red Key. At the time Red Key began marketing this property for sale...

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  Company rating 

  1
• St Louis Post-Dispatch

  Added on Apr 21, 2018, by Reporter2680276

  Initial Business Response /* (1000, 7, 2015/12/18) */ Here is a direct number that the customer can call at the Post-Dispatch in St Louis XXX-XXX-XXXX

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  Company rating 

  382
• Shelton Excavating, Inc.

  Added on Apr 21, 2018, by Reporter2688666

  After reviewing this concern with the septic designer and st louis county property line records, we do not feel we were on the neighbors property. I have attached an image of what we were supplied before excavation. The property line looks to have a jog in it closer to the existing garage that is... owned by the neighbor. Matter of fact, it looks as if there garage may be partially on the [redacted] property. We have hired a surveyor to come out and verify these lines and are waiting for...

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  Company rating 

  1
• GMT Auto Sales West

  Added on Apr 29, 2018, by Reporter2697410

  Initial Business Response /* (1000, 5, 2015/07/17) */ Contact Name and Title: [redacted] GM Contact Phone: XXXXXXXXXX Contact Email: [redacted]@sbcglobal.net [redacted] did not purchase an RV he rented a unit from St Louis Rv rental all issues were resolved with customer

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  Company rating 

  30
• GMT Auto Sales West

  Added on May 06, 2018, by Reporter2700083

  My name is [redacted] and I am the General Sales Manager and St. Louis RV. On December 29th, 2016, [redacted] purchased a used, 2015 Thor Outlaw 37LS. The used RV warranty that was placed on the used Thor Outlaw, covers major components such as: engine, transmission, drive axle, slide... out rooms, power steps, etc. for 30 days or 1,000 miles, whichever comes first. The warranty clearly states that all work must be completed or scheduled through St. Louis RV. The warranty does not cover...

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  Company rating 

  30
• Advance Medical Equipment, Inc.

  Added on May 16, 2018, by Reporter2701732

  Complaint: [redacted] I am rejecting this response because: They shipped the supplies a month late and we were suppose to get them monthly but that never happened. They had to double up on supplies cause they never got the monthly supplies to us when needed. After many empty promises of delivery of same day, next day, Saturday, evening hours they never held up to their promises. I wouldn't recommend this company to anyone. Our last delivery from them was for the wrong size and the delivery guy...

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  Company rating 

  1
• HomeCraft Construction

  Added on May 11, 2018, by Reporter2708982

  The following email was sent to [redacted] on **Oct16:[redacted]We've been contacted by the Revdex.com regarding the problems your son experienced when travelling from St Louis to Chicago on ** June.  Firstly please accept my apologies for the upset this has... clearly caused your family.As the operating carrier, American Airlines is responsible for any service related issues, either at the airport or on their aircraft.  As the service failure seems to have occurred at St Louis airport...

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  Company rating 

  316
• M and M Contracting STL LLC

  Added on May 06, 2018, by Reporter2718632

  Initial Business Response /* (1000, 7, 2015/08/18) */ Contact Name and Title: [redacted], President Contact Phone: XXX-XXX-XXXX Contact Email: [redacted]@live.com I apologize for this situation. Our employee, [redacted] was working in St Louis when Mr [redacted] needed the repair... fixed. We subcontracted the work out and our guy did not show up but we thought it was resolved. Mr [redacted] had another company come out and fix the problem and we reimbursed Mr [redacted] for his out of pocket costs and we believe he is very happy.

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  Company rating 

  6
• Auto Buy Credit

  Added on May 22, 2018, by Reporter2719684

  Complaint: [redacted] I am rejecting this response because:The response from the dealership is wrong, the check engine light on the vehicle was always on, they was informed before I left the repair shop the that vehicle would not pass emissions, and after the second time I brought the vehicle back they informed me that they did not know why the vehicle would not pass the emissions test. After the third time, a technician from the shop told me exactly what they did. It is the same thing that...

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  Company rating 

  40
• GMT Auto Sales West

  Added on Apr 30, 2018, by Reporter2720732

  Complaint: [redacted]I am rejecting this response because:Mr [redacted] has been dealing with my partner [redacted], and we actually purchased the unit together. [redacted] knows more about the unit so is better placed to discuss the concerns and I have always been in his company during the conversations. Mr [redacted] is well aware of this and has at no point asked to speak with me directly.Secondly, St Louis RV was issued all job details throughout the service, which had detailed breakdown...

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  Company rating 

  30
• Veterans Care Coordination

  Added on May 18, 2018, by Reporter2723603

  Complaint: [redacted] I am rejecting this response because: They are preying on American Service Veterans because there is little or no over site of companies like Veterans Care Coordination Company in Lake St Louis, Missouri and All For You Home Care in Sacramento, California.When  speaking with an agent of the Veterans Benefits Administration and explaining how these two companies had kept $1300.00 each month of my dad's $1925.00 per month Aid & Attendance benefit from the VA which left...

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  Company rating 

  7
• Signature Off Set

  Added on Apr 28, 2018, by Reporter2728524

  We were notified of Ms. St Louis’ concern on March 2, 2018, and we immediately contacted her at the number provided. I informed the customer that while we typically need a customer to be present to cancel any additional coverages, we would make an exception based on her circumstances and email her... the forms. However, given the fact that there is still an outstanding balance on the vehicle, once the emailed forms were printed out, I would need the original signature mailed back for the...

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  Company rating 

  24
• Sylvan Learning Center

  Added on May 01, 2018, by Reporter2732006

  Dear Mrs. [redacted],I am sorry that you are not satisfied with the response that was made to your complaint.  As I have investigated the matter, I note that you have been a long time customer and that your daughter was very attached to the previous director who left in March when [redacted] came on board.  You made mention that your daughter did not want to attend any longer when she found out that our director was leaving in March.  [redacted] never met your daughter, so she was not given an...

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  Company rating 

  37
• Branchez Tree Service

  Added on May 16, 2018, by Reporter2734448

  Initial Business Response /* (1000, 5, 2017/05/18) */ First and foremost, I apologize for the extreme delay in responding to this email. We are very concerned with the situation that Ms. [redacted] experienced with our product. We care deeply for our consumers and when consumers encounter problems... with our product we appreciate them contacting us directly so we can work to understand the facts and help make things right. Would it be possible to receive a phone number so we can speak...

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  Company rating 

  3
• John Beal Incorporated

  Added on May 07, 2018, by Reporter2751608

  George and I were totally "wowed" by the awesome customer service provided by John Beal Roofing Company on our November 24, 2015 residential roof replacement. Jeff H[redacted] handled our account and from the first moment he impressed us with his knowledge and customer service skills. Both of us felt very comfortable with him, and with the way he represented the company. He was very informative, honest about possible costs, professional and responsive when we reached out to him. The...

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  Company rating 

  147
• Crown Manor Apartments

  Added on May 19, 2018, by Reporter2757538

  We moved her into the unit 2060 A and unfortunately after the rain came.  The mud did occur in the bedroom area.  She called the emergency maintenance line.  There was an underground pipe that bursted. We do accept total move in amount and we accepted her amount.  We did not... leave her in that unit.  We were unable to move her into another unit because we had to wait for St Louis County to inspect another unit.  We offered her a prorated amount for her unit.  We apologized to her and we...

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  Company rating 

  12
• Cardinal Roofing & Restoration, LLC

  Added on May 18, 2018, by Reporter2761063

  Contacted Cardinal after hail damage to our roof and signed the contract end of October. We were told our new roof would be installed in about 2 weeks. After 2 weeks we never heard anything, no calls, no date, nothing. Then we got our first excuse. It will be a little longer than they thought, so another 2 weeks but it will be in by Thanksgiving we were told We again got no phone calls for over 2 weeks. We should have told them we want out, but we were assured they would get it done. Then...

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  Company rating 

  21
• St Louis Renovations & Construction

  Added on May 10, 2018, by Reporter2774473

  St. louis Renovation has no problem with working with Ms [redacted].Weve already install the larger door at no additional cost. Weve paid for additional blueprints and permits. At this point St. louis Renovations has to be compensated for the additional work, Futher more the only way this problem gets address on behalf of St Louis Renovations is we get paid for additional work. Ms [redacted] was advised against a larger door !

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  Company rating 

  8
• BJC Health Care

  Added on May 12, 2018, by Reporter2779609

  Complaint: [redacted] I am rejecting this response because: I did NOT receive a bill prior to the phone calls; it was after the phone calls and I got irate with your people that I FINALLY rec'd the bill and it was itemized. I will pay the bill but not all at once. I will pay as I can as I go along.  I talked to a woman in the Columbia business office about this prior to filing my Revdex.com complaint and she told me the people in St Louis have a habit of calling prematurely.  Her words, not...

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  Company rating 

  9
• J. Fires Market Bistro

  Added on May 13, 2018, by Reporter2781955

  Dear [redacted],        I appreciate you taking the time to address your complaint with my restaurant. This letter is mainly to inform you that no legal action will be taken on my part, even though, there is evidence of property damage on your part. Thank you for having... the building inspector visit my restaurant. I am sure you received the same information as we did that the floor is sound and had to be damaged by force rather than accident. It had to be executed with force. While...

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  Company rating 

  1
• St Louis Business Journal

  Added on May 31, 2018, by Reporter2787747

  Initial Business Response /* (1000, 5, 2015/06/23) */ Contact Name and Title: [redacted] Director Contact Phone: XXX-XXX-XXXX Contact Email: [redacted]@bizjournals.com Revdex.com Case#: XXXXXXX On behalf of the St Louis Business Journal I would like to apologize for the calls and emails you... received. Renewal efforts for this publication are conducted from our corporate offices in Charlotte, NC. We employ professional sales people with many years of experience and make every...

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  Company rating 

  1
• Effingham Tire & Auto Center Inc

  Added on May 11, 2018, by Reporter2789989

  Complaint: [redacted] I am rejecting this response because: We spent 50 dollars on head gasket repair additive that is GUARANTEED to fix head gaskets or cracked blocks the car worked just fine after adding it so yes we did indeed drive from st Louis to [redacted] and again the vehicle cooling system was air locked when I opened the radiator I got bubbles and it needed coolant ...and fyi the vehicle did overheat on the st Louis bridge k told someone that because [redacted] supposedly wasn't...

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  Company rating 

  2
• Seymour Moving

  Added on May 21, 2018, by Reporter2810073

  To whom this may concern, In response to complaint on [redacted] Moving Company 10/27/2016 ID [redacted] On 9/30/2016 and then again on 10/06/2016 Mr. [redacted] hired [redacted] moving to load a U-haul truck he rented, drive it to a U-haul storage facility unload the truck of his belongings into 2... storage rooms he rented. Mr [redacted] hired us for 2 Men/ 2 Hours of moving service I instructed Mr. [redacted] the 2men 2hour is a contract with u-haul and if he needs us for more time in...

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  Company rating 

  1
• L & R Construction & Design

  Added on May 17, 2018, by Reporter2820007

  Initial Business Response /* (1000, 5, 2015/10/21) */ Contact Name and Title: [redacted] coo Contact Phone: XXXXXXXXXX Contact Email: [redacted]@gmail.com In response to [redacted]'s complaint there is a lot of illegitimate information. First I went and gave [redacted] a bid several months ago. Gave her a... price she could not afford it at the time. Price was $2500 for tear down and rebuild of concrete /stone steps. Got more than 6 calls from her in between time of first bid and time...

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  Company rating 

  4
• Goedeker's

  Added on May 30, 2018, by Reporter2831088

  Complaint: [redacted] I am rejecting this response because: 1. Goedekers previously stated that item shipped from St. Louis to New York (not New Jersey) by mistake and that it would ship from NY to California. AM Delivery, the service ostensibly used by Goedekers stated in a phone call on 1/10/18 that the item arrived in the NY warehouse on 1/2/18 and then was shipped from there on 1/8/18.2. I first requested information about any fees on a cancelled order on 1/12/18,. "[redacted]" at...

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  Company rating 

  429
• Ram Funding Services Corp

  Added on May 21, 2018, by Reporter2831613

  [redacted] R [redacted] Jr.  / [redacted] [redacted]Dates of Service: 06/09/2016 - PresentI spoke with Mr. [redacted] on 06/09/2016 at 4:00 PM. I let him know I wouldbe looking into his account and will try to have our Credit Departmentexpedite their investigation.He thanked me for calling.06/10/2016... 10:21:21 [redacted] W. [redacted] (BW[redacted])Mr. [redacted] called me on 06/10/2016 at 10:15 AM. I informed him we'recontinuing to look into his concern and I will contact him back with...

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  Company rating 

  59
• Airzip Internet Inc

  Added on Jun 07, 2018, by Reporter2842325

  [redacted] R [redacted] Jr.  / [redacted]Dates of Service: 06/09/2016 - PresentI spoke with Mr. [redacted] on 06/09/2016 at 4:00 PM. I let him know I wouldbe looking into his account and will try to have our Credit Departmentexpedite their investigation.He thanked me for calling.06/10/2016... 10:21:21 [redacted] W. [redacted] (BW[redacted])Mr. [redacted] called me on 06/10/2016 at 10:15 AM. I informed him we'recontinuing to look into his concern and I will contact him back with...

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  Company rating 

  197
• BJC Healthcare

  Added on Jun 12, 2018, by Reporter2849955

  Complaint: [redacted] I am rejecting this response because: I did NOT receive a bill prior to the phone calls; it was after the phone calls and I got irate with your people that I FINALLY rec'd the bill and it was itemized. I will pay the bill but not all at once. I will pay as I can as I go along.  I talked to a woman in the Columbia business office about this prior to filing my Revdex.com complaint and she told me the people in St Louis have a habit of calling prematurely.  Her words, not...

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  Company rating 

  87
• Steve's Lawn Service

  Added on Jun 30, 2018, by Reporter2857434

  The St Louis store has contacted [redacted] regarding her assembly.  Our assembly team will need to remove baseboards in order to secure the unit to the wall.  The customer does not want to remove the baseboards.   There was no resolution during this call as the customer stated... she could not talk any longer.  The day phone number provided was used to contact her.   The case is being left open in case [redacted] would like to move forward with closure.   IKEA case [redacted]

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  Company rating 

  119
• Twin City Real Estate Services

  Added on Jun 15, 2018, by Reporter2862208

  Initial Business Response /* (1000, 5, 2015/07/21) */ When [redacted] moved into the property he was given a move in check list to provide a list of things missing, broken or damaged prior to the move in. We never received this form from him. We are required by the city of St Louis Park (not... Minneapolis) to pass an annual inspection, which would include smoke alarms and Co2 detectors. These items would be in place prior to the move in and would be required to hold a rental license...

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  Company rating 

  2
• Londoff Johnny Chevrolet Inc

  Added on Jun 30, 2018, by Reporter2863056

  Complaint: [redacted] I am rejecting this response because: I bought my truck in but it was  running worse than before .  it did run but would cut off. the ECM I had they gave back to me because they said it had flaws.They said they would get me one and order it - I was expecting a new one but this one was refurbished but it had flaws and ran worse.I got one from the commercial transmission place after I got my truck back because it was not programmed right.,[redacted] in St Louis /  took...

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  Company rating 

  63
• Fix St. Louis

  Added on Jul 08, 2018, by Reporter2884807

  It was our pleasure to work with Ms***** on her aging mother’s home early this yearWe respect Ms*****’s concern for her mother and willingness to help her with this project designed to deal with serious violations flagged by City of St Louis inspectorsRecognizing this was a difficult situation, we made our own contribution to Ms *****’s cause by sticking with the original estimated costs despite discovering extraordinarily challenging, impossible-to-predict building conditionsOn several...

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  Company rating 

  3
• Effingham Tire & Auto Center Inc

  Added on Jan 28, 2019, by Reporter2909836

  Complaint: ******** I am rejecting this response because: We spent dollars on head gasket repair additive that is GUARANTEED to fix head gaskets or cracked blocks the car worked just fine after adding it so yes we did indeed drive from st Louis to ************ and again the vehicle cooling system was air locked when I opened the radiator I got bubbles and it needed coolant ...and fyi the vehicle did overheat on the st Louis bridge k told someone that because ***** supposedly wasn't there and he...

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  Company rating 

  4
• Johnson's Waterfalls & Retaining Walls LLC

  Added on Jan 19, 2019, by Reporter2915624

  Initial Business Response /* (1000, 7, 2015/08/11) */ although *** seems like a real good stand up gentleman he is not telling the truth about this I did go and look at a valve check valve as I was going back to get back with me that I have used on many of sprinkler systems around homesI noticed that I now need it to be a certified plumber to do the sort of work so I spent the next three and a half to hours that evening looking for someone to help him with his situation since my company cannot...

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  Company rating 

  1
• York's Wild Kingdom

  Added on Jan 06, 2019, by Reporter2920115

  Initial Business Response /* (1000, 12, 2015/05/21) */ Dear ***** We have looked at this matter and find this hard to believeMr**** is a timeshare owner and we are sure he understood that he was making a purchase and not just buying show tickets He spent four hours with the salesman and went over the full program and signed a full set of documents for the purchaseOn November 24th he sent a check to pay the contract in full If Mr**** has questions or needs help with his program he can contact...

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  Company rating 

  224
• Roden's Landscaping

  Added on Jan 06, 2019, by Reporter2921403

  Initial Business Response /* (1000, 5, 2015/10/07) */ Contact Name and Title: ***** ***** President Contact Phone: XXX-XXX-XXXX I am the owner who spoke with the complainant the evening of the incidentI have investigated incident and reviewed operation and safety procedures with the employee As I stated to the complainant," There were no chemicals of any kind being sprayed"Only potable water obtained from City of St Louis Water Division was being sprayed on the sod My office received a 2nd...

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  Company rating 

  2
• O'Brien Kia of Bloomington

  Added on Jan 06, 2019, by Reporter2929507

  Initial Business Response /* (1000, 5, 2016/07/12) */ I have contacted the customerHe lives in St Louis and states it may be a few weeks until he makes it back to the Bloomington areaI will be personally looking at the seat damage when the customer arrives

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  Company rating 

  9
• Sure Fix Plumbing & Drain

  Added on Jan 23, 2019, by Reporter2936690

  We were very pleased with the price and service by sure fix plumbing in st LouisUpfront, kept us informed with pictures and updates on an extensive repair

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  Company rating 

  11
• AT&T

  Added on Jan 06, 2019, by Reporter2941164

  Join AT&T May needed help June I was told they would call police if I did not leave (Nick at Chippewa StSt louis mo 63109) I did get email until June by over the phone

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  Company rating 

  3180
• Diamond Spur Ranch Custom Built Barns & Sheds

  Added on Jan 27, 2019, by Reporter2944858

  We live in St Louis, MO, and contracted with this company in January for a barnThe owner came in early February, and staked out where the barn would go, and then we had rain for two months, and his crew did not return until late AprilHis crew built one week, and we gave a lot of money up front, as the owner said since we were asking for some stall 'specialty items' he had to charge more to get themThe crew was here a week and have not been here sinceThey did a nice job for the week they were...

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  Company rating 

  3
• Sundt Construction, Inc.

  Added on Jan 31, 2019, by Reporter2949058

  I used $gift cards on my online order WNXXXXXXXXXXX When order was cancelled by NM, NM did NOT even refund me after two months Dear Revdex.com and NM, This complaint regards to order WNXXXXXXXXXXX, a men's watch for myself I placed this order online during Thanksgiving time on 11/27/ After a new days, it was cancelled by St Louis, MO store or online department with no reason I was not even informed/explained why it was cancelled until I called CSR in December During last two months, I have...

  ---

  Company rating 

  736

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